I ordered wing and breast, broccoli with mac n cheese and soft corn tortillas and got mashed potatoes, and corn which I can’t eat and chips. I’m on my Lunch break and don’t have time to return to fix my order. Thanks smh
Atmosphere: 1
Food: 1
Service: 1
S M
Using coupons is a chore, now you can only use one coupon per transaction...ridiculous
Atmosphere: 3
Food: 5
Service: 3
Elizabeth Moreno
Using coupons is a chore, now you can only use one coupon per transaction...ridiculous
Ben Kaviani
Kind of rude staff. The guy "yes Boss", "Boss" but in reality you better talk Spanish so they understand what you order. Make sure you check the receipt to see if there B.S. charges or add-on. This branch needs a redesign and staff change to be suited for Pasadena!
Atmosphere: 1
Food: 2
Service: 1
Chris Hartman
This particular Pollo Loco location appears to be one of the most poorly run of the local outlets. I’ve gone there several times to get there four piece meal and the chicken that I have received has always been overcooked and dry, and no matter what time of day I show up they are always out of Coke Zero. It appears that that store needs a new manager. The other locations that are close by are much better.
Marcial Razo
Very disappointed from this place.... I will never come back.. the reason is I told the lady to give me fresh chicken juicy and I think she understood to give me dry and overcook chicken Very bad!!!!!!!
Atmosphere: 2
Food: 1
Service: 2
Dario Maldonado
The chicken was dry, and the service was terrible. They don't even bother to ask you if you need anything! Almost all pollo locos are the same. They don't have quality product and the service is awful!
Atmosphere: 2
Food: 2
Service: 2
Nichole Benton
Had to wait long for a small order. Only one employee working cashier , order taking, pack up orders, add salsas and condiments alone. One cook only. Need more help. Took ,30 min for a chicken salad.
Atmosphere: 3
Food: 3
Service: 2
Brian Walker
Had a tostada double chicken salad absolutely delicious.
The best Pollo Loco around!
I ordered wing and breast, broccoli with mac n cheese and soft corn tortillas and got mashed potatoes, and corn which I can’t eat and chips. I’m on my Lunch break and don’t have time to return to fix my order. Thanks smh
Atmosphere: 1
Food: 1
Service: 1
Using coupons is a chore, now you can only use one coupon per transaction...ridiculous
Atmosphere: 3
Food: 5
Service: 3
Using coupons is a chore, now you can only use one coupon per transaction...ridiculous
Kind of rude staff. The guy "yes Boss", "Boss" but in reality you better talk Spanish so they understand what you order. Make sure you check the receipt to see if there B.S. charges or add-on.
This branch needs a redesign and staff change to be suited for Pasadena!
Atmosphere: 1
Food: 2
Service: 1
This particular Pollo Loco location appears to be one of the most poorly run of the local outlets. I’ve gone there several times to get there four piece meal and the chicken that I have received has always been overcooked and dry, and no matter what time of day I show up they are always out of Coke Zero. It appears that that store needs a new manager. The other locations that are close by are much better.
Very disappointed from this place.... I will never come back.. the reason is I told the lady to give me fresh chicken juicy and I think she understood to give me dry and overcook chicken Very bad!!!!!!!
Atmosphere: 2
Food: 1
Service: 2
The chicken was dry, and the service was terrible. They don't even bother to ask you if you need anything! Almost all pollo locos are the same. They don't have quality product and the service is awful!
Atmosphere: 2
Food: 2
Service: 2
Had to wait long for a small order. Only one employee working cashier , order taking, pack up orders, add salsas and condiments alone. One cook only. Need more help. Took ,30 min for a chicken salad.
Atmosphere: 3
Food: 3
Service: 2
Had a tostada double chicken salad absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service and they always offer coupons for reasonable prices and food is always
Atmosphere: 5
Food: 5
Service: 5
DISCUSTING dirty no chickenNever going
Atmosphere: 1
Food: 1
Service: 1
The chicken is way too
Atmosphere: 2
Food: 3
Service: 2
Management customer service trash I keep saying it I don't mind cuz it's the truth Fair oaks and Mission trash
Fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Churros, Two Piece Combo
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