This taco bell actually gives you what you pay for
Atmosphere: 4
Food: 5
Service: 5
Donna
Selma Taco Bell is awful. All I have to say is this week went on two separate occasions. And the Luxe Box of $5 box she wanted to charge me over $ 6 some cents said tax. I drove off I was nonsense. Then came back because was really craving it and said I will give another chance. So Saturday 7/26 I come again through the drive thru. I asked for $7 Luxe Box. She said total $8.67. Mind you did not add any extras or any upsize. I go to window and ask the cashier before I pay. May I ask why a $7 LuxeBox is total of $8.67 and please don't say tax, because I know how to calculate. She said our boxes are $5.99, $7.99,and $9.99. And I said that's not what your sign said at drive thru or at any other Taco Bell's. And of course not her fault but I said unacceptable for a restaurant to be misleading and low and behold always I mean ways a Selma Establishment. So I drove off and now am here. Get it together Selma Taco Bell and customers start paying attention to your totals. I am sure they are taking advantage of the young, old, and people with English barriers. They should be ashamed of themselves. Again not only here but other places in Selma too! Weights and Measure were are you fine these people
Atmosphere: 1
Food: 1
Service: 1
Rich Herrera
Cashier BERNADETTE G MESSED ON MY ORDER GOT THE WHOLE ORDER WRONG only thing that was right was the drinks and your guys so called worker that makes the food the tortilla was super cold the food was cold AND TOOK FOR EVER WAITED for 14mins for fast food not good...
Atmosphere: 1
Food: 1
Service: 1
Maddie Quintana
My Baja blast freeze wasn’t full :(
Atmosphere: 3
Food: 5
Service: 3
Keonah Carlos
If I could give no stars I would. Every time I come to the Selma location the food is cold or made sloppily. I ordered a nacho bell granda and it had no meat and so much cheese and very salty beans in the center and a small portion when I went back to have them fix it they refused saying their food is portioned and my food looked fine. I didn’t think to take a pic I left the food there. The staff is always rude and will have a conversation about none work related things having customers in drive through or inside wait until they are done talking. I’m pregnant and was craving Taco Bell but Selma location ruined that for me, I will drive to kingsburg from now on never have problems there and the staff provides great customer service
Atmosphere: 1
Food: 1
Service: 1
Julie
Husband went to order food on 5/21/25 and whoever was taking the drive through orders around 8pm was really rude. She rushed the ordering process and of course got the order wrong. My husband went back and she questioned what was wrong with the order. She asked for the bag of food back, took back the burrito he already took a bite out of and never apologized.
Atmosphere: 1
Food: 3
Service: 1
rolando
Terrible customer service for dine-in.
Atmosphere: 1
Food: 3
Service: 1
Erica Sales
Can’t even customize your order over the speaker, the only tacobell I’ve ever gone to that doesn’t customize simple requests
Atmosphere: 1
Food: 1
Service: 1
Sarbjot Singh
The manager gave me attitude when I asked her why is Mobil order isn’t ready they said they are short staffed even when we order 30 mins before. Took them another another 15 mins to get the order ready
Atmosphere: 1
Food: 3
Service: 1
Jeanette H aka LadyGobb
Was good they did forget some of my order luckily checked it before I left so she gave me couple coupons for free taco on next visit.
