Winchell's Donut House

i don’t know if the person working was having a bad day but she had gave me attitude since i walked in i asked about the menu she looked at me rudely. after i ordered she gave me the wrong donuts and when i asked to replaced them she got mad. i wouldn’t recommend coming here

Atmosphere: 1

Food: 1

Service: 1

This place customer service is horrible . Starting off with older lady her name is Lucy she is really rude she asked me what was I going to order I told her then she started yelling out what kind of bagel she was like you gotta tell me what kind of bagel first before ordering I was so confused because she clearly asked what was I going to order before even asking which bagel made no sense . After that she was just being so rude and raising her voice for no reason . They had me waiting a long time just to ge try bagel I feel like she did it on purpose . I noticed she was being so polite to men and greeting them unlike with me being so rude and didn’t even have manners if I would because of her crappy service I’ll give it no stars .

Atmosphere: 1

Food: 1

Service: 1

Very friendly, in customer service they are the best.

Atmosphere: 5

Food: 5

Service: 5

Everything excellent thank you

Atmosphere: 5

Food: 5

Service: 5

Great coffee,love the pastrami bagel sandwich

Kid-friendliness: Chocolate milk and doughnuts enough said

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Pastrami, Bagel

Exelente place for coffee ☕️ and sandwiches

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado, Bagel

Rich everything

Atmosphere: 5

Food: 5

Service: 5

I love the bagels here when I’m in town. The food is great, but the service could be better. A little more friendly and attentive to detail.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Bagel

Excellent service provide by Ms. Norma, everything clean.

Atmosphere: 5

Food: 5

Service: 5

Appalling Experience at Winchell's South Gate

I stopped by the Winchell's in South Gate recently to pick up some donuts, and I was absolutely astounded by the behavior I witnessed. A bunch of leery old men were loitering in the store, singing loudly and obnoxiously. This is supposed to be a place where families can come to enjoy a treat, not a hangout for disruptive individuals.

Additionally, these old men kept staring at me inappropriately, which was extremely uncomfortable and disturbing. Their behavior was not only a nuisance but completely inappropriate for a public space. It's baffling that the staff did nothing to address this issue. The entire experience was incredibly off-putting, and I felt uncomfortable and unwelcome.

Winchell's management needs to step up and ensure a safe and pleasant environment for all customers. Until then, I won't be returning, and I advise others to avoid this location if you want to enjoy your donuts in peace.

Atmosphere: 1

Food: 3

Service: 1

Place is always full of people hanging out there. I just go in and out so it doesn’t matter to me. The customer service does suck the girl is always giving attitude and looks like she doesn’t want to be there. She’s always rushing you

Atmosphere: 3

Food: 4

Service: 2

The cashiers name was Keylee Perez she was super friendly and always smiling. She was helping out another customer but was sure to let me know she would be right with me. Its too bad they dont have a tipping system as you pay like they do at other big coffee shops as I believe good cashiers that do their job with a beautiful attitude should be rewarded.
I hope Winchells takes care of their great employees by compensating them with decent living wages so they can continue to give us great service and stay motivated with a pay increase for providing friendly service. Thank you Keylee Perez for being very sweet while doing your job.

Food: 5

Service: 5

Thank you Kaylee for your kind attention, always so nice!!!!

Atmosphere: 5

Food: 5

Service: 5

To make matters worse, two women were in front, one at the checkout counter, the one who was the biggest in the store, had a bad face and the other was a chubby little girl. I asked her which one would be better and she didn't answer, she just frowned and looked from one side to the other as if ignoring me and this It's been a month... year 2024, I hope they flirt with the honors

I don't like this place, the coffee tastes like water and they don't serve very well. Abia, a lady who served me had a bad temper. The truth is, I don't like it and the place is very dirty ??

Atmosphere: 1

Food: 1

Service: 1