I see the lady that might of helped me is still there? Marina was so unprofessional and disrespectful when it came to working. I heard about the 6.99 footlong I proceed to go and I was not greeted or acknowledged one second until she finally asked and of course I asked about the promo and she just started making my sandwich to which I thought the promo was a in store service. Turns out as she’s done making she rings me up full price and walks away and continues doing else things mind you no one is in the restaurant. So I ask why isn’t the promo added she then goes to saying I don’t know not my problem. And I asked what what do you mean I can find it online. So I proceed to look for it and I found it and stated her restaurant qualifies for the promo. She then says I’m a liar in Spanish and calls her”supervisor” she also doesn’t know I know Spanish until she continues to tell the lady she was on the phone with that she already told me it doesn’t qualify and it’s not their store and she even started taking pictures of my phone to show whoever she was on the phone with. She still was not helping she making sandwiches I’m guessing online orders still with the hand she used to call and use her cell phone with. I also asked so am I gonna get any help or is anyone coming to help me. She ignored me and I told her I speak Spanish and told her everything that I wasted my whole lunch and I got no help no acknowledgment and mind you she still didn’t help or even say they had a 6.99 meal right behind her in store! Instead she continued to argue and call me Spanish and threaten to call the cops on me as I kept asking for a managers number and name because she wasted my whole lunch for me to walk out and still not order anything because the frustration and her talking in Spanish not knowing I understood everything her and the lady she was on the phone with aswell I even asked MARINA that it wasn’t fair or logical to be treated like this when I am trying to buy and all this just for me to find this online and I tried explaining to her it wouldn’t let me but the promo is right there all I got was disrespected.
Teo Guzman
Amazing services completed my order fast and the employees were very respectful
Ahmad
I ordered a Tuna Salad. They put like half of the plate. When I said it’s why you put very little veggies she said it’s normal. The store had strong smell.
Grace Hazell
Ordered chicken bacon and got tuna. REALLY!
Chrystina Dalla
The food is OVERPRICED, the staff seems like they want to rush you, their Spanish accents are so strong you can barely understand them, they aren't clear with the menu and forget ingredients or don't ask before putting in on the sandwich, again, rushing. I asked for footlong flatbread, had to repeat it 3 times, and she still gave me a 6 inch and then told me at the very end, or this one doesn't come as a footlong. Weird, cause EVERY other sandwich does. Not impressed. They rushed me to pay before my sandwich was even out of the toaster. The flatbread was barely toasted and extremely hard to pull apart with your teeth, stale. Avoid this location.
Atmosphere: 2
Food: 2
Service: 1
William Castro
An elderly woman treats people badly, without patience and with a heavy attitude. I do not recommend going there until they run away. That woman does not have the attitude to work on that.
Atmosphere: 1
Food: 3
Service: 1
juan pablo morales olaya
The wrong order was made. The lady is super rude. Left me on the phone talking all by myself just to hang up afterwards. All she said to take it up with corporate. As if they were going to remake my sandwich or directly, give me a refund Besides the wrong sandwich, my order was also missing some products Stay away from this place It’s not worth a headache
Atmosphere: 1
Food: 1
Service: 1
Daniel Potter
Worst experience ever. The lady over charged us by $10 the order was extremely rude arguing over the price after she made us THE WRONG ORDER and CHARGED US A PREMUIM PRICE!!! She also could NOT communicate I asked for a premade sandwhich and she overcharged for every item (included in the sandwhich) that should NOT HAVE CHARGED FOR... She did not know the ingredients of the PREMADE SANDWHICH... DO NOT GO HERE... She made the WRONG ORDER for people before us TOO!!! Below are the photos, she charged me for a FOOTLONG when I asked for a chicken WRAP... she told me the MENU PRICES ARE WRONG when she priced the WRONG ORDER!!! Also she looked pissed the entire time she did the order despite me and my Gf being polite. DO NOT GO HERE!!!!.... EVER....
Atmosphere: 1
Food: 1
Service: 1
Angel Valerio
I wont go back to built there sándwiches poor customer service. Both ladies that were there very rude. Fountain drink was not working. I told one of the ladies she went and said it was no good. But she just took off with saying anything. Like I'll fixed and I'll came back or something. I'm very disappointed 😞
Allen Olvera Arciniega
I did a mobile order that was supposed to be ready at 4pm, came in and waited about 5-10 mins for someone to give me my order, turns out they never made it. The lady making my sandwich just sighed the whole time while making my sandwich. Mostly annoyed I missed part of my lunch break waiting for an order I made ahead of time.
Don’t go here, terrible place. While I was making my sandwich the other employee wants me to Pay and while making the pay the girl there wanted me to confirm the salads to put in. Super negative attitude towards the customers.
Atmosphere: 1
Food: 4
Service: 1
Nick J.
Don't go to this Subway if you plan on using your subway rewards. They either don't accept subway reward points or their employees aren't trained on how to accept reward points. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Lance Johnson
The employee couldn't get my sub right then charged me for a more expensive sub. I knew there's a reason why I rarely ever go to Subway anymore.