The food was fresh and the customer service was great!!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Adame
Stopped by during a long commute, it was a cold and rainy night. I sheltered myself at the Taco Bell in hopes to find warmth and comfort in a Medium Hot Cinnabon Delight Coffee and a warm Cantina Chicken Quesdailla. Finding the Cantina Chicken Quesdailla would be the first hurdle I would overcome, but finding the Cinnabon Coffee would prove to be the most daunting tasks. I asked the first friendly stranger, hunched behind the counter, and counting every last coin as if they wre artifacts. This stranger names, I believe, was Axel. I stood behind the counter, waiting for him to take notice as I did not want to interrupt his train of thought. One minute passed, then two, maybe 3? The time felt longer than the distance between the Earth and a moon. The time felt so long I became someone I couldn't recognize. Finally, I had to interject, with a joggers pace, I asked if he knew where the coffee was on the self help menu. Coldly he said "no" and couldn't assist me as the register was closed. I felt my heart drop to my stomach. My throat quenched as I was holding to life itself for the warm coffee. Nevertheless, I persisted with my electronic order. During my wait, I noticed that the location indeed did have Hot Cinnabon Delight Coffee. As soon as I received my order I hastily asked if I could order a Hot Cinnabon Delight Coffee. A young woman, who carried herself as the leader of the group, asked who I presume to be Axel to make the coffee. He agreed as he continued to count the coins that has probably taken him 20 minutes at this point. I waited again for him to ask for my order. One minute, two minutes, three... Out of nowhere he popped his head out like a mole rate in the opposite register. Finally, the moment I longed for. I placed the order. Now for more waiting. One, two, three....five....nine....15 minutes. By this point, the Kings Vs Oklahoma City Game was at half time and I started this Taco Bell journey in the first quarter. Finally, I had to ask the short young woman, who i will refer to as the manager if she could assist with my drink. She said she would inform me of the status of my drink after professionally handling a customers mistakened order. The manager asked Axel about the drink "Are you gonna make the coffee?" My ears carried nothing but murmurs from Axel. Oh no, will I have to wait another two quarters of this basketball game. Finally, after two minutes from the question. The manager approached me with a iced cold Cinnabon Delight coffee. I thought about correcting this order, but I did not want to wait another 30 minutes fot a iced coffee that was as cold as Axels heart towards me. What did I do that he did not like? Was he having a bad day? Did he not like his name because he is reminded of Axel Rose? I don't know the reason and that is the stone I must carry in my own heart. I finally left the Taco Bell. Thirty minutes of loss, hopefulness, and pain. At least the bathrooms were clean. I return to my children, drinking my iced coffee that I overpaid for. Counting the sips by the minute. One minute, two minutes, three minutes....I later got gas station coffee
Atmosphere: 3
Food: 3
Service: 1
Karina Sandoval
Perfect place for breakfast, drive thru , ordered the breakfast bacon crunch wrap, was good, less then $5.
Oct 26,24 3:15pm 2 people waiting for there order the first one got his food thrown on the count with sorry its late from the girl working window an after a minute he waited for his drink. The second guy said ive been waiting 25 mins. Window girl said sorry it will be a few mins more rude again then they called my name. At one point while people were waiting everyone disappeared except for the window girl. Didn't look like a bad night for them sense joking around because of that I will never go back on how they treated those 2 customers of course I keep the receipt. Shameful on the mgr or lead in charge look at your cameras.
Atmosphere: 1
Food: 3
Service: 1
Arthur Zamora
Cashier need to work in customer service places is a joke
This taco bell actually gives you what you pay for
Atmosphere: 4
Food: 5
Service: 5
Selma Taco Bell is awful. All I have to say is this week went on two separate occasions. And the Luxe Box of $5 box she wanted to charge me over $ 6 some cents said tax. I drove off I was nonsense. Then came back because was really craving it and said I will give another chance. So Saturday 7/26 I come again through the drive thru. I asked for $7 Luxe Box. She said total $8.67. Mind you did not add any extras or any upsize. I go to window and ask the cashier before I pay. May I ask why a $7 LuxeBox is total of $8.67 and please don't say tax, because I know how to calculate. She said our boxes are $5.99, $7.99,and $9.99. And I said that's not what your sign said at drive thru or at any other Taco Bell's. And of course not her fault but I said unacceptable for a restaurant to be misleading and low and behold always I mean ways a Selma Establishment. So I drove off and now am here. Get it together Selma Taco Bell and customers start paying attention to your totals. I am sure they are taking advantage of the young, old, and people with English barriers. They should be ashamed of themselves. Again not only here but other places in Selma too! Weights and Measure were are you fine these people
Atmosphere: 1
Food: 1
Service: 1
Cashier BERNADETTE G MESSED ON MY ORDER GOT THE WHOLE ORDER WRONG only thing that was right was the drinks and your guys so called worker that makes the food the tortilla was super cold the food was cold AND TOOK FOR EVER WAITED for 14mins for fast food not good...
Atmosphere: 1
Food: 1
Service: 1
My Baja blast freeze wasn’t full :(
Atmosphere: 3
Food: 5
Service: 3
If I could give no stars I would. Every time I come to the Selma location the food is cold or made sloppily. I ordered a nacho bell granda and it had no meat and so much cheese and very salty beans in the center and a small portion when I went back to have them fix it they refused saying their food is portioned and my food looked fine. I didn’t think to take a pic I left the food there. The staff is always rude and will have a conversation about none work related things having customers in drive through or inside wait until they are done talking. I’m pregnant and was craving Taco Bell but Selma location ruined that for me, I will drive to kingsburg from now on never have problems there and the staff provides great customer service
Atmosphere: 1
Food: 1
Service: 1
Husband went to order food on 5/21/25 and whoever was taking the drive through orders around 8pm was really rude. She rushed the ordering process and of course got the order wrong. My husband went back and she questioned what was wrong with the order. She asked for the bag of food back, took back the burrito he already took a bite out of and never apologized.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service for dine-in.
