Starbucks

543 Sweetwater Rd, Spring Valley
(619) 461-5700

Recent Reviews

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eva renteria

Always perfect Bianca Gisselle thankyou

Atmosphere: 5

Food: 5

Service: 5

Jessica Adams

The service at this location is ABYSMAL. The two girls who work there most frequently clearly do not give a rip about their jobs or customers, they are slow and inattentive. One of them is named Gisele, I forget the other's name but she's there almost daily as well.

On multiple occasions I have stood there for over twenty minutes waiting for a single drink because these girls just chit chat with each other, mosey around the stall at a snail's pace to do everything except make the drinks that have been ordered, and just generally have zero sense of urgency. At one point I ordered the summer berry lemonade boba drink and Gisele gave me the wrong type of lid and straw for it, then gave me attitude when I asked her to switch them out for the right ones. The stall never has more than one or two customers at a time so there is really no excuse for this, they're just terrible at their work and clearly lazy.

Today I stood at the counter for ten minutes while Gisele didn't so much as acknowledge I was there, let alone take my order. She moseyed around heating up the single sandwich the lady before me ordered, left the drink she ordered sitting there half made while she took a full five minutes to refill her ice bucket, then VERY SLOWLY began to finish making the drink... All while I stood there just waiting to even be acknowledged.

I ultimately ended up just leaving and going to the full sized Starbucks down the road, and frankly I doubt she even noticed I had left.

Either these people need to be retrained on their jobs or they need to be let go and have people who actually care hired to replace them.

Atmosphere: 2

Food: 3

Service: 1

chulasweetchica

Mela working the register doesn’t know basic math, holiday coffees say 50% off she argues it’s the cups but sign on basket says HOLIDAY COFFEE
She then says I’m lucky she doesn’t care so proceeds to add the discount. She took .50 cents off, I’m like that’s not 50% off. Damn Starbucks try to hire some educated workers
This girl was laughing all crazy and really rude.
Can’t believe basic math was that hard for her.

Atmosphere: 1

Food: 1

Service: 1

Okay

Taste like water and ice. No coffee taste . Little bites of chocolate I all I get. No flavor

Atmosphere: 3

Food: 1

Service: 2

Samantha Nunez

They take absolutely forever! i was stuck in the line for literally almost 20 min the Starbucks by the McDonald’s so much faster

Melissa Welter

This is my favorite Starbucks. The ladies that work here are awesome. Recently however I orderd my regular..the Oatmilk tasted bad. I called, they replaced it. A week later. The same thing. I called, they replaced..the replacement was also sour. This is not happening at any other location and it concerns me. Please check your fridges or the dates on your products. Something is not right.

Chad and Matt Wolf

The employees here are awesome. Very quick service every time! The roomie and I stop here every morning for a frappe and a bagel, lol.

Atmosphere: 5

Food: 4

Service: 5

Melissa Stephenson-welter

This is my favorite Starbucks. The ladies that work here are awesome. Recently however I orderd my regular..the Oatmilk tasted bad. I called, they replaced it. A week later. The same thing. I called, they replaced..the replacement was also sour. This is not happening at any other location and it concerns me. Please check your fridges or the dates on your products. Something is not right.

C. Jaxx W

The employees here are awesome. Very quick service every time! The roomie and I stop here every morning for a frappe and a bagel, lol.

Atmosphere: 5

Food: 4

Service: 5

Chad Wolf

The employees here are awesome. Very quick service every time! The roomie and I stop here every morning for a frappe and a bagel, lol.

Atmosphere: 5

Food: 4

Service: 5

Sam

They take absolutely forever! i was stuck in the line for literally almost 20 min the Starbucks by the McDonald’s so much faster

Jennifer Goddard-Crain

Love love love my

Atmosphere: 5

Food: 5

Service: 5

Rosa Castro Gomez

They make you wait a long time, there was only one person waiting a long time to serve.

Atmosphere: 5

KidzRRelevant2

Well trained staff!

Parking: Area parking is on and around Starbucks. Getting robbed is not a eorry!

Kid-friendliness: Starbucks has something for everyone...

Wheelchair accessibility: Wide enough doors and slanted pavement wheelchair access perfect for those who need to make use of it

Atmosphere: 5

Food: 5

Service: 5

Thomas Lindsey

Good place to ? ?

Atmosphere: 4

Food: 4

Service: 4

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