The staff has always been nice but I feel like their service got better and the quality of the donuts is fresher. The man running the drive thru this morning was very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Tosha Coats
People are so rude and the drinks tastes like cough medicine
Atmosphere: 1
Food: 1
Service: 1
Kelly Delmas
Worst experience ever. I will never go back. I had been told to come in Monday to get the Wicked merch, only to be told by the mngr that the employees got them all, cups and sleeves. Sounds a bit shady to me. The customer should come first. The employees should be able to buy them all just to turn around and sell them for profit. How greedy !!! I was very disappointed and like I said...I will never go back. If I could give ZERO stars, I would.
Atmosphere: 1
Food: 1
Service: 1
alexis miller
I would give less stars if I could, My mother was told to come into this Store the following Monday To get a cup she wanted to purchase by an employee. The man at the register then proceeded to tell her when she came back in that all the employees had bought the cups out and that there was none left then when she decided to speak to the manager, he called her some white lady and then proceeded to be rude and dismissive about the entire situation saying She was wasting his time this store will never get my business again
Atmosphere: 1
Food: 1
Service: 1
Wanda Burgos
The coffee pods were outdated my first visit and not replenished my second trip? Oh and my cake was stale ???
Atmosphere: 3
Food: 1
Service: 2
Wali Muhammad
Not as good as I remember from when I was a child.
Atmosphere: 5
Food: 4
Service: 5
Karla Santizo
The donuts are always good. Today we ordered two breakfast sandwiches and they tasted so burnt. We should have been cautious once they opened the drive through window you could smell the burnt bread. Definitely disappointed because it wasnt cheap!
Atmosphere: 1
Food: 1
Service: 1
Christina Verge
Not sure who the gentleman working this morning was but he deserves every good thing in the world! I wasn’t able to order the Rockstar Energy Punch on DoorDash, and it was all my sister wanted right after having her baby, I called and asked if I could order a different Dunkin energy and if he could make the one she was wanting, and he did it no problem! Such a kind thing for a stranger to make happen, thank you guys so much!
Bring back fresh made in store donuts. Stopped by for some donuts to see how it’s going with this franchise and I would say downhill. Literally threw away my donuts they were so disgusting.
Tag
DO NOT WALK IN DRIVE-THRU - even if your ordering for the whole basketball team!!!
Terrible Service – Ignored for Over 10-15 Minutes I had a very disappointing experience at this Dunkin' Donuts. After placing my order inside, I waited over 10-15 minutes while 5–6 cars (only the ones i counted after waiting 8mins) were served at the drive-thru. I was the only customer inside, yet completely ignored. To make things worse, the employee had the audacity to say “thank you” as if the delay was acceptable. I always check reviews before visiting, and I regret not taking the negative ones seriously this time. This location clearly prioritizes drive-thru customers and has zero regard for those who walk in.
M V
Today is the second time I ordered drinks via doordash. I ordered the large tropical guava refresher that had no flavor or sweetener as I requested on my order. Another time I ordered the iced chai latte and it tasted bland. These drinks are not cheap! I wish they would at least make the drinks flavorful or worth buying!
Sara Jani
My son and I were excited to go to Dunkin’ Donuts to eat. After arriving, I planned to use the restroom following an employee, but I was shocked to find it in a disgusting condition—there was human waste all over the toilet and even in the sink. I informed the employee, a young Indian male, and he casually acknowledged the mess, saying, “Yeah, it’s dirty.” When I asked if someone would be cleaning it, he surprisingly responded, “I can’t clean the restroom!” We immediately left the store.
The staff has always been nice but I feel like their service got better and the quality of the donuts is fresher. The man running the drive thru this morning was very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
People are so rude and the drinks tastes like cough medicine
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. I will never go back. I had been told to come in Monday to get the Wicked merch, only to be told by the mngr that the employees got them all, cups and sleeves. Sounds a bit shady to me. The customer should come first. The employees should be able to buy them all just to turn around and sell them for profit. How greedy !!! I was very disappointed and like I said...I will never go back. If I could give ZERO stars, I would.
Atmosphere: 1
Food: 1
Service: 1
I would give less stars if I could, My mother was told to come into this Store the following Monday To get a cup she wanted to purchase by an employee. The man at the register then proceeded to tell her when she came back in that all the employees had bought the cups out and that there was none left
then when she decided to speak to the manager, he called her some white lady and then proceeded to be rude and dismissive about the entire situation saying She was wasting his time this store will never get my business again
Atmosphere: 1
Food: 1
Service: 1
The coffee pods were outdated my first visit and not replenished my second trip? Oh and my cake was stale ???
Atmosphere: 3
Food: 1
Service: 2
Not as good as I remember from when I was a child.
Atmosphere: 5
Food: 4
Service: 5
The donuts are always good. Today we ordered two breakfast sandwiches and they tasted so burnt. We should have been cautious once they opened the drive through window you could smell the burnt bread. Definitely disappointed because it wasnt cheap!
Atmosphere: 1
Food: 1
Service: 1
Not sure who the gentleman working this morning was but he deserves every good thing in the world! I wasn’t able to order the Rockstar Energy Punch on DoorDash, and it was all my sister wanted right after having her baby, I called and asked if I could order a different Dunkin energy and if he could make the one she was wanting, and he did it no problem! Such a kind thing for a stranger to make happen, thank you guys so much!
Atmosphere: 5
Food: 5
Service: 5
Incredibly long wait time
Atmosphere: 1
Food: 3
Service: 2
Never visit again. Nothing was or tasted fresh.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Food and drinks were good
Bring back fresh made in store donuts. Stopped by for some donuts to see how it’s going with this franchise and I would say downhill. Literally threw away my donuts they were so disgusting.
DO NOT WALK IN
DRIVE-THRU - even if your ordering for the whole basketball team!!!
Terrible Service – Ignored for Over 10-15 Minutes
I had a very disappointing experience at this Dunkin' Donuts. After placing my order inside, I waited over 10-15 minutes while 5–6 cars (only the ones i counted after waiting 8mins) were served at the drive-thru. I was the only customer inside, yet completely ignored. To make things worse, the employee had the audacity to say “thank you” as if the delay was acceptable.
I always check reviews before visiting, and I regret not taking the negative ones seriously this time. This location clearly prioritizes drive-thru customers and has zero regard for those who walk in.
Today is the second time I ordered drinks via doordash. I ordered the large tropical guava refresher that had no flavor or sweetener as I requested on my order. Another time I ordered the iced chai latte and it tasted bland. These drinks are not cheap! I wish they would at least make the drinks flavorful or worth buying!
My son and I were excited to go to Dunkin’ Donuts to eat. After arriving, I planned to use the restroom following an employee, but I was shocked to find it in a disgusting condition—there was human waste all over the toilet and even in the sink. I informed the employee, a young Indian male, and he casually acknowledged the mess, saying, “Yeah, it’s dirty.” When I asked if someone would be cleaning it, he surprisingly responded, “I can’t clean the restroom!” We immediately left the store.
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