Bring back fresh made in store donuts. Stopped by for some donuts to see how it’s going with this franchise and I would say downhill. Literally threw away my donuts they were so disgusting.
Tag
DO NOT WALK IN DRIVE-THRU - even if your ordering for the whole basketball team!!!
Terrible Service – Ignored for Over 10-15 Minutes I had a very disappointing experience at this Dunkin' Donuts. After placing my order inside, I waited over 10-15 minutes while 5–6 cars (only the ones i counted after waiting 8mins) were served at the drive-thru. I was the only customer inside, yet completely ignored. To make things worse, the employee had the audacity to say “thank you” as if the delay was acceptable. I always check reviews before visiting, and I regret not taking the negative ones seriously this time. This location clearly prioritizes drive-thru customers and has zero regard for those who walk in.
M V
Today is the second time I ordered drinks via doordash. I ordered the large tropical guava refresher that had no flavor or sweetener as I requested on my order. Another time I ordered the iced chai latte and it tasted bland. These drinks are not cheap! I wish they would at least make the drinks flavorful or worth buying!
Sara Jani
My son and I were excited to go to Dunkin’ Donuts to eat. After arriving, I planned to use the restroom following an employee, but I was shocked to find it in a disgusting condition—there was human waste all over the toilet and even in the sink. I informed the employee, a young Indian male, and he casually acknowledged the mess, saying, “Yeah, it’s dirty.” When I asked if someone would be cleaning it, he surprisingly responded, “I can’t clean the restroom!” We immediately left the store.
C H
So I’ve come here a couple times, drive through service is meh.. so today I decided to walk in. They just looked at me like I was stupid then after a minute the older lady just asks if I need help I said yes, she then just walks away.. 2 weeks ago I saw a woman with a baby stroller where they make the food… not sure how this place is still operating…. If you need donuts just go to the grocery store.. avoid this place. It needs a lot of work… hope the owner is aware of what’s going on.
David Calderon
By far the worst dunkin donuts ever !! The Indian people who run this have absolutely NO customer service skills and don’t even attempt to. Rude and unprofessional, never provide any napkins, sauce and as soon as they hand you the bag through the drive thru they walk away. The inside is also extremely dirty and unkept. Trash cans always over flowing and yet only a single customer in the entire building. Absolutely terrible staff.
Atmosphere: 1
Food: 1
Service: 1
F None
The matcha latte had more milk flavor and very little matcha
Atmosphere: 3
Food: 3
Service: 3
L J
Staff is very RUDE. A staff member asked the other staff member to help me, she just literally put her hand up and waved me off, didn't even turn around. Sad this is what customer service has come to, staff members are very unpleasant and unhappy.
Restroom extremely dirty!!! Urine all over toilet seat, no toilet seat covers, very smelly!!! Informed the crew, (very unfriendly)and begged two times if I could use the other restroom, they said it's locked and they don't have the key. Never again!!!
Atmosphere: 1
Food: 2
Recommended dishes: Cake
Kayleigh Nicole
MOLD GROWING ON THE BREAD I TOOK A BITE OF I AM ABSOLUTELY APPALLED!!!! How disgusting!
Food: 1
Samantha S.
I visited specifically for the bucket of Munchkins for Halloween. I placed an order via the app, scheduled for later in the day, and it was ready by the pickup time I chose. I was able to pull right through the drive thru and grab my order. The lady who gave me my order was very friendly.
The pumpkin latte was just ok, watered down by the time I arrived, and the munchkins were slightly disappointing. The picture showed some with sprinkles, but I only received plain, powdered sugar, and a few chocolate. The bucket itself is very cute, but the lid doesn't fit! Oh well. It will work for candy, I suppose.
Atmosphere: 4
Food: 4
Service: 5
Lilia Cardona
The doughnuts are ok, but the service is horrible. Everyone there looks like they are dead. Horrible!!!
