Food was amazing, manager and the nice young woman who took the order was very pleasant. Place was clean and I enjoyed my meal today. Grandkids enjoyed his strawberry shake !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Vincent Muffoletto
Carls Jr off of Lyons Ave in Santa Clarita at about 9pm on Tuesday 11/19/3024. The server kept me waiting for 8 min before I was able to place my order. I expected it to be very busy based on how long it took to place my order, but when I pulled to the window, there wasn’t a single person on the restaurant and no other cars waiting in line. The server came to the window yawning and kept touching her face and rubbing her eyes. I found it very disgusting to think that she would also be touching my food with her unsanitary hands. She never gave me my total and was very rude when handing me my food. She even became angry and annoyed when I asked for BBQ sauce, and rolled her eyes as she put it in my bag. It seemed as though I was bothering her by placing an order and for making her put my bag together. This was overall a horrible experience, and I will not be returning to this location again.
Atmosphere: 1
Food: 3
Service: 1
Veronica Alvarez-Campos
The Santa Fe chicken hamburger 🍔 is the best!
Food: 5
Peter Long
Gotta love Carl's Jr. excellent food, great service, clean however, why no Strawberry Cheesecake for dessert at this franchise?
Atmosphere: 5
Food: 4
Service: 5
Louis Cox
The worst Carl’s Jr service ever. Order givin to drive through customer. Made order again and got order wrong. So they had to make my order a 3rd time. It’s was busy with 3 employees. Go figure!
Food: 1
jerry walden
CYNTHIA WAS AMAZING! Food was spectacular
Atmosphere: 5
Food: 5
Service: 5
MJ Brewer
Could have been a medical emergency that the cook used the incorrect meat and when asked, blatantly lied to manager, sending the food on its way.
My health doesn’t allow me red meat, unfortunately. (There are a lot of delicious steak houses I’d eat at.) So when I went out on a limb, trying the Ghostburger at Carl’s Junior, I asked for the Impossible Burger at the drive-thru. I did order regular hamburger for my dog, so she wouldn’t feel left out.
Jamie was the initial cashier and so sweet. The manager was also accommodating, even going as far to double-check with the lying cook to ensure it was the Impossible Burger. The cook should be fired. Not because of an honest mistake that may have been made, but because they lied about it after.
I can’t say that it hospitalized me, because I have a very high tolerance for pain—thank the gods. But about an hour after, my entire body began stiffening up. Throughout the night the pain increased, and today, hours later, I’m still struggling to move.
For reference: Order 365101
Not only will I avoid this careless cook’s restaurant, but I may avoid restaurants that promise substitutes. That would be smarter.
Food: 1
Service: 2
Emilio Martinez
Really clean restaurant, very friendly staff and surprisingly quick service
Trav Wofford
Visited here the place was clean and the employees were very nice
Atmosphere: 4
Food: 5
Service: 5
Robert Hirschbein
This location has a manager named Jamie who is fantastic. She was so kind and helpful. She had such an incredibly pleasant demeanor, which really makes for a positive experience. I really appreciated her. I want to mention that the district manager Stephan Goldberg is fantastic as well. He rectified a situation for me in the nicest way possible and he was a pleasure to deal with. Thank you!
I visited this location on 9/1/2024 at around 9am. Very friendly and attentive staff, and the entire restaurant was impeccably clean.
Atmosphere: 5
Food: 4
Service: 5
Angela carras
Parking: Food was great The shake was so delicious. I love cars and shakes the fries and zucchini was so fresh and hot. I love this location. Jamie was very nice and friendly
Kid-friendliness: Great service love this Carl’s Jr manager Jamie always friendly and helpful
Recommended dishes: Burger, Western Bacon Cheeseburger
pj berry
Service was great! Food was hot and drink was great.
Atmosphere: 5
Food: 5
Service: 5
San Diego Johnny Surf
Dude was cool and food was hot and tasted fresh
Atmosphere: 5
Food: 5
Service: 5
Gregory Scott Wall
My favorite day food option, if that is actually a thing.
