Offerings are slim at 1am. I ordered a sourdough jack for the first time in a long time and it was a disappointment... Not anything how I remembered it tasting when I was a kid back in the 1990s. 🤣 There was more bread than meat, the bread wasn't even really that warm, the cheese was cold, and the meat tasted like it had fillers and was also lukewarm. The fries and tacos were enjoyed by my kids though. I probably will wait another 30 years before ordering this again.
Atmosphere: 3
Food: 2
Service: 5
AnnMarie Sands
I appreciate that I can get a Jumbo Jack without a bun, tomato, ketchup, pickles or any fuss. The one on PCH in Wilmington is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Monse
Had problems with my mobile order but overall ok experience
Atmosphere: 3
Food: 3
Service: 4
LONG BEACH 562
Fast and friendly service
Atmosphere: 3
Food: 3
Service: 4
Terri Ybarra
Lady at the pick up window was rude! We took the food home, ABSOLUTELY horrible.
Atmosphere: 1
Food: 1
Service: 2
Richard Luna
Good coffee
josue morales
i feel that the overnight people are not doing a great job they made my onion rings very burned and my chicken sandwich order was wrong i did not appreciate the level of service at the drive through saturday may 24 2025
Atmosphere: 3
Food: 2
Service: 3
Karl Bryant
Sorry to say this… this is the first time I am disappointed with my order, ordered 2 3 piece egg rolls one large coke no ice and one large coffee with 3 sugars and what I got was a cold old coffee and 3 creamers rather than sugar which I asked for. I am a regular customer of this location and this happened between 11 to 11:15 pm 12/28/24. 01/02/25 had the same experience again, same lady gave me 3 creamers instead of sugars, don’t know if this certain lady is stupid, have something personal grudge against me or plain not paying attention? I am always nice to the staff but I am done with this place. This happened again at past 11 pm which is the normal time I drive thru. When the white guy… not sure if he is in charge when I see him? But I get my orders right, this same latina woman just really screwed me over again. Did not even get an apology from this lady either 😤 just plain out rude by saying give me back the creamers when I said… this is the second time you gave me creamers when what I asked for was 3 sugars, not to mention not even a stir stick or mixer 😤 several days ago, just ordered one large coke from drive thru, it took so long, line was taking too long to be served, and when you get to the window… no thanks no sorry for the wait, just after handing your large coke after a long wait, lady just shut the window. This is a reminder you need to fire your manager at that store. IN-N-OUT prices are cheaper a extra large coke cost not even $3.00 and better speedier service with a smile
Atmosphere: 1
Service: 1
Jill Mabe
Drive thru experience was s•••! They ran our card, it was charged then they said it wasn’t!
Carla
Terrible customer service food head being refried at least three times rude rude staff and they going to say we are so sorry you had such a bad experience but nothing changes . I have no idea how this people get jobs in this country without speaking English Jack in the box is the first one to do that
I like their food but I hate going there . Staff is awful and they need to learn English.
GOD I LOVE JACK IN THE BOX. Great workers, great place to sit down and even better view
Atmosphere: 5
Food: 5
Service: 5
Dara Ortiz
Yummy and good service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sourdough Jack
Veronica Scott
Employees did not know how to ring up my transaction using my EBT card part on cash and part on food. This has been done before. Could have been the terminal. Got lukewarm fries again asked for fresh and they refurbished them in hot oil and sent them back to me. I can tell the old rollover.
Offerings are slim at 1am. I ordered a sourdough jack for the first time in a long time and it was a disappointment... Not anything how I remembered it tasting when I was a kid back in the 1990s. 🤣 There was more bread than meat, the bread wasn't even really that warm, the cheese was cold, and the meat tasted like it had fillers and was also lukewarm. The fries and tacos were enjoyed by my kids though. I probably will wait another 30 years before ordering this again.
Atmosphere: 3
Food: 2
Service: 5
I appreciate that I can get a Jumbo Jack without a bun, tomato, ketchup, pickles or any fuss. The one on PCH in Wilmington is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Had problems with my mobile order but overall ok experience
Atmosphere: 3
Food: 3
Service: 4
Fast and friendly service
Atmosphere: 3
Food: 3
Service: 4
Lady at the pick up window was rude! We took the food home, ABSOLUTELY horrible.
Atmosphere: 1
Food: 1
Service: 2
Good coffee
i feel that the overnight people are not doing a great job they made my onion rings very burned and my chicken sandwich order was wrong i did not appreciate the level of service at the drive through saturday may 24 2025
Atmosphere: 3
Food: 2
Service: 3
Sorry to say this… this is the first time I am disappointed with my order, ordered 2 3 piece egg rolls one large coke no ice and one large coffee with 3 sugars and what I got was a cold old coffee and 3 creamers rather than sugar which I asked for. I am a regular customer of this location and this happened between 11 to 11:15 pm 12/28/24. 01/02/25 had the same experience again, same lady gave me 3 creamers instead of sugars, don’t know if this certain lady is stupid, have something personal grudge against me or plain not paying attention? I am always nice to the staff but I am done with this place. This happened again at past 11 pm which is the normal time I drive thru. When the white guy… not sure if he is in charge when I see him? But I get my orders right, this same latina woman just really screwed me over again. Did not even get an apology from this lady either 😤 just plain out rude by saying give me back the creamers when I said… this is the second time you gave me creamers when what I asked for was 3 sugars, not to mention not even a stir stick or mixer 😤 several days ago, just ordered one large coke from drive thru, it took so long, line was taking too long to be served, and when you get to the window… no thanks no sorry for the wait, just after handing your large coke after a long wait, lady just shut the window. This is a reminder you need to fire your manager at that store. IN-N-OUT prices are cheaper a extra large coke cost not even $3.00 and better speedier service with a smile
Atmosphere: 1
Service: 1
Drive thru experience was s•••! They ran our card, it was charged then they said it wasn’t!
Terrible customer service food head being refried at least three times rude rude staff and they going to say we are so sorry you had such a bad experience but nothing changes .
I have no idea how this people get jobs in this country without speaking English
Jack in the box is the first one to do that
I like their food but I hate going there .
Staff is awful and they need to learn English.
Restaurantji Recommends
GOD I LOVE JACK IN THE BOX. Great workers, great place to sit down and even better view
Atmosphere: 5
Food: 5
Service: 5
Yummy and good service
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sourdough Jack
Employees did not know how to ring up my transaction using my EBT card part on cash and part on food. This has been done before. Could have been the terminal. Got lukewarm fries again asked for fresh and they refurbished them in hot oil and sent them back to me. I can tell the old rollover.
Atmosphere: 5
Food: 4
Service: 3
Garbage food and service
Atmosphere: 1
Food: 1
Service: 1
Birds is not very good
Atmosphere: 4
Food: 3
Service: 4
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