Atmosphere: 1
Food: 3
Service: 1
Can’t even customize your order over the speaker, the only tacobell I’ve ever gone to that doesn’t customize simple requests
Atmosphere: 1
Food: 1
Service: 1
The manager gave me attitude when I asked her why is Mobil order isn’t ready they said they are short staffed even when we order 30 mins before. Took them another another 15 mins to get the order ready
Atmosphere: 1
Food: 3
Service: 1
Was good they did forget some of my order luckily checked it before I left so she gave me couple coupons for free taco on next visit.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Cinnamon Twists
Restaurantji Recommends
The food was fresh and the customer service was great!!
Atmosphere: 5
Food: 5
Service: 5
Stopped by during a long commute, it was a cold and rainy night. I sheltered myself at the Taco Bell in hopes to find warmth and comfort in a Medium Hot Cinnabon Delight Coffee and a warm Cantina Chicken Quesdailla. Finding the Cantina Chicken Quesdailla would be the first hurdle I would overcome, but finding the Cinnabon Coffee would prove to be the most daunting tasks. I asked the first friendly stranger, hunched behind the counter, and counting every last coin as if they wre artifacts. This stranger names, I believe, was Axel. I stood behind the counter, waiting for him to take notice as I did not want to interrupt his train of thought. One minute passed, then two, maybe 3? The time felt longer than the distance between the Earth and a moon. The time felt so long I became someone I couldn't recognize. Finally, I had to interject, with a joggers pace, I asked if he knew where the coffee was on the self help menu. Coldly he said "no" and couldn't assist me as the register was closed. I felt my heart drop to my stomach. My throat quenched as I was holding to life itself for the warm coffee. Nevertheless, I persisted with my electronic order. During my wait, I noticed that the location indeed did have Hot Cinnabon Delight Coffee. As soon as I received my order I hastily asked if I could order a Hot Cinnabon Delight Coffee. A young woman, who carried herself as the leader of the group, asked who I presume to be Axel to make the coffee. He agreed as he continued to count the coins that has probably taken him 20 minutes at this point. I waited again for him to ask for my order. One minute, two minutes, three... Out of nowhere he popped his head out like a mole rate in the opposite register. Finally, the moment I longed for. I placed the order. Now for more waiting. One, two, three....five....nine....15 minutes. By this point, the Kings Vs Oklahoma City Game was at half time and I started this Taco Bell journey in the first quarter. Finally, I had to ask the short young woman, who i will refer to as the manager if she could assist with my drink. She said she would inform me of the status of my drink after professionally handling a customers mistakened order. The manager asked Axel about the drink "Are you gonna make the coffee?" My ears carried nothing but murmurs from Axel. Oh no, will I have to wait another two quarters of this basketball game. Finally, after two minutes from the question. The manager approached me with a iced cold Cinnabon Delight coffee. I thought about correcting this order, but I did not want to wait another 30 minutes fot a iced coffee that was as cold as Axels heart towards me. What did I do that he did not like? Was he having a bad day? Did he not like his name because he is reminded of Axel Rose? I don't know the reason and that is the stone I must carry in my own heart. I finally left the Taco Bell. Thirty minutes of loss, hopefulness, and pain. At least the bathrooms were clean. I return to my children, drinking my iced coffee that I overpaid for. Counting the sips by the minute. One minute, two minutes, three minutes....I later got gas station coffee
Atmosphere: 3
Food: 3
Service: 1
Perfect place for breakfast, drive thru , ordered the breakfast bacon crunch wrap, was good, less then $5.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Ground Beef Burrito, Cinnamon Twists, Cheese Quesadilla, Burrito Supreme, Nachos, Quesadilla, Breakfast Burrito, Taco Supreme, Bean Burrito, Soft Taco, Chicken Quesadilla
Oct 26,24 3:15pm 2 people waiting for there order the first one got his food thrown on the count with sorry its late from the girl working window an after a minute he waited for his drink. The second guy said ive been waiting 25 mins. Window girl said sorry it will be a few mins more rude again then they called my name. At one point while people were waiting everyone disappeared except for the window girl. Didn't look like a bad night for them sense joking around because of that I will never go back on how they treated those 2 customers of course I keep the receipt. Shameful on the mgr or lead in charge look at your cameras.
Atmosphere: 1
Food: 3
Service: 1
Cashier need to work in customer service places is a joke
Atmosphere: 1
Food: 1
Service: 1
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