Food was amazing, manager and the nice young woman who took the order was very pleasant. Place was clean and I enjoyed my meal today. Grandkids enjoyed his strawberry shake !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Carls Jr off of Lyons Ave in Santa Clarita at about 9pm on Tuesday 11/19/3024.
The server kept me waiting for 8 min before I was able to place my order. I expected it to be very busy based on how long it took to place my order, but when I pulled to the window, there wasn’t a single person on the restaurant and no other cars waiting in line. The server came to the window yawning and kept touching her face and rubbing her eyes. I found it very disgusting to think that she would also be touching my food with her unsanitary hands. She never gave me my total and was very rude when handing me my food. She even became angry and annoyed when I asked for BBQ sauce, and rolled her eyes as she put it in my bag. It seemed as though I was bothering her by placing an order and for making her put my bag together.
This was overall a horrible experience, and I will not be returning to this location again.
Atmosphere: 1
Food: 3
Service: 1
The Santa Fe chicken hamburger 🍔 is the best!
Food: 5
Gotta love Carl's Jr. excellent food, great service, clean however, why no Strawberry Cheesecake for dessert at this franchise?
Atmosphere: 5
Food: 4
Service: 5
The worst Carl’s Jr service ever. Order givin to drive through customer. Made order again and got order wrong. So they had to make my order a 3rd time. It’s was busy with 3 employees. Go figure!
Food: 1
CYNTHIA WAS AMAZING! Food was spectacular
Atmosphere: 5
Food: 5
Service: 5
Could have been a medical emergency that the cook used the incorrect meat and when asked, blatantly lied to manager, sending the food on its way.
My health doesn’t allow me red meat, unfortunately. (There are a lot of delicious steak houses I’d eat at.) So when I went out on a limb, trying the Ghostburger at Carl’s Junior, I asked for the Impossible Burger at the drive-thru. I did order regular hamburger for my dog, so she wouldn’t feel left out.
Jamie was the initial cashier and so sweet.
The manager was also accommodating, even going as far to double-check with the lying cook to ensure it was the Impossible Burger.
The cook should be fired. Not because of an honest mistake that may have been made, but because they lied about it after.
I can’t say that it hospitalized me, because I have a very high tolerance for pain—thank the gods. But about an hour after, my entire body began stiffening up. Throughout the night the pain increased, and today, hours later, I’m still struggling to move.
For reference: Order 365101
Not only will I avoid this careless cook’s restaurant, but I may avoid restaurants that promise substitutes. That would be smarter.
Food: 1
Service: 2
Really clean restaurant, very friendly staff and surprisingly quick service
Visited here the place was clean and the employees were very nice
Atmosphere: 4
Food: 5
Service: 5
This location has a manager named Jamie who is fantastic. She was so kind and helpful. She had such an incredibly pleasant demeanor, which really makes for a positive experience. I really appreciated her. I want to mention that the district manager Stephan Goldberg is fantastic as well. He rectified a situation for me in the nicest way possible and he was a pleasure to deal with. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I visited this location on 9/1/2024 at around 9am.
Very friendly and attentive staff, and the entire restaurant was impeccably clean.
Atmosphere: 5
Food: 4
Service: 5
Parking: Food was great The shake was so delicious. I love cars and shakes the fries and zucchini was so fresh and hot. I love this location. Jamie was very nice and friendly
Kid-friendliness: Great service love this Carl’s Jr manager Jamie always friendly and helpful
Recommended dishes: Burger, Western Bacon Cheeseburger
Service was great! Food was hot and drink was great.
Atmosphere: 5
Food: 5
Service: 5
Dude was cool and food was hot and tasted fresh
Atmosphere: 5
Food: 5
Service: 5
My favorite day food option, if that is actually a thing.
Atmosphere: 3
Food: 5
Service: 4
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