Chipotle Mexican Grill
901 Fair Oaks Ave, South Pasadena
(626) 517-2888
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901 Fair Oaks Ave, South Pasadena
(626) 517-2888
Went with a friend to church in Passdena. And decided on lunch as soon as I found out he had never been to Chipotle ever.. not once. So I insisted (as everyone should do in this situation) on Chipotle... and it was what I have to come expect even though I'd never been to this location ots one of the few giant chains that I actually trust in them having consistent service and quality no what location.
Atmosphere: 5
Food: 5
Service: 5
They barely gave me any portions. How did finish in under 10 minutes? Also i asked for white rice and they gave me brown
Atmosphere: 4
Food: 5
Service: 2
Always love Chipotle
Atmosphere: 5
Food: 5
Service: 5
Great location and nice team.There is Students favorite restaurant. Students make busy.I recommended only order for saving your time.
Atmosphere: 5
Food: 5
Service: 5
To be transparent, the reviews could scare one away. However, I am glad that I still chose to try it out. When I walked in, I was greeted and the girls in the front took good care of me. I had no issues, my bowl was made nice and service was spectacular. Everything tasted fresh. The location was clean and I would go back.
Atmosphere: 5
Food: 5
Service: 5
This chipotle was pretty disappointing. The food whisky taste fresh. All the tables were dirty, the ice wasn’t stocked in the soda fountain. The floors were sticky. We mobile ordered so i can’t say much for the service…
I’m never coming to this chipotle again …
Atmosphere: 2
Food: 2
Service: 2
The severs are very unprofessional and seem as they feel like they are doing you a favor. Service is way below standards.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chips, Kid's Quesadilla
Line was atleast 20 minutes long and I clearly said just cheese and sour cream on a bowl, I then go to pay and come home and see lettuce on the bowl. When did I EVER say lettuce? Where did this worker even get the word lettuce from?
Atmosphere: 4
Food: 5
Service: 1
Really fast and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Although it appears I had better service than other reviewers, it's the food I want. Still poking around my burrito to find the meat. I know it's there. Maybe all the rice and beans absorbed it. Disappointing.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
Diego took my order and he had no enthusiasm whatsoever. He never looked me in the eyes and I asked him a question with a pretty loud voice and he didn’t respond. He felt like a robot.
Atmosphere: 2
Food: 3
Service: 1
Just a great value on delicious Mexican fare. The salsas are great. The meat dishes are always different, seasonal and well cooked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Side of Guacamole
I went to this location for the first time and I have a great customer service from this employee named Diego who was very chill and helpful. He explained the menu for me so I have a better understanding as a first time customer here. I will definitely come back to this location.
Atmosphere: 5
Food: 5
Service: 5
This Chipotle has the worst service and inconsistent food portions. We had to eat here today because we were in a rush to make an appointment, but the experience was frustrating. There was only one employee taking orders and handling payments, while they constantly ran out of food items and had to wait for refills.
To make matters worse, the person grilling the meat wiped his nose on his sleeve. A long line of customers was waiting to order, yet no one from the back stepped in to help the lone employee at the counter—who was clearly new.
On a previous visit, we encountered the same issue: a long line and only one person working the front. That time, we left and went to the Alhambra location, where the service was much better, with multiple employees on the line and a friendly attitude.
Whoever is managing the South Pasadena store needs to implement a better system.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Burrito Bowl
Andres is always so friendly. I came in with a group order this time and he was efficient and accommodating. At different points in the order they were almost out of two ingredients but he went in the back to check BOTH times. It was just him in the line but he was in control of the chaos. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
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