Atmosphere: 1
Food: 2
Service: 1
Andrea Samaniego
This store does NOT answer the phone. I submitted an online order and I tried to call to make a change and called for 15 minutes and they never answered the phone
I see the lady that might of helped me is still there? Marina was so unprofessional and disrespectful when it came to working. I heard about the 6.99 footlong I proceed to go and I was not greeted or acknowledged one second until she finally asked and of course I asked about the promo and she just started making my sandwich to which I thought the promo was a in store service. Turns out as she’s done making she rings me up full price and walks away and continues doing else things mind you no one is in the restaurant. So I ask why isn’t the promo added she then goes to saying I don’t know not my problem. And I asked what what do you mean I can find it online. So I proceed to look for it and I found it and stated her restaurant qualifies for the promo. She then says I’m a liar in Spanish and calls her”supervisor” she also doesn’t know I know Spanish until she continues to tell the lady she was on the phone with that she already told me it doesn’t qualify and it’s not their store and she even started taking pictures of my phone to show whoever she was on the phone with. She still was not helping she making sandwiches I’m guessing online orders still with the hand she used to call and use her cell phone with. I also asked so am I gonna get any help or is anyone coming to help me. She ignored me and I told her I speak Spanish and told her everything that I wasted my whole lunch and I got no help no acknowledgment and mind you she still didn’t help or even say they had a 6.99 meal right behind her in store! Instead she continued to argue and call me Spanish and threaten to call the cops on me as I kept asking for a managers number and name because she wasted my whole lunch for me to walk out and still not order anything because the frustration and her talking in Spanish not knowing I understood everything her and the lady she was on the phone with aswell I even asked MARINA that it wasn’t fair or logical to be treated like this when I am trying to buy and all this just for me to find this online and I tried explaining to her it wouldn’t let me but the promo is right there all I got was disrespected.
Amazing services completed my order fast and the employees were very respectful
I ordered a Tuna Salad. They put like half of the plate. When I said it’s why you put very little veggies she said it’s normal. The store had strong smell.
Ordered chicken bacon and got tuna. REALLY!
The food is OVERPRICED, the staff seems like they want to rush you, their Spanish accents are so strong you can barely understand them, they aren't clear with the menu and forget ingredients or don't ask before putting in on the sandwich, again, rushing. I asked for footlong flatbread, had to repeat it 3 times, and she still gave me a 6 inch and then told me at the very end, or this one doesn't come as a footlong. Weird, cause EVERY other sandwich does. Not impressed. They rushed me to pay before my sandwich was even out of the toaster. The flatbread was barely toasted and extremely hard to pull apart with your teeth, stale. Avoid this location.
Atmosphere: 2
Food: 2
Service: 1
An elderly woman treats people badly, without patience and with a heavy attitude. I do not recommend going there until they run away. That woman does not have the attitude to work on that.
Atmosphere: 1
Food: 3
Service: 1
The wrong order was made. The lady is super rude. Left me on the phone talking all by myself just to hang up afterwards. All she said to take it up with corporate. As if they were going to remake my sandwich or directly, give me a refund Besides the wrong sandwich, my order was also missing some products Stay away from this place It’s not worth a headache
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. The lady over charged us by $10 the order was extremely rude arguing over the price after she made us THE WRONG ORDER and CHARGED US A PREMUIM PRICE!!! She also could NOT communicate I asked for a premade sandwhich and she overcharged for every item (included in the sandwhich) that should NOT HAVE CHARGED FOR... She did not know the ingredients of the PREMADE SANDWHICH... DO NOT GO HERE...
She made the WRONG ORDER for people before us TOO!!!
Below are the photos, she charged me for a FOOTLONG when I asked for a chicken WRAP... she told me the MENU PRICES ARE WRONG when she priced the WRONG ORDER!!! Also she looked pissed the entire time she did the order despite me and my Gf being polite.
DO NOT GO HERE!!!!.... EVER....
Atmosphere: 1
Food: 1
Service: 1
I wont go back to built there sándwiches poor customer service. Both ladies that were there very rude. Fountain drink was not working. I told one of the ladies she went and said it was no good. But she just took off with saying anything. Like I'll fixed and I'll came back or something. I'm very disappointed 😞
I did a mobile order that was supposed to be ready at 4pm, came in and waited about 5-10 mins for someone to give me my order, turns out they never made it. The lady making my sandwich just sighed the whole time while making my sandwich. Mostly annoyed I missed part of my lunch break waiting for an order I made ahead of time.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Don’t go here, terrible place. While I was making my sandwich the other employee wants me to
Pay and while making the pay the girl there wanted me to confirm the salads to put in. Super negative attitude towards the customers.
Atmosphere: 1
Food: 4
Service: 1
Don't go to this Subway if you plan on using your subway rewards. They either don't accept subway reward points or their employees aren't trained on how to accept reward points. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
The employee couldn't get my sub right then charged me for a more expensive sub. I knew there's a reason why I rarely ever go to Subway anymore.
Atmosphere: 1
Food: 2
Service: 1
This store does NOT answer the phone. I submitted an online order and I tried to call to make a change and called for 15 minutes and they never answered the phone
Excellent customer
Atmosphere: 5
Food: 5
Service: 5
Loading...