This place does not deserve one star. This place has nothing from Michoacán!!!! Do you have your version of chamango that consists of a spoonful of ice with pieces of mango? A piece of crap!!!! And to finish, instead of agreeing with the client and pleasing them because their business is there for us, they start arguing with me. Shame on them for selling expensive and bad. Spread the word, don't let them abuse you, we work too hard for them to treat us the same and the saddest thing is that our own people are!!!!!!!!!!!!!!!!!!!! That's why we don't get ahead
Israel Parra
An employee did not make the requested item,arguing back saying that's what I requested(it's my go to item). She was unwilling to make my requested order and was forced to leave with what I was given. She seemed like she didn't care about customer service taking a long time per item.
Atmosphere: 3
Food: 2
Service: 1
Veronica Estrada
Customer service was bad. We ordered 7 items 2 of our items were wrong and we told them but they said it was too late and still had to pay even though it wasn't what we ordered. Bad customer service experience for us but we did like the raspanieve
Atmosphere: 3
Food: 3
Service: 1
Anee Ramirez
Bad costumer service the employees are rude and very disrespectful I know the owner and he’s very nice humble person he should get better
Atmosphere: 1
Food: 1
Service: 1
Angelica Rodriguez
Delicious flavored waters, I recommend them ?
Blue 716
Terrible customer service, a manager there named Jeanette has a nasty attitude with her employees as well as her customers. Unfortunately when reported to the owners of the shop they defended her disgusting behavior, saying “if she’s like that it’s for a reason” unbelievable! No one should ever treat their employees and customers so poorly, she humiliated an employee in front of other customers too. 110% do not recommend coming here and supporting this establishment. Honestly, this place would be so much better if someone like her didn’t work there.
jose Latorre
Not that good,
Luz Limon
My Rico
: P
Terrible customer service... if I could give a 0 I would. Their ice creams are terrible and all their other desserts are terrible as well. Needs better food honestly. How is fresas con crema going to be made with strawberry jam that can be bought for a dollar instead of actual strawberries and instead of crema its just vanilla ice cream. Then the flan tasted stale and bland. The napkins probably tasted better.
A L
Paletas are good but don’t get the chamango unless you want really bad acid reflux. It’s literally just ice with chamoy and lime ? other places put mango syrup which is the whole point of the “chamango”. Señoras working there are rude.
They have a wide variety of ice creams. Very rich and very close to my house
Sara Miri Sanchez Hernandez
Very rich everything and good attention ?
Lucia Rodriguez
Palettes their waters and their chamangos and ? mmmmm
Carmen Delgado
Today I asked for a cucumber juice and they gave me a mix of bacteria because the gentleman working in the place was not willing to clean the juicer.The cleaning and healthy issues of the two employees involved are very poor, owner should train their employees according to the Health Department Rules.I do not recommend this place for now, besides healthy and clean skills, the gentleman has very poor customer service skills. He should be grateful to have a job. And not to argue with the manager in front of customers.
This place does not deserve one star. This place has nothing from Michoacán!!!!
Do you have your version of chamango that consists of a spoonful of ice with pieces of mango?
A piece of crap!!!! And to finish, instead of agreeing with the client and pleasing them because their business is there for us, they start arguing with me.
Shame on them for selling expensive and bad. Spread the word, don't let them abuse you, we work too hard for them to treat us the same and the saddest thing is that our own people are!!!!!!!!!!!!!!!!!!!! That's why we don't get ahead
An employee did not make the requested item,arguing back saying that's what I requested(it's my go to item). She was unwilling to make my requested order and was forced to leave with what I was given. She seemed like she didn't care about customer service taking a long time per item.
Atmosphere: 3
Food: 2
Service: 1
Customer service was bad. We ordered 7 items 2 of our items were wrong and we told them but they said it was too late and still had to pay even though it wasn't what we ordered. Bad customer service experience for us but we did like the raspanieve
Atmosphere: 3
Food: 3
Service: 1
Bad costumer service the employees are rude and very disrespectful I know the owner and he’s very nice humble person he should get better
Atmosphere: 1
Food: 1
Service: 1
Delicious flavored waters, I recommend them ?
Terrible customer service, a manager there named Jeanette has a nasty attitude with her employees as well as her customers. Unfortunately when reported to the owners of the shop they defended her disgusting behavior, saying “if she’s like that it’s for a reason” unbelievable! No one should ever treat their employees and customers so poorly, she humiliated an employee in front of other customers too. 110% do not recommend coming here and supporting this establishment. Honestly, this place would be so much better if someone like her didn’t work there.
Not that good,
My Rico
Terrible customer service... if I could give a 0 I would. Their ice creams are terrible and all their other desserts are terrible as well. Needs better food honestly. How is fresas con crema going to be made with strawberry jam that can be bought for a dollar instead of actual strawberries and instead of crema its just vanilla ice cream. Then the flan tasted stale and bland. The napkins probably tasted better.
Paletas are good but don’t get the chamango unless you want really bad acid reflux. It’s literally just ice with chamoy and lime ? other places put mango syrup which is the whole point of the “chamango”. Señoras working there are rude.
Restaurantji Recommends
Excellent service ??
They have a wide variety of ice creams. Very rich and very close to my house
Very rich everything and good attention ?
Palettes their waters and their chamangos and ? mmmmm
Today I asked for a cucumber juice and they gave me a mix of bacteria because the gentleman working in the place was not willing to clean the juicer.The cleaning and healthy issues of the two employees involved are very poor, owner should train their employees according to the Health Department Rules.I do not recommend this place for now, besides healthy and clean skills, the gentleman has very poor customer service skills. He should be grateful to have a job. And not to argue with the manager in front of customers.
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