Out of all the McDonald's I've been to, this one is the best! Awesome service and customer service everytime is the BEST.đđŻ
Atmosphere: 5
Food: 5
Service: 5
Andrea Pedraza
Great customer service đ
Atmosphere: 5
Food: 5
Service: 5
Anthony Ventura
We ask for a 6pc chicken nuggets. They ended up giving us a sausage. How do you mess up that bad. Then we ask for extra fries and they gave us apple slices. Just cannot believe it
Atmosphere: 1
Food: 1
Service: 1
bri jetkins
upset! I came here for the monopoly thing with my order and it looks like they took the stickers off from mine. Corporate needs to take a look at the employees.
Atmosphere: 2
Service: 3
Elizabeth Alas
If I could give this place a no star I would trust me, I got there around 4:00 pm today October 23,2025 to get my food, I understand they had a rush hour they took around 30 mins to give me my food, I got out of the property my car was stolen. Of course police didnât do anything because South Gate police is the worst. I asked to speak with a manager and asked if we could see the footage. He didnât let us check anything because the police was not there. When I was about to leave the manager had the nerve to laugh it off and say that âWhy people always ask me the questionsâ. Please if you can demote his positions because as a manager in charge he was yelling at his crew and telling them stuff. He didnât spoke any English and only Spanish. He was super rude to his workers and environment.
Atmosphere: 1
Food: 1
Service: 1
Jil âJilzyâ Pels
Food was fresh.
Atmosphere: 4
Food: 4
Service: 4
Miryam Ocegueda
Why canât I get some sauce of my order of 21 dollars I wanted a buffalo sauce and ranch. Only not ketchup. Just one buffalo sauce and one ranch. Iâm supposed to pay .35 cents. Why? Is this the only location where they charge for sauce? The lady was very rude I wasnât going to pay .35 cents more. Are the sauce packages coming from their paycheck? Or whatâs going on?
Atmosphere: 1
Service: 1
Sandra
I visit this McDonald's every Friday morning(drive through). The cashier (young male) is not very friendly, just quiet. Yet, the employees giving out the orders (especially the one manager with dark hair and glasses), is super nice. Best coffee!!!!!
Atmosphere: 5
Food: 5
Service: 5
Erandi Gutierrez
They took a long long time to get my order because they were talking, when the guy finally got my order he was super rude almost screaming at me.
Atmosphere: 1
Food: 2
Service: 1
ANEL HERRERA
My breakfast order that I had placed through their app was canceled without any heads up because I wasnât there at 10:30AM promptly. I tried calling the restaurant 3 times prior to let them know I had gone to the wrong location and was running a little bit late and they never picked up. When I got there and explained what happened, they did not apologize for canceling my order and not having my food anymore, they did not answered my questions and just kept talking over me saying âyou werenât here at 10:30 breakfast endedâŠâ mind you, this was the first time ever taking our daughter to the McDonaldâs playground, because of this experience we will be never stepping foot in this location and possibly not any other ones. Go to Chic-fill- a people, theyâre premium with their food and service and had never been disappointing.
I recently had a very disappointing experience at your location due to the unprofessional behavior of a manager named Rafael. Throughout our interaction, he spoke to me in a condescending tone, as if I didnât understand what was going on. It felt very disrespectful and unnecessary. As a customer, I expect to be treated with basic courtesy and professionalism, especially by someone in a managerial role.
I hope this matter is taken seriously and addressed appropriately so that other customers donât have to go through a similar experience.
Thank you.
Atmosphere: 3
Food: 4
Service: 1
Loyalty Family
Always ready.
