Went to this restaurant yesterday and ordered 7 meals. They gave us one small salsa. We asked for 4 more and the waitress asked if one larger container would do…we said yes. Then she gave it to us with chips and found she charged us for it. We complained that for seven meals, we should have more than one salsa. Waitress finally got the “manager’ who was very snotty and while agreeing that had we bought 7 meals individually, we would have received 7 salsas…said best she could do was give us 8 ounces of salsa…half of what they had bagged and already charged us for. It was really not worth trying to get our money back at that point but we will never go there again. If we were eating at the restaurant we would have had unlimited chips and salsa and the to go menu is not cheaper. By the way we had tried to call in our order also and they answered and put phone on counter and never came back. We hung up after listening to them for ten minutes. We still went thinking holiday weekend and they were probably frazzled but the salsa thing was unacceptable. Food was not bad but tacos were small and fell apart. Horetencias and papagyos will continue to be our choices.
Atmosphere: 3
Food: 2
Service: 1
Ryan K.
Called to place an order for pickup, they said it would be “one second.” Waited 10 minutes no luck. After waiting so long decided to drive there, still on hold the whole time. We mentioned it and they said, “oh.” No sorry, but whatever, they were busy I tried to be understanding. We Ordered. After about 40 minutes the food came. We spent $100 they gave us 1 small 2oz salsa. We had ordered 7 items mostly(6) plates. They asked me how many we wanted, I said one per combo plate. They said ok we will put it in the bigger cup. Then secretly tried to charge us $10 for salsa without telling us?They informed us that they do 1 salsa per order…So we could’ve spent $1 or $1000 and they would’ve given us the same 2oz salsa? Who eats 7 items with one salsa??
The salsa is one thing, the way they treated people was another. With Hortencia’s on the mountain and even papagayos I can’t see ever dealing with those angry, rude people again.
3 or more tables came and asked for their orders to go while we waited as they were tired of waiting for their orders.
Atmosphere: 1
Food: 1
Service: 1
Frank Ramirez
I ordered menudo with no pata and they said it all has pata first time A place had told me that so I thought they probably just say that but when I got it had a whole pata in it. Very bad for business Im a foodie And will never go here again. Ill go to pajaro azul same food but they make it like ordered
Atmosphere: 5
Food: 1
Service: 1
Christopher Niez
Everything was as expected! Good food and fantastic service. Truly couldn’t expect anything better. Maida, our server was on top of it; drinks and food with absolutely zero regrets.
Atmosphere: 5
Food: 5
Service: 5
William Clawson
We're making it a tradition to stop here when we visit Lake Arrowhead. Food is good, service is even better! Parking can be a bit tricky when it's busy
Atmosphere: 5
Food: 5
Service: 5
Linda Bourgeois
The food was great!
Atmosphere: 5
Food: 5
Service: 5
Guy Sockrider
Ok Mexican bad chairs
Atmosphere: 2
Food: 3
Service: 4
robert estrada
The food is ok.. the service was good.. atmosphere was nice
Atmosphere: 4
Food: 4
Service: 4
Jennifer Blackwood
Great atmosphere, cozy. The food is amazing, fresh and authentic. We will definitely be back.
Went to this restaurant yesterday and ordered 7 meals. They gave us one small salsa. We asked for 4 more and the waitress asked if one larger container would do…we said yes. Then she gave it to us with chips and found she charged us for it. We complained that for seven meals, we should have more than one salsa. Waitress finally got the “manager’ who was very snotty and while agreeing that had we bought 7 meals individually, we would have received 7 salsas…said best she could do was give us 8 ounces of salsa…half of what they had bagged and already charged us for. It was really not worth trying to get our money back at that point but we will never go there again. If we were eating at the restaurant we would have had unlimited chips and salsa and the to go menu is not cheaper. By the way we had tried to call in our order also and they answered and put phone on counter and never came back. We hung up after listening to them for ten minutes. We still went thinking holiday weekend and they were probably frazzled but the salsa thing was unacceptable. Food was not bad but tacos were small and fell apart. Horetencias and papagyos will continue to be our choices.
Atmosphere: 3
Food: 2
Service: 1
Called to place an order for pickup, they said it would be “one second.” Waited 10 minutes no luck. After waiting so long decided to drive there, still on hold the whole time. We mentioned it and they said, “oh.” No sorry, but whatever, they were busy I tried to be understanding. We Ordered. After about 40 minutes the food came. We spent $100 they gave us 1 small 2oz salsa. We had ordered 7 items mostly(6) plates. They asked me how many we wanted, I said one per combo plate. They said ok we will put it in the bigger cup. Then secretly tried to charge us $10 for salsa without telling us?They informed us that they do 1 salsa per order…So we could’ve spent $1 or $1000 and they would’ve given us the same 2oz salsa? Who eats 7 items with one salsa??
The salsa is one thing, the way they treated people was another. With Hortencia’s on the mountain and even papagayos I can’t see ever dealing with those angry, rude people again.
3 or more tables came and asked for their orders to go while we waited as they were tired of waiting for their orders.
Atmosphere: 1
Food: 1
Service: 1
I ordered menudo with no pata and they said it all has pata first time A place had told me that so I thought they probably just say that but when I got it had a whole pata in it. Very bad for business Im a foodie And will never go here again. Ill go to pajaro azul same food but they make it like ordered
Atmosphere: 5
Food: 1
Service: 1
Everything was as expected! Good food and fantastic service. Truly couldn’t expect anything better. Maida, our server was on top of it; drinks and food with absolutely zero regrets.
Atmosphere: 5
Food: 5
Service: 5
We're making it a tradition to stop here when we visit Lake Arrowhead. Food is good, service is even better! Parking can be a bit tricky when it's busy
Atmosphere: 5
Food: 5
Service: 5
The food was great!
Atmosphere: 5
Food: 5
Service: 5
Ok Mexican bad chairs
Atmosphere: 2
Food: 3
Service: 4
The food is ok.. the service was good.. atmosphere was nice
Atmosphere: 4
Food: 4
Service: 4
Great atmosphere, cozy. The food is amazing, fresh and authentic. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Lobster Tacos, Care Asada Plate, Shredded Beef Tacos
Little packed, not a whole lot of room, but good tasting food.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Best Mexican Food around & the Fajitas and margaritas are the best 😋
Atmosphere: 5
Food: 5
Service: 5
I got a shredded chicken burrito. It was massive. They put a good amount of meat in it! It's very delicious! Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Acceptable food for the location. Gets crazy busy!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Salsa
My family loves this restaurant and it's my favorite spot for a quick lunch taco
Atmosphere: 5
Food: 5
Service: 5
The food is always good and the service is quick. It is small inside, so at times, it can be noisy.
Atmosphere: 4
Food: 5
Service: 5
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