Someone shouldn’t be waiting while others that come in afterwards get spoken to/acknowledged first 👎🏽
Miguel Rodriguez Gomez
I was very disappointed with the opening time. I had to wait 20 minutes. 😡
Hernan G
The person chopping the 🍗 he should wear a face mask iseen tha young man laughing n joking with the young asian lady his co worker, for sure he spit at food while laughin opening mouth not noticing people watching everything waiting for there meal......im gone 🏃♂️💨
O B
The dinner was fresh and cooked good.
Parking: Shopping center parking it’s plenty of space for party’s if had one here.
Kid-friendliness: Decent enough for kids to be kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chicken Tostada Salad, Mashed Potatoes with Gravy
Reina Martinez
Parking: Lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
Anahi M
I went yesterday at 9:04 p.m., and i was making a line for the cashier to tell that they weren't taking any more orders. I asked why if it is only 9:09, she proceeds to say because i already closed the register, i said i could pay with the card, and she said no even though the door and Google says they close at 10pm
Atmosphere: 1
Service: 1
Jorge Perez
Ordered a 16 pc family and when we got home we noticed an order of LG chips we had ordered was missing. They seal the bag so didn't get to check. Called the number that we found online but no answer. Was hoping for a refund since my order was not complete. The quality has declined from this location.
Atmosphere: 3
Food: 2
Service: 3
LEXANNIE “MENY” MENDOZA
This is the best pollo loco go to .. always just so clean my food is packed neatly. Who ever is the manger there is doing a great job
Employees are loud and unprofessional. You can’t have a nice meal in the restaurant because they are laughing, loud like a fiesta. The refreshments were not filled. But they are busy to help customers.
Employees are loud and unprofessional. You can’t have a nice meal in the restaurant because they are laughing, loud like a fiesta. The refreshments were not filled. But they are busy to help customers.
Pablo Valdez
Came by at 9 and it was closed. Guess they don't want my business
Service: 1
Marina Perez
I bought a family one and they only gave me 7 pieces, very bad service
Irene Macias
Great food and discount service
Atmosphere: 5
Food: 5
Service: 5
Consumer Reviews
This place always has the rudest person taking your order she rushes you even when there’s no one . There’s always something either sauce or drinks there’s no teas like all of the other pollo loco locations bathrooms are not the cleanest yet with the service you get you really don’t want to spend a lot of time in there
Clean, good service and good food
Someone shouldn’t be waiting while others that come in afterwards get spoken to/acknowledged first 👎🏽
I was very disappointed with the opening time. I had to wait 20 minutes. 😡
The person chopping the 🍗 he should wear a face mask iseen tha young man laughing n joking with the young asian lady his co worker, for sure he spit at food while laughin opening mouth not noticing people watching everything waiting for there meal......im gone 🏃♂️💨
The dinner was fresh and cooked good.
Parking: Shopping center parking it’s plenty of space for party’s if had one here.
Kid-friendliness: Decent enough for kids to be kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chicken Tostada Salad, Mashed Potatoes with Gravy
Parking: Lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
I went yesterday at 9:04 p.m., and i was making a line for the cashier to tell that they weren't taking any more orders. I asked why if it is only 9:09, she proceeds to say because i already closed the register, i said i could pay with the card, and she said no even though the door and Google says they close at 10pm
Atmosphere: 1
Service: 1
Ordered a 16 pc family and when we got home we noticed an order of LG chips we had ordered was missing. They seal the bag so didn't get to check. Called the number that we found online but no answer. Was hoping for a refund since my order was not complete. The quality has declined from this location.
Atmosphere: 3
Food: 2
Service: 3
This is the best pollo loco go to .. always just so clean my food is packed neatly. Who ever is the manger there is doing a great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Tostada Salad, Grande Avocado Chicken Bowl, Double Chicken Avocado Salad
Employees are loud and unprofessional. You can’t have a nice meal in the restaurant because they are laughing, loud like a fiesta. The refreshments were not filled. But they are busy to help customers.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Employees are loud and unprofessional. You can’t have a nice meal in the restaurant because they are laughing, loud like a fiesta. The refreshments were not filled. But they are busy to help customers.
Came by at 9 and it was closed. Guess they don't want my business
Service: 1
I bought a family one and they only gave me 7 pieces, very bad service
Great food and discount service
Atmosphere: 5
Food: 5
Service: 5
This place always has the rudest person taking your order she rushes you even when there’s no one . There’s always something either sauce or drinks there’s no teas like all of the other pollo loco locations bathrooms are not the cleanest yet with the service you get you really don’t want to spend a lot of time in there
Atmosphere: 2
Food: 4
Service: 2
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