we drove in on our way to big bear and stopped by to get a coffee while shopping for the trip. the girl behind the counter named amber was immediately coming off like she was unhappy we were going to order. i ignored it and continued to order my drink. when i got the order it was completely the wrong drink i ordered. i asked her about it and she claimed i was lying ! i was in shock because i was being honest. i was already nervous asking about it but she made me feel like i was in the wrong when all i wanted was my drink. she mumbled some mean words under her tongue. i just left because i was just in awe of how horrible her customer service was.
Shanna Suter
Carmel crunch
Atmosphere: 5
Food: 5
Service: 5
Qena J.
I usually go to the junction Starbucks and have never once had a problem. I was in the area so I decided to go to this Crossroads location. Bad idea. I ordered a venti iced matcha latte and they gave me a grande. I also ordered a iced pistachio latte with coffee instead of espresso and the salted butter topping, but they ended up just giving me a plain coffee with no pistachio and no topping. I just read some of the reviews for this location and I saw a lot of bad ones so I'm thinking it's just this location. No where near as good as the junction one. I won't ever go to this location again.
Robbie's “High School Sweetheart” Wife Jewels
I Buy/Get & LOVE A Vente/Venté or Grande Size See Through Cup Of: Cold {("NO ICE"}) 1 Pump Peppermint White Chocolate Mocha Coffee Made Using Whole Milk With Whipped Cream On Top & Chocolate Shavings On Top Of The Whipped Cream. ~ It Has Just The Right/Correct Amount Of Peppermint. It's NOT Too Minty. It's NOT Too Much Peppermint Mmmm. Yummy! Tasty! Delicious! Awesome! Amazing! Sweet! (= 🥄☕🍶🥛🏳️⬜◻️◽⚪🤍🍫🍬🥤🤔🧐🤓🤨🥴😀😃😄😊☺️🤤😁😍🥰🥳😇😎
Atmosphere: 5
Food: 5
Service: 5
Mrs. J.D. “Robbie's Wife Jewels” L.
I Buy/Get & LOVE A Vente/Venté or Grande Size See Through Cup Of: Cold {("NO ICE"}) 1 Pump Peppermint White Chocolate Mocha Coffee Made Using Whole Milk With Whipped Cream On Top & Chocolate Shavings On Top Of The Whipped Cream. ~ It Has Just The Right/Correct Amount Of Peppermint. It's NOT Too Minty. It's NOT Too Much Peppermint Mmmm. Yummy! Tasty! Delicious! Awesome! Amazing! Sweet! (= ?☕???️⬜◻️◽⚪ ??????? ????☺️??? ??
Atmosphere: 5
Food: 5
Service: 5
James West
The best Starbucks I've ever been to!
Atmosphere: 5
Food: 5
Service: 5
Adan Santamaria
It’s was
Atmosphere: 4
Food: 4
Service: 4
Aztec
I come here for a lunch break very often and they’re always super nice and get the order out quickly
Ric Flanagan
Not good coffee. ?
Atmosphere: 2
Food: 1
Service: 4
Judith David
I tried you fresh market seafood yesterday it has a great flavor and it’s so refreshing. The only criticism I have is that there is so much celery in it . I had a half cut serving and there was almost two servings of celery. Other wise it was delicious and had a good amount of seafood in it. I will still buy it I loved it.
Great professional service and an excellent drink. ? ? ? ? ? I'm definitely going to be getting more soon.
Kirk Cannon
I love my Starbucks!!
Atmosphere: 5
Food: 5
Service: 5
Tina Sula
Starbucks sucks!!! You make it so hard on your employees!!! Get them the supplies they need to do their jobs!!! Do advertise products you don't have!!! This is the 4th time in a row that you haven't supplied your employees with the supplies they need. Your employee Nancy was awesome❤ she is trying her best for your short comings. Good by, I'm done!!!
