Soup Shop
5840 Firestone Blvd #102, South Gate
(562) 302-0343
Recent Reviews
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I recommend this place it’s very good , you must try
Atmosphere: 5
Food: 5
Service: 5
Decent Pho and Great Customer Service! I had the Pho combination (Beef with tendons, brisket and etc) it wasnt that great due to the broth lacking flavor. I had high hopes due to the reviews. After tasting it myself I could tell most of the reviewers haven't had an authentic/good Pho soup. This place is decent for the location and price.
Atmosphere: 5
Food: 3
Service: 5
If it were only about the food I'd give it a 9.5 star review, however the the service is terrible! One young female employee in particular was very disrespectful and rude since she took my order all the way until throwing an extra plastic bag that I had requested because the first bag was all wet or had a whole in it, at me followed by her obligated vibes when I asked her if she could help me bag up order. She act like she didn't know how to open a plastic bag so that a paying customer can simply place the order inside of it. Still I said thank you very much young lady and she just walked away with her attitude. Very unprofessional! Corporate needs to re-train her. The guys is delicious though! 😋
Pho brisket soup: because sometimes you just need a hug in a bowl!
Atmosphere: 5
Food: 5
Service: 5
There was no wait. Wait staff was friendly and took our order very quick. It was a good hearty meal
Atmosphere: 5
Food: 5
Service: 5
I love how they offer a Pho Combination meal and the option of Rib bone that came with the meal. I would’ve rate it higher if they had offered bowl size options because not everyone wanted to eat a big bowl and I felt bad for wasting food.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Combination Pho, Rib Bone
Was friday night the places was almost full but my 2 brothers and I found a table and a young men Who work there ask us to wait outside because it was a waiting list that was hide and no one was taking care of that list, finally we got in and took 25 min to order after all soup was cold and prices to high.
Atmosphere: 2
Food: 4
Service: 1
Idk what I ate, but it certainly was not pho but rather pho inspired! No jalapeños and a lot of pepper. Overall it was okay, but if you’re looking for authentic pho this is not the place.
Food: 2
Service: 4
My parents ate at this restaurant not too long ago and my mom ordered a soup to go. When she got home there was a literal bug (I believe a wax worm) in her soup. I tried calling the place to let them know but they're not answering.
the food here is good, and honestly the only reason i even come is for a few certain items on the menu. but even then, every time i come here i feel uncomfortable because the service never changes or improves. it was like this before, but this time it felt even worse.
from the moment we walked in, the staff gave off a negative vibe. they were more focused on gossiping with each other than helping customers, and they get easily distracted. it honestly felt like they didn’t want to be there. there were at least 5 servers working, and every single one of them acted the same way. not one person stood out or tried to be friendly, welcoming, or attentive.
when we were seated, the table was wiped down with a wet rag, but they didn’t bother to dry it, so it was left completely wet. we had to sit at a damp table, which felt careless and unsanitary. once our food came, no one came back to check on us at all. no refills, no napkins, no asking if we needed anything. it felt like the second we got our food, we were ignored.
overall, the service is the biggest issue here. the staff lack customer service skills, and it really makes the whole experience unpleasant. there are plenty of other vietnamese restaurants in the area with food just as good, but with staff who are actually friendly and attentive. sadly, this place continues to fall short, and it’s gotten worse over time instead of better.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Manager Mina, fix your attitude! Your attitude is more spoiled than the soup sold to us last night!
Careful everyone that eats in this establishment!!!
If you have a bad batch of soup broth, you'll just get a small apology then a whole earful on how they care about their ingredients and phô broth, then get a bad attitude with your replacement thrown at you like a piece of garbage.
Been a client since 2021
Manager Mina, do better how you treat concerned customers.
Your broth spoiled quick and that is a fact. We weren't expecting perfection, but at least the decency to replace the bad broth. I have been a loyal dedicated customer since 2021 and have suggested your establishment to curious potential customers.
Fix that attitude of yours and do better to treat clients with kindness. My husband did his best to be respectful, kind, and communicative, and always left a 30% tip because he trusted your establishment. Treated like a dog is not your best look. It's a drive for us, but we'll stick to the phô place in whittier, Artesia or Cerritos we used to frequent a lot. Their quality never was bad, just their distance was bad.
Atmosphere: 1
Food: 1
Service: 1
The best pho I ever had! Their oxtail is so tender as well
I got the chicken thigh Phó and my love got a brisket Phó. It was amazing , the flavor was exquisite and the service was top tier . Would recommend 🔥
Atmosphere: 5
Food: 5
Service: 5
Awesome food!
Atmosphere: 5
Food: 5
Service: 5
Was greeted immediately after entering by friendly staff. The food was prepared what felt like immediately and it came out hot!
We ordered the brisket pho and the veggie one.
Bothe were delicious!
I also reckoned the garlic cheese fries!!!
Atmosphere: 4
Food: 5
Service: 5
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