Horrible! The Hispanic was rude and rushing me when I was just explaining to her my order. She had the nerve to roll her eyes and say Jesus! Huh? This is why customers fight back verbally because some of these cashiers are rude on purpose. Avoid this location until they hire a new staff. Yes I spoke to manager,I will get replacement but I’m sure she will still work there. I wish I would have recorded everything
Atmosphere: 1
Food: 1
Service: 1
Woodland Hermosa
Rude, careless staff
Atmosphere: 1
Food: 3
Service: 1
Kayla Cardona
Do not eat here. Guacamole was brown. Food was saltyyyyyyyyy ! I couldn’t even eat it. When I brought it up the guy tried to gaslight me into thinking it was salty because of the combination I asked for, he stated, “the meat has salt, the beans have salt, etc”. I wanted a refund not another disgusting bowl and they looked at me like I was bothering them. $44 for two bowls and two drinks and it was disgusting. Shame on this location. I was hungry too.
Tyler Romswinckel
Terrible portions and terrible staff
Atmosphere: 1
Food: 1
Service: 1
Ricardo Orellana
Awesome!!! ^_^
Atmosphere: 5
Food: 5
Service: 5
Simran Gill
Please do not go to this location. Portion size is horrible. Like I didn’t believe how bad it was. Manager is not friendly either
Last 2 times ive gone here, they have gucamole left over from the night before ( brown ) veggies are overcooked and soggy, little to no meats available, all steak bites were fat/chewy, but yet this location is always empty? And always out of proteins. Lol. 24 dollars for mediocre bowls- bums me out.
Atmosphere: 1
Food: 1
Service: 1
Alexis Sanchez
This is supposed to be Mexican place. Who is wrapping burrito like that? Unacceptable
Albert
Very clean and this location is usually not crowded. After many chances I've noticed that Chipotle as a whole needs to restructure how they do some things not just this location. What upsets me the most is that about half the time I go, no one is behind me and they are always rushing me to make my decisions and looking inconvenienced whenever I ask to add to my food. Is there a problem that I want to add lettuce or corn to my burrito? Can I have more than 1 second to choose between a bowl or a burrito? I'm going to give you my money you are not doing me any favors. I'm a nice and patient person, I've worked retail and fast food so I try to avoid conflict in person to not make a scene, so I go on Google Maps to share genuine frustration when I keep experiencing disrespect, I'm just trying to feed myself at the end of the day can it at least be a pleasant experience?
Atmosphere: 1
Food: 3
Service: 1
Jesse E. Gatdula
Honey chicken good
Atmosphere: 4
Food: 4
Service: 4
Estrella Rodriguez
I just walked out of there at 3:08 pm 7/3/25 and had the worst customer service. There wasn't food in stock, there weren't any customers yet the lady taking the order had no patience and a BAD attitude. Her name starts with an R. Do noth recommend coming here if she is going to be your server. CUSTOMER SERVICE needs to be worked on!
Horrible! The Hispanic was rude and rushing me when I was just explaining to her my order. She had the nerve to roll her eyes and say Jesus! Huh? This is why customers fight back verbally because some of these cashiers are rude on purpose. Avoid this location until they hire a new staff. Yes I spoke to manager,I will get replacement but I’m sure she will still work there. I wish I would have recorded everything
Atmosphere: 1
Food: 1
Service: 1
Rude, careless staff
Atmosphere: 1
Food: 3
Service: 1
Do not eat here. Guacamole was brown. Food was saltyyyyyyyyy ! I couldn’t even eat it. When I brought it up the guy tried to gaslight me into thinking it was salty because of the combination I asked for, he stated, “the meat has salt, the beans have salt, etc”. I wanted a refund not another disgusting bowl and they looked at me like I was bothering them. $44 for two bowls and two drinks and it was disgusting. Shame on this location. I was hungry too.
Terrible portions and terrible staff
Atmosphere: 1
Food: 1
Service: 1
Awesome!!! ^_^
Atmosphere: 5
Food: 5
Service: 5
Please do not go to this location. Portion size is horrible. Like I didn’t believe how bad it was. Manager is not friendly either
Old chicken from yesterday
Atmosphere: 4
Food: 3
Service: 5
Clean restaurant, good staffing, and mostly importantly fresh services as to quality food.
Atmosphere: 5
Food: 5
Service: 5
everytime i come here around 10, they never wanna have certain stuff available. lazy staff this location needs to do better. never again
Staff is not friendly and the place is not a clean.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Last 2 times ive gone here, they have gucamole left over from the night before ( brown ) veggies are overcooked and soggy, little to no meats available, all steak bites were fat/chewy, but yet this location is always empty? And always out of proteins. Lol. 24 dollars for mediocre bowls- bums me out.
Atmosphere: 1
Food: 1
Service: 1
This is supposed to be Mexican place. Who is wrapping burrito like that? Unacceptable
Very clean and this location is usually not crowded. After many chances I've noticed that Chipotle as a whole needs to restructure how they do some things not just this location. What upsets me the most is that about half the time I go, no one is behind me and they are always rushing me to make my decisions and looking inconvenienced whenever I ask to add to my food. Is there a problem that I want to add lettuce or corn to my burrito? Can I have more than 1 second to choose between a bowl or a burrito? I'm going to give you my money you are not doing me any favors. I'm a nice and patient person, I've worked retail and fast food so I try to avoid conflict in person to not make a scene, so I go on Google Maps to share genuine frustration when I keep experiencing disrespect, I'm just trying to feed myself at the end of the day can it at least be a pleasant experience?
Atmosphere: 1
Food: 3
Service: 1
Honey chicken good
Atmosphere: 4
Food: 4
Service: 4
I just walked out of there at 3:08 pm 7/3/25 and had the worst customer service. There wasn't food in stock, there weren't any customers yet the lady taking the order had no patience and a BAD attitude. Her name starts with an R. Do noth recommend coming here if she is going to be your server. CUSTOMER SERVICE needs to be worked on!
Atmosphere: 1
Food: 1
Service: 1
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