Food good flavor, mash potatoes 🥔 taste good 👍. Inside not the best ambient not a good place to enjoy your food.
Atmosphere: 3
Food: 4
Service: 4
Steve Marin
Ordered some BRCs cause where I live, we dont have EPL. Well, the order was a bit messed up BUT they were quick to figure out a solution and hooked it up with my long lost burritos. The staff was friendly yet professional. Only negative thing, that dang Christmas tree with the music playing!!!!
Atmosphere: 4
Food: 5
Service: 5
An Beni
They need to wear gloves when handling food or anything!
Jamal Mubarik
Lucy Hernandez knows the art of dealing with customer. I had a very picky aka a difficult customer ahead of me in line. She handled the situation with patience and empathy. She represented her store with honor. I was impressed and was grateful for her service.
Atmosphere: 5
Food: 5
Service: 5
Dyanne Zamudio
Local customer here , always satisfied with their friendly environment!
Atmosphere: 5
Food: 5
Service: 5
Jesus Chavez
The waiting time was terrible and the workers were messing up the orders left and right.... go work on this issues a sap...
Atmosphere: 2
Food: 4
Service: 1
Ernesto Armijo De Leon
Clean, good service and good food
Atmosphere: 5
Food: 5
Service: 5
Diana Rubalcaba
Someone shouldn’t be waiting while others that come in afterwards get spoken to/acknowledged first 👎🏽
Miguel Rodriguez Gomez
I was very disappointed with the opening time. I had to wait 20 minutes. 😡
Hernan G
The person chopping the 🍗 he should wear a face mask iseen tha young man laughing n joking with the young asian lady his co worker, for sure he spit at food while laughin opening mouth not noticing people watching everything waiting for there meal......im gone 🏃♂️💨
Parking: Shopping center parking it’s plenty of space for party’s if had one here.
Kid-friendliness: Decent enough for kids to be kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chicken Tostada Salad, Mashed Potatoes with Gravy
Reina Martinez
Parking: Lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
Anahi M
I went yesterday at 9:04 p.m., and i was making a line for the cashier to tell that they weren't taking any more orders. I asked why if it is only 9:09, she proceeds to say because i already closed the register, i said i could pay with the card, and she said no even though the door and Google says they close at 10pm
Atmosphere: 1
Service: 1
Jorge Perez
Ordered a 16 pc family and when we got home we noticed an order of LG chips we had ordered was missing. They seal the bag so didn't get to check. Called the number that we found online but no answer. Was hoping for a refund since my order was not complete. The quality has declined from this location.
Atmosphere: 3
Food: 2
Service: 3
LEXANNIE “MENY” MENDOZA
This is the best pollo loco go to .. always just so clean my food is packed neatly. Who ever is the manger there is doing a great job
Food good flavor, mash potatoes 🥔 taste good 👍. Inside not the best ambient not a good place to enjoy your food.
Atmosphere: 3
Food: 4
Service: 4
Ordered some BRCs cause where I live, we dont have EPL. Well, the order was a bit messed up BUT they were quick to figure out a solution and hooked it up with my long lost burritos. The staff was friendly yet professional. Only negative thing, that dang Christmas tree with the music playing!!!!
Atmosphere: 4
Food: 5
Service: 5
They need to wear gloves when handling food or anything!
Lucy Hernandez knows the art of dealing with customer. I had a very picky aka a difficult customer ahead of me in line. She handled the situation with patience and empathy. She represented her store with honor. I was impressed and was grateful for her service.
Atmosphere: 5
Food: 5
Service: 5
Local customer here , always satisfied with their friendly environment!
Atmosphere: 5
Food: 5
Service: 5
The waiting time was terrible and the workers were messing up the orders left and right.... go work on this issues a sap...
Atmosphere: 2
Food: 4
Service: 1
Clean, good service and good food
Atmosphere: 5
Food: 5
Service: 5
Someone shouldn’t be waiting while others that come in afterwards get spoken to/acknowledged first 👎🏽
I was very disappointed with the opening time. I had to wait 20 minutes. 😡
The person chopping the 🍗 he should wear a face mask iseen tha young man laughing n joking with the young asian lady his co worker, for sure he spit at food while laughin opening mouth not noticing people watching everything waiting for there meal......im gone 🏃♂️💨
Restaurantji Recommends
The dinner was fresh and cooked good.
Parking: Shopping center parking it’s plenty of space for party’s if had one here.
Kid-friendliness: Decent enough for kids to be kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Chicken Tostada Salad, Mashed Potatoes with Gravy
Parking: Lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
I went yesterday at 9:04 p.m., and i was making a line for the cashier to tell that they weren't taking any more orders. I asked why if it is only 9:09, she proceeds to say because i already closed the register, i said i could pay with the card, and she said no even though the door and Google says they close at 10pm
Atmosphere: 1
Service: 1
Ordered a 16 pc family and when we got home we noticed an order of LG chips we had ordered was missing. They seal the bag so didn't get to check. Called the number that we found online but no answer. Was hoping for a refund since my order was not complete. The quality has declined from this location.
Atmosphere: 3
Food: 2
Service: 3
This is the best pollo loco go to .. always just so clean my food is packed neatly. Who ever is the manger there is doing a great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Tostada Salad, Grande Avocado Chicken Bowl, Double Chicken Avocado Salad
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