I go to this one all the time. But tonight a young man, Marcus, working the window, seen me struggling as I have limited use of my right arm. He went above and beyond to hand me my food and drinks, while the whole time being reassuring and patient.
Atmosphere: 5
Food: 4
Service: 4
Crystal Khan
I was double charged from the ap and waited for so long for the refund - which I still haven't gotten and the manager gave me someone else's receipt when we left - we waited so long that our food was cold.
Atmosphere: 2
Food: 2
Service: 2
Kandy Pires
It's our local place
Atmosphere: 5
Food: 5
Service: 5
Lougie2u
The burgers are made fresh and taste good. Unfortunately their french fries, which is a big part of why you order a meal are always garbage and taste OLD. They used to give old french fries before until people complained then for 1 year their french fries tasted normal. Then suddenly the fries are garbage again and the reason why is the management tells the employees to REFRY old french fries. The other locations are better. No one wants to pay for OLD french fries that won't get eaten and just get trashed anyway
Atmosphere: 2
Food: 2
Service: 2
Crystal G
I only come here for breakfast. The hash browns are always under cooked or burnt. I almost always have to throw them away. The sandwiches are always a mess. But what got me today was a long, thick hair sticking out of my breakfast sandwich. It was cooked deep into the egg, I couldn't even pull it out and threw it away. This is not the first time at this Jack in the Box with hair in my food, but over the last month, it's gotten worse and worse there. Will not be going back there again. It's not worth it. Now I'm at work with no breakfast and $14 wasted $$$.
Food: 2
Service: 2
Alcus Bill jr
Walked in and ordered from the kiosk and stood in the lobby for a few minutes before anyone even asked if I had placed a order. I think customer service is a thing of the past.
Atmosphere: 3
Food: 4
Service: 3
Jack L
Was not . Asked if . Needed help . . And meal was not . Really . And . Had make after order . Was not maid. Manager . Very un polite
Atmosphere: 2
Food: 1
Service: 1
Nate Solomon
Ordered a #1 meal no mayo and tomato add mustard. The receipt was correct. Got the order and only what I asked not to have, was on the burger. Meat, cheese, tomato and mayo. No bacon or ketchup which come stock. Garbage
Atmosphere: 1
Food: 1
Service: 1
Valissa Mogharabi
Thank you for not putting the dressing in the bag for my salad and for it to smell a little sour thank you for not answering the phone
Never going back to this jack in the box. My fiancé and I went on Friday 1/31 night around 10:30pm whilst it was raining outside. We ordered pick up through drive you and whoever takes the drive thru orders INSISTED we get down and get our food from the counter. Mind you there were no cars Behind us, it was raining, and we SELECTED pick up through drive thru. If we wanted to get down we would’ve selected inside carry out. This has happened to us twice. The dude always claims they don’t do nighttime drive thru orders. It only happens with him. When my fiancé confronted him and told him there’s a selection on the app for a reason, the dude proceeds to tell him that it doesn’t matter and we HAVE TO get down. After a while he finally agreed to give us our food. I don’t get why it’s so hard to give us an online order, it’s the same thing as ordering right then and there. We were also missing the condiments. All in all, we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
young chezter
Food was good late night snack
Atmosphere: 3
Food: 4
Service: 4
LV “Mr. Z”
Ultimate Cheeseburger plz
Atmosphere: 5
Food: 5
Service: 5
Kyroraz Ansar
Get food here only if you use drive through. You will get ignored if you actually go inside with the intent to eat or to take away when the drive through line is a mile long.
love it
Atmosphere: 5
Food: 5
Service: 5
I go to this one all the time. But tonight a young man, Marcus, working the window, seen me struggling as I have limited use of my right arm. He went above and beyond to hand me my food and drinks, while the whole time being reassuring and patient.
Atmosphere: 5
Food: 4
Service: 4
I was double charged from the ap and waited for so long for the refund - which I still haven't gotten and the manager gave me someone else's receipt when we left - we waited so long that our food was cold.
Atmosphere: 2
Food: 2
Service: 2
It's our local place
Atmosphere: 5
Food: 5
Service: 5
The burgers are made fresh and taste good. Unfortunately their french fries, which is a big part of why you order a meal are always garbage and taste OLD. They used to give old french fries before until people complained then for 1 year their french fries tasted normal. Then suddenly the fries are garbage again and the reason why is the management tells the employees to REFRY old french fries. The other locations are better. No one wants to pay for OLD french fries that won't get eaten and just get trashed anyway
Atmosphere: 2
Food: 2
Service: 2
I only come here for breakfast. The hash browns are always under cooked or burnt. I almost always have to throw them away. The sandwiches are always a mess. But what got me today was a long, thick hair sticking out of my breakfast sandwich. It was cooked deep into the egg, I couldn't even pull it out and threw it away. This is not the first time at this Jack in the Box with hair in my food, but over the last month, it's gotten worse and worse there. Will not be going back there again. It's not worth it. Now I'm at work with no breakfast and $14 wasted $$$.
Food: 2
Service: 2
Walked in and ordered from the kiosk and stood in the lobby for a few minutes before anyone even asked if I had placed a order. I think customer service is a thing of the past.
Atmosphere: 3
Food: 4
Service: 3
Was not . Asked if . Needed help . . And meal was not . Really . And . Had make after order . Was not maid. Manager . Very un polite
Atmosphere: 2
Food: 1
Service: 1
Ordered a #1 meal no mayo and tomato add mustard. The receipt was correct. Got the order and only what I asked not to have, was on the burger. Meat, cheese, tomato and mayo. No bacon or ketchup which come stock. Garbage
Atmosphere: 1
Food: 1
Service: 1
Thank you for not putting the dressing in the bag for my salad and for it to smell a little sour thank you for not answering the phone
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was cold.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Sourdough Jack, Two Tacos
Never going back to this jack in the box. My fiancé and I went on Friday 1/31 night around 10:30pm whilst it was raining outside. We ordered pick up through drive you and whoever takes the drive thru orders INSISTED we get down and get our food from the counter. Mind you there were no cars Behind us, it was raining, and we SELECTED pick up through drive thru. If we wanted to get down we would’ve selected inside carry out. This has happened to us twice. The dude always claims they don’t do nighttime drive thru orders. It only happens with him. When my fiancé confronted him and told him there’s a selection on the app for a reason, the dude proceeds to tell him that it doesn’t matter and we HAVE TO get down. After a while he finally agreed to give us our food. I don’t get why it’s so hard to give us an online order, it’s the same thing as ordering right then and there. We were also missing the condiments. All in all, we won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Food was good late night snack
Atmosphere: 3
Food: 4
Service: 4
Ultimate Cheeseburger plz
Atmosphere: 5
Food: 5
Service: 5
Get food here only if you use drive through. You will get ignored if you actually go inside with the intent to eat or to take away when the drive through line is a mile long.
Atmosphere: 1
Food: 5
Service: 1
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