Charleys Cheesesteaks

I ordered delivery from them. After waiting almost an hour and a half, they canceled my order. They did not refund me my payment. When I tried calling the store, they hung up on me. I finally had to dispute the charge through the credit card company.

Terrible customer service and not so friendly staff.

I walk into the store and ask for large ultimate fries and large strawberry lemonade I always ask for the beef on the side as I paid extra for it on this occasion he said he had to ask his manager who is the same person who made it for me the last time and charges me for the meat she said she cannot do that to him so I said but why you did it the last time so I ask him to speak with her and she refuses to so when I ask him for her name she said she cannot give me her name so I said to the guy what your name and what your manager name he said he cannot do that either well I get my order and he did not give me the recipe which I had to ask for what rude customer service and I paid for a large fries and got a small. the manager was rude, refusing to talk with me as I have done this at every Charley's I have been to and always got charged for the meat. well the Charley Philly #02380 Wal-Mart S loop 288 need to learn how to handle customers issue and she as a manager need training and to train her associate on customer service. and to make it worst employee Hannah c name is on the recipe and it a man of Indian heritage who took my order so Charley's fix your manager in store on how to deal with customer problems.

I DO NOT RECOMMEND THIS CHARLEYS!!!! the food is good. but the management and the service in the Charleys cheesesteak in St Augustine Florida in the Walmart is horrible! I was overcharged by more than $4 and their signs all over the place quoting the correct price. the manager was nowhere to be found so the cashier called her and they still refused to adjust my charge. there is no way to get in touch with corporate the phone number that I did find sounded like it was in China. she said that there was no corporate phone number. I think it's very serious matter when I restaurant cannot be contacted about one of their stores and their managers.

The cheesesteak or chicken are good with a strawberry lemonade?

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Chicken California Cheesesteak Boxed Meal

I have been a long time customer, I eat at Charley's once or twice a week, but last night the sandwich meat was different. the meat the cook tossed on the grill looked to be about 50/50 ratio of meat and fat, usaly I don't even notice fat , when eating the sandwich it tasted terrible ,the meat was completely different.... if this is your new normal you have just lost a long time customer

A frienly Resturant , with friendly staff and great tasting food does not matter what you get it is all good.

Just ordered 5 of their Old School steaks and they were so salty they were inedible. Called store to tell them and they were going to have Jordan from mgmt call me. Never got a call!

Gave my food to someone else woth a different number. Waited 40 minutes for a regular combo

never have what I want. and the staff seems put out to correct problems.

They were really busy and got the orders put quick. I've had the bacon 3 cheesesteak and the chicken Philly. Both were amazing!

I love Charley's, the staff was really helpful and friendly. Thank you again to the two staff members who were there on 1.20.24 during the afternoon. They made my experience that much better because the two worked well together, and they looked like they enjoyed their job, which is always a plus for me when I go out and eat in at a restaurant. I would definitely recommend this location to everyone. I like the classic philly cheesesteak, but today I tried the chicken philly steak since it was on special, and it tasted great. This location offers a military discount for those vets out looking for good discounts when eating out. It is located in the Azelea shopping center in South Gate so there is plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Fries, Cheesesteak, Chicken Cheesesteak

Excellent service by workers, especially the guy wearing the santa hat! Also food was really good!

Atmosphere: 5

Food: 5

Service: 5

this location is not really busy at the time i arrived. it was on a Friday around 7PM. it was just 3 of us and 2 employees for awhile, they were very attentive and kind.

Parking: it is in azalea plaza so somewhat difficult to find parking in the cul-de-sac of food options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Peppers, Real Fruit Lemonade, Bacon 3 Cheesesteak, Chicken California

Wow it's a fabulous place I recommend the special at a ? ? ? fabulous price and ? ? ? the combo ? dads soda ? ?,

Atmosphere: 5

Food: 5

Service: 5