Haley Lee
My friend Chris and I stopped by here and bought Americano coffee, pumpkin coffee, and pumpkin muffins. We had a great time drinking coffee there.
we drove in on our way to big bear and stopped by to get a coffee while shopping for the trip. the girl behind the counter named amber was immediately coming off like she was unhappy we were going to order. i ignored it and continued to order my drink. when i got the order it was completely the wrong drink i ordered. i asked her about it and she claimed i was lying ! i was in shock because i was being honest. i was already nervous asking about it but she made me feel like i was in the wrong when all i wanted was my drink. she mumbled some mean words under her tongue. i just left because i was just in awe of how horrible her customer service was.
Carmel crunch
Atmosphere: 5
Food: 5
Service: 5
I usually go to the junction Starbucks and have never once had a problem. I was in the area so I decided to go to this Crossroads location. Bad idea. I ordered a venti iced matcha latte and they gave me a grande. I also ordered a iced pistachio latte with coffee instead of espresso and the salted butter topping, but they ended up just giving me a plain coffee with no pistachio and no topping. I just read some of the reviews for this location and I saw a lot of bad ones so I'm thinking it's just this location. No where near as good as the junction one. I won't ever go to this location again.
I Buy/Get & LOVE A Vente/Venté or Grande Size See Through Cup Of: Cold {("NO ICE"}) 1 Pump Peppermint White Chocolate Mocha Coffee Made Using Whole Milk With Whipped Cream On Top & Chocolate Shavings On Top Of The Whipped Cream. ~ It Has Just The Right/Correct Amount Of Peppermint. It's NOT Too Minty. It's NOT Too Much Peppermint Mmmm. Yummy! Tasty! Delicious! Awesome! Amazing! Sweet! (= 🥄☕🍶🥛🏳️⬜◻️◽⚪🤍🍫🍬🥤🤔🧐🤓🤨🥴😀😃😄😊☺️🤤😁😍🥰🥳😇😎
Atmosphere: 5
Food: 5
Service: 5
I Buy/Get & LOVE A Vente/Venté or Grande Size See Through Cup Of: Cold {("NO ICE"}) 1 Pump Peppermint White Chocolate Mocha Coffee Made Using Whole Milk With Whipped Cream On Top & Chocolate Shavings On Top Of The Whipped Cream. ~ It Has Just The Right/Correct Amount Of Peppermint. It's NOT Too Minty. It's NOT Too Much Peppermint Mmmm. Yummy! Tasty! Delicious! Awesome! Amazing! Sweet! (= ?☕???️⬜◻️◽⚪ ??????? ????☺️??? ??
Atmosphere: 5
Food: 5
Service: 5
The best Starbucks I've ever been to!
Atmosphere: 5
Food: 5
Service: 5
It’s was
Atmosphere: 4
Food: 4
Service: 4
I come here for a lunch break very often and they’re always super nice and get the order out quickly
Not good coffee. ?
Atmosphere: 2
Food: 1
Service: 4
I tried you fresh market seafood yesterday it has a great flavor and it’s so refreshing. The only criticism I have is that there is so much celery in it . I had a half cut serving and there was almost two servings of celery. Other wise it was delicious and had a good amount of seafood in it. I will still buy it I loved it.
Restaurantji Recommends
Great professional service and an excellent drink. ? ? ? ? ? I'm definitely going to be getting more soon.
I love my Starbucks!!
Atmosphere: 5
Food: 5
Service: 5
Starbucks sucks!!! You make it so hard on your employees!!! Get them the supplies they need to do their jobs!!! Do advertise products you don't have!!! This is the 4th time in a row that you haven't supplied your employees with the supplies they need. Your employee Nancy was awesome❤ she is trying her best for your short comings. Good by, I'm done!!!
My friend Chris and I stopped by here and bought Americano coffee, pumpkin coffee, and pumpkin muffins. We had a great time drinking coffee there.
Not impressed
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