Order online at 8 didn't get until 10 because that's holidays hours they should not let the website take order if they aren't open yet.
Atmosphere: 1
Food: 1
Service: 1
Michael Santos
Lady Employee at 9:30 am today is not friendly at all. Bad customer service. I don’t recommend to go here
Atmosphere: 1
Food: 1
Service: 1
Ezequiel Lara
I just went to this subway and the workers was rude as heck. She kept doing faces to me while making my sandwich and made me unwelcome
Atmosphere: 1
Food: 1
Service: 1
andy sar
Angel, the Subway employee, failed to greet and acknowledge patrons walking in and making line for a sandwich. It took 20 minutes to be helped as the first in line. Ángeles decided to focus on online orders despite having a line of patrons waiting to be helped. Management should be embarrassed to operate with a single employee, #subway corporate should look into how this location is damaging their brands image. This is by far one of the worst subways I’ve ever visited, worse than those in E Chicago, not even exaggerating.
Atmosphere: 1
Food: 3
Service: 1
Lupe
The one female employee who made the sandwiches at 06:46 pm paid no attention to what I wanted. She constantly made mistakes and I told her about it. Rushed my mom and me with what we wanted in the sandwiches. She didn't even have the common sense to ask if we wanted her to remove what we didn't want in the sandwiches. The cheese wasn't even melted. When I checked it at home. The employee didn't even know which sandwich was which. Didn't even mark the sandwiches. Regretted not saying anything to the employee or leaving the Subway. I just didn't want to make a scene in front of my mom. But seriously, if you don't have the patience to listen to the customer, don't even work in customer service. I may not have said anything, but the next person will. Worst customer service I have ever gotten.
Atmosphere: 1
Food: 1
Service: 1
Jay : Jay :
No broccoli and cheese soup 😞🍲
Atmosphere: 5
Food: 1
Service: 5
adam mc
The lady working there was very rude, seems like she was upset just because I didn't speak Spanish, she was very nice to the other people who did speak
Service: 1
Javier Rubio
Every time I come here for my lunch break I get nothing but the worst customer service ! Their attitude it’s just crazy ! A few times their card machine “doesn’t work” or “it’s closed” when the door is completely open.
It seems like they just don’t want to assist anyone.
Cynthia Flores
Thanks Bianca
Online order, easy pickup, super friendly, ordered a few sandwiches- all were correct! This location is good.
Atmosphere: 5
Food: 5
Service: 5
Edith Ochoa
I placed an online order today at 1:24 PM for pickup at 1:40 PM. To my surprise, there was only one staff member on duty, and there were about six people in line. I was pressed for time since my lunch break is only 30 minutes. I urge you to have more staff available during peak lunch hours to better accommodate customers. It’s now ten minutes past my pickup time, and I still haven’t received my sandwiches. This is quite frustrating. What’s the point of ordering online if it’s still going to take an additional 15 minutes to receive my order! To make matters worse, when I opened my sandwiches, I discovered they were all cold cuts instead of ham, and the bread was supposed to be whole wheat. There's nothing more frustrating than receiving the wrong order, especially when you're already facing delays during your lunch break. Management DO BETTER!
The Subway South Gate branch offers quick service and fresh ingredients, making it a great spot for a fast and satisfying meal. The staff is efficient, ensuring that orders are prepared promptly without compromising quality. The ingredients taste fresh and well-prepared, adding to the overall positive experience. A reliable choice for a quick bite!
Atmosphere: 3
Food: 5
Service: 5
Yesenia Rodriguez
Whatever young lady was there on 12/13/24 around 2:10pm has the worst customer service ever. Didn't acknowledge that I was waiting on a Mobile Order. Gave me & 3 other customers attitude. She made the sandwiches horrible!! I think she purposely made my sandwich wrong, everything i wanted was listed on the receipt and I saw her looking at it or IDK what's her problem. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Joel Torres
If I could give 0 stars, I would. I came to have lunch with my husband, and the experience was terrible. I ordered a sandwich, but the employee, Nicole, couldn’t communicate effectively in English. I asked for a footlong, but she made me a 6-inch sandwich instead. When I pointed this out, she gave me attitude. She also used the wrong cheese. When adding the veggies, she piled them on so much that the sandwich broke, making it impossible to enjoy. My husband decided not to order at all after seeing this. Please hire staff who can communicate clearly, take orders correctly, and treat customers with respect. This was a horrible experience.
Emil Shekhter
No where to wash your hands. No washrooms!!! How is that allowed??
