The cashier was absolutely disrespectful and rude. Her name tag said Jessica but the receipt said Maritza . She messed up the order and when we tried to flag her down she decided to open the window aggressively and said we need to wait because CLEARLY she's taking an order. Then I tried to explain the mix up because my boyfriend does not like to inconvenience anyone and she told me to be quiet and let him talk. Not only will it be my last time there but management needs to get that under control before it becomes a bigger issue. If you don't like your job then go find another one. You messed up while placing the order and you want to come off passive aggressive and disrespectful to the customer. This is not how you run a business!!!!
Atmosphere: 1
Food: 3
Service: 1
R Madrigal
This place is horrible. They take forever the food is cold and sloppy. And missing items. Never again horrible
Atmosphere: 1
Food: 1
Service: 1
David-Y-Missy Arenas
Always a staple on our fast food appetite list!
Atmosphere: 4
Food: 4
Service: 4
Tamara Rodriguez
Drive thru cashier was also the person who walked out the food. Good memory for the number of people waiting for their food. Some parts of the order was cold
Atmosphere: 4
Food: 3
Service: 5
Ian Byrne
Slow to no response on taking order through drive thru. Had to ask if someone was even there. Long wait time. This was just the drive thru, who knows how bad it was inside.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jumbo Jack
The Professional Man
Awful Experience never got food I hate this restaurant Staff is clueless and needs major help. Tot he person who manages this location you need to leave now. Awful Awful Awful!
Jorge Guerrero
hair on taco,don’t like it,especially when you’re really hungry,very upset
Atmosphere: 2
Food: 1
Service: 3
BOT_guddi
Customer service is always a 10/10 I give flowers to Adriana L and her crew for handling a large night rush with just the limited people on shift.
Atmosphere: 5
Food: 5
Service: 5
Audre SG Zamora
Got there and waited 5 minutes before being acknowledged, 10 minutes spent waiting, the cashier went to help the man who walked in behind me so I stepped forward and said I'm here for a mobile order pick up and they continue to tell me they were working on it when there were two bags sitting there the whole time when I walked in I kept assuming they were mine but I couldn't tell because the receipt was too far away to read.. the cashier continues to take that man's order then takes the next ladies order then another few minutes go by they come to the counter the same cashier asking if I need a drink carrier and I say I didn't have any drinks then they go check the bags that have been sitting there the whole time while I was sitting there waiting and gives them to me. long story short when I walked in my food was ready and I had to sit around for almost 11 and a half minutes for them to give me those same bags that were already ready when I walked in almost 11 and a half minutes ago... They also need a deep cleaning it smells a little wet inside like if you left a rag that was wet out that was soaked with beer or soda or something.. have yet to eat my food yet we'll see how I feel afterwards...
Atmosphere: 1
Service: 1
Julio Ybarra
Out of 5 employees only one was nice. Even the manager ignored us.
It would help tremendously if the order taker would just stop and listen to the complete order instead of interrupting. That way, it's easier all around. The food was hot and cooked to my specifications.
Atmosphere: 3
Food: 4
Service: 4
Jorge Virgen (HonorableOak68)
Two dudes hustling at night great service
Atmosphere: 5
Food: 3
Service: 5
Holly Wadham (MrsTermites)
Stopped in for lunch.. Not one person working acknowledged us, 2 looked at us and the lady behind us but did not help nor ask if they could take our order!! The order here menue screen doesn't work.. So we left and walked across to TBell..
Service: 1
Morgan Byrd
Went in for a milkshake, took over 15 minutes??? But when I finally got it, it was great. Bummer that all the tables were dirty, had to wipe one down myself to use.
Atmosphere: 4
Food: 5
Service: 4
Ryan Russell
Fast and Friendly and good was prepped perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Two Tacos, Loaded Tiny Tacos
The cashier was absolutely disrespectful and rude. Her name tag said Jessica but the receipt said Maritza . She messed up the order and when we tried to flag her down she decided to open the window aggressively and said we need to wait because CLEARLY she's taking an order. Then I tried to explain the mix up because my boyfriend does not like to inconvenience anyone and she told me to be quiet and let him talk. Not only will it be my last time there but management needs to get that under control before it becomes a bigger issue. If you don't like your job then go find another one. You messed up while placing the order and you want to come off passive aggressive and disrespectful to the customer. This is not how you run a business!!!!
Atmosphere: 1
Food: 3
Service: 1
This place is horrible. They take forever the food is cold and sloppy. And missing items. Never again horrible
Atmosphere: 1
Food: 1
Service: 1
Always a staple on our fast food appetite list!
Atmosphere: 4
Food: 4
Service: 4
Drive thru cashier was also the person who walked out the food. Good memory for the number of people waiting for their food. Some parts of the order was cold
Atmosphere: 4
Food: 3
Service: 5
Slow to no response on taking order through drive thru. Had to ask if someone was even there. Long wait time. This was just the drive thru, who knows how bad it was inside.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jumbo Jack
Awful Experience never got food I hate this restaurant Staff is clueless and needs major help. Tot he person who manages this location you need to leave now. Awful Awful Awful!
hair on taco,don’t like it,especially when you’re really hungry,very upset
Atmosphere: 2
Food: 1
Service: 3
Customer service is always a 10/10 I give flowers to Adriana L and her crew for handling a large night rush with just the limited people on shift.
Atmosphere: 5
Food: 5
Service: 5
Got there and waited 5 minutes before being acknowledged, 10 minutes spent waiting, the cashier went to help the man who walked in behind me so I stepped forward and said I'm here for a mobile order pick up and they continue to tell me they were working on it when there were two bags sitting there the whole time when I walked in I kept assuming they were mine but I couldn't tell because the receipt was too far away to read.. the cashier continues to take that man's order then takes the next ladies order then another few minutes go by they come to the counter the same cashier asking if I need a drink carrier and I say I didn't have any drinks then they go check the bags that have been sitting there the whole time while I was sitting there waiting and gives them to me. long story short when I walked in my food was ready and I had to sit around for almost 11 and a half minutes for them to give me those same bags that were already ready when I walked in almost 11 and a half minutes ago... They also need a deep cleaning it smells a little wet inside like if you left a rag that was wet out that was soaked with beer or soda or something.. have yet to eat my food yet we'll see how I feel afterwards...
Atmosphere: 1
Service: 1
Out of 5 employees only one was nice. Even the manager ignored us.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
It would help tremendously if the order taker would just stop and listen to the complete order instead of interrupting. That way, it's easier all around. The food was hot and cooked to my specifications.
Atmosphere: 3
Food: 4
Service: 4
Two dudes hustling at night great service
Atmosphere: 5
Food: 3
Service: 5
Stopped in for lunch.. Not one person working acknowledged us, 2 looked at us and the lady behind us but did not help nor ask if they could take our order!! The order here menue screen doesn't work.. So we left and walked across to TBell..
Service: 1
Went in for a milkshake, took over 15 minutes??? But when I finally got it, it was great. Bummer that all the tables were dirty, had to wipe one down myself to use.
Atmosphere: 4
Food: 5
Service: 4
Fast and Friendly and good was prepped perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Two Tacos, Loaded Tiny Tacos
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