Yoshinoya Spring Valley

Be sure to always check your food the worker Cynthia A barely speaks English and always gets my order wrong this is the 3rd time and when I go back with my receipt and everything they tell me that I’m not allowed to switch out food it’s not their policy and I tell them that’s not what I ordered you did it wrong? They said no that that’s not true. They basically fight against it I can’t eat anything spicy and they gave me habanero chicken smh waste of money Cynthia A needs to be fired already

Atmosphere: 2

Food: 4

Service: 1

The service here is consistently horrible. Everytime I eat here my order is wrong, something is missing, or I'm spoken to like I'm annoying the staff. Its sad because I like the food. Nothing like inn and out or chik-fil-a where you're treated kindly.

Atmosphere: 1

Food: 5

Service: 1

Crying size of portion, I ordered three large beef bowls, beef only covers 1/3 of rice, missing one serving of shrimp, not recommended.

Atmosphere: 3

Food: 1

Service: 3

They need more help they're understaffed always

Atmosphere: 3

Food: 4

Service: 2

First time ordering online through the app and it’s my first time going to this location. They gave my order quickly through the drive through but when I got home I opened the container I realized they gave me a wrong order (I ordered a large gyudon beef, no veggies) and they even skimped out on the beef. Terrible first impression of both the app and the restaurant. Would not try again.

Atmosphere: 3

Food: 2

Service: 1

AWESOME XL PLATES

Atmosphere: 5

Food: 5

Service: 5

My family and I love Yoshinoya. It used to have really good customer service, but lately we felt like it kind of went down hill. Our orders are sometimes always messed up. but overall it is still a good place to eat and for decent price .

Atmosphere: 2

Food: 3

Service: 2

Instead of arguing with each other about who’s wrong in the kitchen maybe make our food first before arguing

Atmosphere: 3

Food: 5

Service: 2

We really wanted to like this place since it’s close to our home, we even gave it multiple attempts but each time we left dissatisfied. They’ve gotten our order wrong almost every time, the food is mediocre at best and they’re constantly out of menu items when we go. The staff seem miserable and generally confused and when we came back once to return/exchange our order, because they gave us the completely wrong one, they attempted to argue with us until we showed them the receipt proving it was not even close.
I don’t know if every Yoshinoya is bad, but I would definitely recommend avoiding this specific location.

Atmosphere: 1

Food: 2

Service: 1

This is not the first time I’ve been to this drive-through multiple times I’ve had issues with communicating with them. I pre-order my mail and they sold it to someone else. Then when I went through the drive-through, they said I have no drinks even after I showed the lady the order I made and she’s said no you have no drinks, but I already paid for it. I am sorry, but that’s poor customer service.

Really good beef love there clam chowder

Atmosphere: 4

Food: 4

Service: 4

I didn't like the food at all. Terrible I'm sorry but no.

Atmosphere: 3

Food: 1

Service: 4

This was my first time trying Yoshinoya. The lady at the drive thru was rude. I waited 11 mins in the drive thru line after my order was taken. Same lady at the window had no manners. No please, no thank you, nothing and my order was wrong.
Even though my order was wrong, I still ate it and it was pretty good. I probably wont be back though.

Atmosphere: 1

Food: 3

Service: 1

Good food. Terrible customer service.

Atmosphere: 1

Food: 4

Service: 1

I just ordered a bowl from Yoshinoya and upgraded to the teriyaki ribeye, but I’m honestly disappointed. For the extra cost, I expected a decent portion of ribeye, but the bowl was mostly rice with barely any meat. The vegetables had okay flavor but were pretty bland overall. My side of shrimp tempura tasted like it had been sitting for 30 minutes to an hour, definitely not fresh. I also asked for light ice in my drink and got no ice at all. For what I paid, I expected much better. Unfortunately, this didn’t feel worth the price at all.

Atmosphere: 2

Food: 1

Service: 1