Atmosphere: 1
Food: 5
Service: 5
Moises Yuh
Service was awesome a worker named Angel Aleman served me he had great attitude you should give him a raise for his excellent service
Order online at 8 didn't get until 10 because that's holidays hours they should not let the website take order if they aren't open yet.
Atmosphere: 1
Food: 1
Service: 1
Lady Employee at 9:30 am today is not friendly at all. Bad customer service. I don’t recommend to go here
Atmosphere: 1
Food: 1
Service: 1
I just went to this subway and the workers was rude as heck. She kept doing faces to me while making my sandwich and made me unwelcome
Atmosphere: 1
Food: 1
Service: 1
Angel, the Subway employee, failed to greet and acknowledge patrons walking in and making line for a sandwich. It took 20 minutes to be helped as the first in line. Ángeles decided to focus on online orders despite having a line of patrons waiting to be helped. Management should be embarrassed to operate with a single employee, #subway corporate should look into how this location is damaging their brands image. This is by far one of the worst subways I’ve ever visited, worse than those in E Chicago, not even exaggerating.
Atmosphere: 1
Food: 3
Service: 1
The one female employee who made the sandwiches at 06:46 pm paid no attention to what I wanted. She constantly made mistakes and I told her about it. Rushed my mom and me with what we wanted in the sandwiches. She didn't even have the common sense to ask if we wanted her to remove what we didn't want in the sandwiches. The cheese wasn't even melted. When I checked it at home. The employee didn't even know which sandwich was which. Didn't even mark the sandwiches. Regretted not saying anything to the employee or leaving the Subway. I just didn't want to make a scene in front of my mom. But seriously, if you don't have the patience to listen to the customer, don't even work in customer service. I may not have said anything, but the next person will.
Worst customer service I have ever gotten.
Atmosphere: 1
Food: 1
Service: 1
No broccoli and cheese soup 😞🍲
Atmosphere: 5
Food: 1
Service: 5
The lady working there was very rude, seems like she was upset just because I didn't speak Spanish, she was very nice to the other people who did speak
Service: 1
Every time I come here for my lunch break I get nothing but the worst customer service !
Their attitude it’s just crazy !
A few times their card machine “doesn’t work” or “it’s closed” when the door is completely open.
It seems like they just don’t want to assist anyone.
Thanks Bianca
Online order, easy pickup, super friendly, ordered a few sandwiches- all were correct! This location is good.
Atmosphere: 5
Food: 5
Service: 5
I placed an online order today at 1:24 PM for pickup at 1:40 PM. To my surprise, there was only one staff member on duty, and there were about six people in line. I was pressed for time since my lunch break is only 30 minutes. I urge you to have more staff available during peak lunch hours to better accommodate customers. It’s now ten minutes past my pickup time, and I still haven’t received my sandwiches. This is quite frustrating. What’s the point of ordering online if it’s still going to take an additional 15 minutes to receive my order! To make matters worse, when I opened my sandwiches, I discovered they were all cold cuts instead of ham, and the bread was supposed to be whole wheat. There's nothing more frustrating than receiving the wrong order, especially when you're already facing delays during your lunch break. Management DO BETTER!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Subway South Gate branch offers quick service and fresh ingredients, making it a great spot for a fast and satisfying meal. The staff is efficient, ensuring that orders are prepared promptly without compromising quality. The ingredients taste fresh and well-prepared, adding to the overall positive experience. A reliable choice for a quick bite!
Atmosphere: 3
Food: 5
Service: 5
Whatever young lady was there on 12/13/24 around 2:10pm has the worst customer service ever. Didn't acknowledge that I was waiting on a Mobile Order. Gave me & 3 other customers attitude. She made the sandwiches horrible!! I think she purposely made my sandwich wrong, everything i wanted was listed on the receipt and I saw her looking at it or IDK what's her problem. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars, I would. I came to have lunch with my husband, and the experience was terrible. I ordered a sandwich, but the employee, Nicole, couldn’t communicate effectively in English. I asked for a footlong, but she made me a 6-inch sandwich instead. When I pointed this out, she gave me attitude. She also used the wrong cheese. When adding the veggies, she piled them on so much that the sandwich broke, making it impossible to enjoy. My husband decided not to order at all after seeing this. Please hire staff who can communicate clearly, take orders correctly, and treat customers with respect. This was a horrible experience.
No where to wash your hands. No washrooms!!! How is that allowed??
Atmosphere: 1
Food: 5
Service: 5
Service was awesome a worker named Angel Aleman served me he had great attitude you should give him a raise for his excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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