Atmosphere: 1
Food: 4
Service: 1
Faith
indian guy is very rude either needs to be retrained or fired
Never visit again. Nothing was or tasted fresh.
Food and drinks were good
Bring back fresh made in store donuts. Stopped by for some donuts to see how it’s going with this franchise and I would say downhill. Literally threw away my donuts they were so disgusting.
DO NOT WALK IN
DRIVE-THRU - even if your ordering for the whole basketball team!!!
Terrible Service – Ignored for Over 10-15 Minutes
I had a very disappointing experience at this Dunkin' Donuts. After placing my order inside, I waited over 10-15 minutes while 5–6 cars (only the ones i counted after waiting 8mins) were served at the drive-thru. I was the only customer inside, yet completely ignored. To make things worse, the employee had the audacity to say “thank you” as if the delay was acceptable.
I always check reviews before visiting, and I regret not taking the negative ones seriously this time. This location clearly prioritizes drive-thru customers and has zero regard for those who walk in.
Today is the second time I ordered drinks via doordash. I ordered the large tropical guava refresher that had no flavor or sweetener as I requested on my order. Another time I ordered the iced chai latte and it tasted bland. These drinks are not cheap! I wish they would at least make the drinks flavorful or worth buying!
My son and I were excited to go to Dunkin’ Donuts to eat. After arriving, I planned to use the restroom following an employee, but I was shocked to find it in a disgusting condition—there was human waste all over the toilet and even in the sink. I informed the employee, a young Indian male, and he casually acknowledged the mess, saying, “Yeah, it’s dirty.” When I asked if someone would be cleaning it, he surprisingly responded, “I can’t clean the restroom!” We immediately left the store.
So I’ve come here a couple times, drive through service is meh.. so today I decided to walk in. They just looked at me like I was stupid then after a minute the older lady just asks if I need help I said yes, she then just walks away.. 2 weeks ago I saw a woman with a baby stroller where they make the food… not sure how this place is still operating…. If you need donuts just go to the grocery store.. avoid this place. It needs a lot of work… hope the owner is aware of what’s going on.
By far the worst dunkin donuts ever !! The Indian people who run this have absolutely NO customer service skills and don’t even attempt to. Rude and unprofessional, never provide any napkins, sauce and as soon as they hand you the bag through the drive thru they walk away. The inside is also extremely dirty and unkept. Trash cans always over flowing and yet only a single customer in the entire building. Absolutely terrible staff.
Atmosphere: 1
Food: 1
Service: 1
The matcha latte had more milk flavor and very little matcha
Atmosphere: 3
Food: 3
Service: 3
Staff is very RUDE. A staff member asked the other staff member to help me, she just literally put her hand up and waved me off, didn't even turn around. Sad this is what customer service has come to, staff members are very unpleasant and unhappy.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Restroom extremely dirty!!! Urine all over toilet seat, no toilet seat covers, very smelly!!! Informed the crew, (very unfriendly)and begged two times if I could use the other restroom, they said it's locked and they don't have the key. Never again!!!
Atmosphere: 1
Food: 2
Recommended dishes: Cake
MOLD GROWING ON THE BREAD I TOOK A BITE OF I AM ABSOLUTELY APPALLED!!!! How disgusting!
Food: 1
I visited specifically for the bucket of Munchkins for Halloween. I placed an order via the app, scheduled for later in the day, and it was ready by the pickup time I chose. I was able to pull right through the drive thru and grab my order. The lady who gave me my order was very friendly.
The pumpkin latte was just ok, watered down by the time I arrived, and the munchkins were slightly disappointing. The picture showed some with sprinkles, but I only received plain, powdered sugar, and a few chocolate. The bucket itself is very cute, but the lid doesn't fit! Oh well. It will work for candy, I suppose.
Atmosphere: 4
Food: 4
Service: 5
The doughnuts are ok, but the service is horrible. Everyone there looks like they are dead. Horrible!!!
Atmosphere: 1
Food: 4
Service: 1
indian guy is very rude either needs to be retrained or fired
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