Pizza Hut

its taxing and small, I ordered pan crust but they gave me regular, they forgot my breadsticks. im still over my head that I paid $34 for mid, I ordered the barbecue chicken and them mofos added ham to do like bro cmon

The cashier was super efficient, he knew every ingredient and when I asked for extra cheese, He did not hold back. He told me the specials also, and I also got lemon pepper boneless chicken wings. They hit the spot!

Let me start by saying this is one of the most beautiful pizzas that I had ever seen and I appreciate the chef that made it.

What I didn’t appreciate is that after being offered $40 credit and only using $29 and some change of that $40 credit, the manager on duty refused to apply the remaining $9 and change towards the price of my new order, and my following order happened only a maximum of one month later.

This manager felt that it was right and had the audacity to say to me, a red flag returning customer that has been there over and over and over, that maybe the system updated since it updates every three months, even though I corrected him on the timeframe of my last purchase and credit.

He then says to me maybe they took the credit away since I didn’t use the entire $40 at one time, etc. with a face that said; “I don’t give a damn what you’re asking for you’re not getting it.”

I recognized that face, and I said that I don’t care, I’ll just pay full price just like I told the guy who answered the phone when I called to place my order, i.e. I will pay no matter what but please speak to your manager about my remaining credit.

I even asked him if he remembered talking to me about it on the phone because he’s the manager correct and he said yes he is the manager, but he doesn’t remember and that maybe it was a long time ago which it was not and I told him so…

That had to be one of the most uncomfortable and unnecessary conversations I’ve had in a long time nine freaking dollars and a offer that your company and your location made to me for not preparing my food as ordered in the first place.

Additionally, the manager was speaking in such a low volume that I had to ask him to speak up, because I couldn’t hear a word that he was saying.

Let me ask… TO whoever reads this a question, if you complain about a restaurant, the food, and they offer you a refund or credit and then take it away, then you go back, don’t you think that something’s gonna happen to your food the next time if that person is there?

The worst part is, they offered me the credit and then this manager was all upset about it evidently, or having a bad day maybe, but don’t take that crap out on me.

In my original feedback that I submitted, I did it through the website because my pizza was undercooked.

I have been told several times at the restaurant that they didn’t see on the ticket that I asked for WELL DONE, because I had so many toppings on there, and it wasn’t showing at the bottom of the screen.

That was not the first time that I heard that from the store, and even asked, should they do some kind of system correction so that all the ingredients can be seen on this screen or ticket, but I was told no that’s OK.

I like this store compared to the one other Pizza Hut that I went to, so this whole thing stinks to high heaven, and I hate it.

When I actually checked my pizza before leaving and it doesn’t look right I asked them was it cooked well done and each time I’ve asked they say no it wasn’t but we’ll run it through again we forgot or something to that effect.

Should I not get what I ordered and how?
Should I not get what I pay for?
Should I have to feel bad about receiving a credit that was offered me?
Should I have to worry about somebody doing something to my freaking food?
I DO!!! And It’s BS and unprofessional..

Isbell, who was closing, was wonderful even though I was the last order for the night and I was a carry out.

The staff that preparing the order is using bare hands with the ingridients which is very unsanitized

This is the worst store I have ever ordered from. I placed my order online. To start it took over an hour to get delivered. Next I received my order and the fries were completely soggy, it didn't even look like they were cooked. There was seasoning just thrown on top of them and nothing was tossed. The worst part was my bread sticks, they were BURNT!!! I'M TALKING STRAIGHT BLACK!!!
I called the store immediately to talk to someone. The first thing they said was we've been having a problem with our oven. So knowing that you have a problem with your oven, you proceed to send BURNT food out anyways with no care at all. I wanted a refund right away.
My kids took one look at the food and just kept asking why does it look like that. The manager himself said he wouldn't even order from that place.
They are in multiple health code violations and judging by everyone else's bad reviews this place for sure needs to be shut down. NO PART OF MY PROBLEM WAS RESOLVED. DO NOT ORDER FROM THIS PLACE

I always get my hot fresh pizza here. Cooked perfectly! Nice service by the staff and I love the retro Pizza Hut decor. I use to work in the Pizza Hut restaurants in Iowa the brick walls and lights nice touch.

Love it

Worst service ive experienced at any pizza hut ! Ordered online , said it was ready and i end up having to wait almost 30 minutes! Then on top of that, once i recieved my order it was incomplete! Still had to go back and waitsome more!

Service: 1

The people here are always helpful and right on time I usually go in to pick up, but I have had them delivery and they are always withing expected time frame and the pizza and other foods always come out perfect.

Food: 5

Service: 5

All good, they don't give Chile Chile pepper and parmesan cheese

Atmosphere: 5

Food: 4

Service: 4

Great service and amazing people

Atmosphere: 5

Food: 5

Service: 5

$50 for a pizza and they can't provide any ranch for the 12 wings I got. Horrible. Horrible. Horrible service. Last time we get Pizza thrash

Atmosphere: 1

Food: 1

Service: 1

great kind service ? great pizza as well would definitely come back ?

Atmosphere: 5

Food: 5

Service: 5

Everything I ordered esp the hot honey pizza tasted great. My pizza was shaped a little odd which seemed suspicious because of things I've seen on the internet. Shape seemed to give me slightly less pizza than if it was the perfect circle pizzas normally appear

Food: 4

Service: 5