Atmosphere: 3
Food: 3
Service: 3
Steven Perez
I had a disappointing experience at this McDonaldâs location. The manager, Rafael, was very slow in handling my issue and didnât seem to understand that I didnât want my order remade I simply wanted a refund. It felt like basic customer service expectations werenât met, and the situation couldâve been handled much more efficiently.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Big Mac
Luma76
Stopped doing breakfast till 3 thatâs a dumb decision
Out of all the McDonald's I've been to, this one is the best! Awesome service and customer service everytime is the BEST.đđŻ
Atmosphere: 5
Food: 5
Service: 5
Great customer service đ
Atmosphere: 5
Food: 5
Service: 5
We ask for a 6pc chicken nuggets. They ended up giving us a sausage. How do you mess up that bad. Then we ask for extra fries and they gave us apple slices. Just cannot believe it
Atmosphere: 1
Food: 1
Service: 1
upset! I came here for the monopoly thing with my order and it looks like they took the stickers off from mine. Corporate needs to take a look at the employees.
Atmosphere: 2
Service: 3
If I could give this place a no star I would trust me, I got there around 4:00 pm today October 23,2025 to get my food, I understand they had a rush hour they took around 30 mins to give me my food, I got out of the property my car was stolen. Of course police didnât do anything because South Gate police is the worst. I asked to speak with a manager and asked if we could see the footage. He didnât let us check anything because the police was not there. When I was about to leave the manager had the nerve to laugh it off and say that âWhy people always ask me the questionsâ. Please if you can demote his positions because as a manager in charge he was yelling at his crew and telling them stuff. He didnât spoke any English and only Spanish. He was super rude to his workers and environment.
Atmosphere: 1
Food: 1
Service: 1
Food was fresh.
Atmosphere: 4
Food: 4
Service: 4
Why canât I get some sauce of my order of 21 dollars I wanted a buffalo sauce and ranch. Only not ketchup. Just one buffalo sauce and one ranch. Iâm supposed to pay .35 cents. Why? Is this the only location where they charge for sauce? The lady was very rude I wasnât going to pay .35 cents more. Are the sauce packages coming from their paycheck? Or whatâs going on?
Atmosphere: 1
Service: 1
I visit this McDonald's every Friday morning(drive through). The cashier (young male) is not very friendly, just quiet. Yet, the employees giving out the orders (especially the one manager with dark hair and glasses), is super nice. Best coffee!!!!!
Atmosphere: 5
Food: 5
Service: 5
They took a long long time to get my order because they were talking, when the guy finally got my order he was super rude almost screaming at me.
Atmosphere: 1
Food: 2
Service: 1
My breakfast order that I had placed through their app was canceled without any heads up because I wasnât there at 10:30AM promptly. I tried calling the restaurant 3 times prior to let them know I had gone to the wrong location and was running a little bit late and they never picked up. When I got there and explained what happened, they did not apologize for canceling my order and not having my food anymore, they did not answered my questions and just kept talking over me saying âyou werenât here at 10:30 breakfast endedâŠâ mind you, this was the first time ever taking our daughter to the McDonaldâs playground, because of this experience we will be never stepping foot in this location and possibly not any other ones. Go to Chic-fill- a people, theyâre premium with their food and service and had never been disappointing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good customer service
Atmosphere: 2
Food: 4
Service: 3
I recently had a very disappointing experience at your location due to the unprofessional behavior of a manager named Rafael. Throughout our interaction, he spoke to me in a condescending tone, as if I didnât understand what was going on. It felt very disrespectful and unnecessary. As a customer, I expect to be treated with basic courtesy and professionalism, especially by someone in a managerial role.
I hope this matter is taken seriously and addressed appropriately so that other customers donât have to go through a similar experience.
Thank you.
Atmosphere: 3
Food: 4
Service: 1
Always ready.
Atmosphere: 3
Food: 3
Service: 3
I had a disappointing experience at this McDonaldâs location. The manager, Rafael, was very slow in handling my issue and didnât seem to understand that I didnât want my order remade I simply wanted a refund. It felt like basic customer service expectations werenât met, and the situation couldâve been handled much more efficiently.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Big Mac
Stopped doing breakfast till 3 thatâs a dumb decision
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