9/16 at about 8pm I purchased 2 pollo bowls, went to the drive thru when I got home my husband said there were only a few pieces of chicken in his bowl he was upset and said this was a rip off very disappointed in this place.
Christal BlkQueen910
I ordered a pollo bowl. They didn't listen to my order right I repeated myself like 3 times. They still messed up my order. I couldn't eat my food for dinner at work and had to throw it away. They need to listen better and not keep talking to each other
Atmosphere: 2
Food: 2
Service: 2
Jesus Barragan
The individual at the drive-through window exhibited poor customer service and attempted to charge me an excessive amount for a side of lettuce, specifically $5.75.
Atmosphere: 1
Food: 5
Service: 1
CYNTHIA FLORES
Slacking on quality big time! And overcharged. This location needs help
Atmosphere: 1
Food: 1
Service: 2
Stephanie
My favorite pollo loco to go
Atmosphere: 5
Food: 5
Service: 5
Rodolfo Garcia
What can I say. Pollo Loco was once a healthier fresher alternative to fast food. Now the food maybe is a step up from Taco Bell. Dinning room is sad and dirty. Not what it use to be.
Atmosphere: 1
Food: 2
Service: 3
Israel
The chicken is pink again guys plz I’m always getting sick couse of this common I only chose you because it’s healthy in my opinion but I can’t be dying of salmonella 🙏😭
Lorraine Moore
Great chicken soup if you need right away when you're not feeling well. Chicken is always delicious 😋
Erik
The chicken was very dry and wasn't edible.
Roxanna Piedra
I was at El Pollo loco for lunch on Sept 16 and had one of the best experiences by far. The gentleman taking my other through the Drive-thru was amazing. Spoke clearly and very polite, I believe his name was Keenan (my apologies if I misspelled his name) and the manager Tianna (again sorry if I misspelled that name as well) was as professional and helpful! I’ve had horrible experiences at El Pollo Loco but this by far was a great experience! Thank you!
The Tostada double chicken salad is very good, they serve it in a crispy tortilla in the shape of a basket, it comes with avocado, beans, rice salad and chicken, apart from the sauces, it tastes very good... I recommend it
Atmosphere: 4
Food: 4
Service: 4
Agustin Diaz
The chicken is always well cooked the way I like it gracias
Atmosphere: 5
Food: 5
Service: 5
Mark Medina
They rarely give you your salad dressings or condiments but the food is good for the price.
9/16 at about 8pm I purchased 2 pollo bowls, went to the drive thru when I got home my husband said there were only a few pieces of chicken in his bowl he was upset and said this was a rip off very disappointed in this place.
I ordered a pollo bowl. They didn't listen to my order right I repeated myself like 3 times. They still messed up my order. I couldn't eat my food for dinner at work and had to throw it away. They need to listen better and not keep talking to each other
Atmosphere: 2
Food: 2
Service: 2
The individual at the drive-through window exhibited poor customer service and attempted to charge me an excessive amount for a side of lettuce, specifically $5.75.
Atmosphere: 1
Food: 5
Service: 1
Slacking on quality big time! And overcharged. This location needs help
Atmosphere: 1
Food: 1
Service: 2
My favorite pollo loco to go
Atmosphere: 5
Food: 5
Service: 5
What can I say. Pollo Loco was once a healthier fresher alternative to fast food. Now the food maybe is a step up from Taco Bell. Dinning room is sad and dirty. Not what it use to be.
Atmosphere: 1
Food: 2
Service: 3
The chicken is pink again guys plz I’m always getting sick couse of this common I only chose you because it’s healthy in my opinion but I can’t be dying of salmonella 🙏😭
Great chicken soup if you need right away when you're not feeling well. Chicken is always delicious 😋
The chicken was very dry and wasn't edible.
I was at El Pollo loco for lunch on Sept 16 and had one of the best experiences by far. The gentleman taking my other through the Drive-thru was amazing. Spoke clearly and very polite, I believe his name was Keenan (my apologies if I misspelled his name) and the manager Tianna (again sorry if I misspelled that name as well) was as professional and helpful! I’ve had horrible experiences at El Pollo Loco but this by far was a great experience! Thank you!
Food: 5
Service: 5
Restaurantji Recommends
Alma is very nice and kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Good service
The Tostada double chicken salad is very good, they serve it in a crispy tortilla in the shape of a basket, it comes with avocado, beans, rice salad and chicken, apart from the sauces, it tastes very good... I recommend it
Atmosphere: 4
Food: 4
Service: 4
The chicken is always well cooked the way I like it gracias
Atmosphere: 5
Food: 5
Service: 5
They rarely give you your salad dressings or condiments but the food is good for the price.
Atmosphere: 3
Food: 3
Service: 4
Loading...