White rice sometimes clumps together when it's too cold. And at times, they do serve a lumped cold rice. I think food warmer box must be never turned on. I noticed that once they're out of the rice in a rice cooker to keep it warm then they get it out pre- cooked rice from the warmer box. It should be on as well though..
I found that not everyone wears the gloves, I saw only a few people would wear it and touch the food serving tools without gloves. Also, they don't wear transparent food server masks either I see them often talk to each other and customers in front of food. The place is designed for customers see everything they do therefore, they will need to be aware of that the customer might say nothing to them but watching all their moves! Today I saw a man refilling food. First, he replaced the newly cooked food in a bowl and then rested the old bowl over on newly cooked food and transferred old food over on top of newly cooked food. I felt it was disgusting. the old bowl is not cleanbut it was rested on the food the bowl must be heavy but still you just cannot do that!!!🤮 It has made me lose my appetite! So, I couldn't enjoy the food because I kept thinking about what I saw... I don't think I can eat there anymore after today. Due to poor hygiene, this franchise owner should train their employees through the health department. It is quite serious matter.
Atmosphere: 3
Food: 3
Service: 2
Venus
So I'd probably write this review for every Panda in CA as I dislike the new packaging for the to go plates . I have talked to corporate because of the issues and they did say it was because of CA new rules . My rice gets stuck and it gets really soggy and flimsy on the bottom because the heat . DEFINITELY NOT this restaurant fault tho or any of the other locations . Only putting it here because this is the last place I ate but I guess save the turtles. I WILL go here again and I LOVE this particular location. Very friendly and efficient staff members . I've watched them deal with difficult, hangry customers as I wait in line and they handle them with such grace .
Atmosphere: 5
Food: 5
Service: 5
P Sahota Music
Good food love a
Atmosphere: 5
Food: 5
Service: 5
Texan 4x4 Texans
Great service!
Atmosphere: 4
Food: 5
Service: 5
Cathy Beverage
The honey walnut shrimp are amazing!
Atmosphere: 3
Food: 4
Service: 4
Westeros Cotons
For the second time I want to say their service is horrible, today just got off from a productive meeting with a smile at work, I decided to take a break for lunch and went to Panda Express to get my meal, I went through the drive-through and my favorite item was going to be ready in four minutes according to the employee, I went and pay for it and I was asked to wait on the front, after 20 minutes waiting outside and seeing people in and out of the store. I decided to come in and pick up my food that was waiting on the counter. I saw that my item I ordered was almost halfway on their serving bowl. I spend another five minutes dealing with the cashier just to get my order ready to be given to me. I came out angry without any compensation for the lost time they caused me. If you go there ask if it's possible to wait for your food in the window instead of in front if you plan on going there. This method will ensure that they don't forget your order.
Sajjad Popal
The Super Green was not fresh. Please let your customers know next time! I don’t mind waiting for fresh food! I hate to give you guys 1 star but I’m doing it so you guys learn a Lesson.
Atmosphere: 5
Food: 1
Service: 5
Kent Satterwhite
Huge servings. Really good.
Food: 5
Service: 5
Steven Cherry
Panda Express is good because they are consistent. Your food is going to taste like it did last time with no surprises.
Service at drive thru is wonderful
Atmosphere: 5
Food: 5
Service: 5
White rice sometimes clumps together when it's too cold. And at times, they do serve a lumped cold rice. I think food warmer box must be never turned on. I noticed that once they're out of the rice in a rice cooker to keep it warm then they get it out pre- cooked rice from the warmer box.
It should be on as well though..
I found that not everyone wears the gloves, I saw only a few people would wear it and touch the food serving tools without gloves. Also, they don't wear transparent food server masks either I see them often talk to each other and customers in front of food.
The place is designed for customers see everything they do therefore, they will need to be aware of that the customer might say nothing to them but watching all their moves! Today I saw a man refilling food. First, he replaced the newly cooked food in a bowl and then rested the old bowl over on newly cooked food and transferred old food over on top of newly cooked food. I felt it was disgusting. the old bowl is not cleanbut it was rested on the food the bowl must be heavy but still you just cannot do that!!!🤮 It has made me lose my appetite! So, I couldn't enjoy the food because I kept thinking about what I saw... I don't think I can eat there anymore after today. Due to poor hygiene, this franchise owner should train their employees through the health department. It is quite serious matter.
Atmosphere: 3
Food: 3
Service: 2
So I'd probably write this review for every Panda in CA as I dislike the new packaging for the to go plates . I have talked to corporate because of the issues and they did say it was because of CA new rules . My rice gets stuck and it gets really soggy and flimsy on the bottom because the heat . DEFINITELY NOT this restaurant fault tho or any of the other locations . Only putting it here because this is the last place I ate but I guess save the turtles. I WILL go here again and I LOVE this particular location. Very friendly and efficient staff members . I've watched them deal with difficult, hangry customers as I wait in line and they handle them with such grace .
Atmosphere: 5
Food: 5
Service: 5
Good food love a
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 4
Food: 5
Service: 5
The honey walnut shrimp are amazing!
Atmosphere: 3
Food: 4
Service: 4
For the second time I want to say their service is horrible, today just got off from a productive meeting with a smile at work, I decided to take a break for lunch and went to Panda Express to get my meal, I went through the drive-through and my favorite item was going to be ready in four minutes according to the employee, I went and pay for it and I was asked to wait on the front, after 20 minutes waiting outside and seeing people in and out of the store. I decided to come in and pick up my food that was waiting on the counter. I saw that my item I ordered was almost halfway on their serving bowl. I spend another five minutes dealing with the cashier just to get my order ready to be given to me. I came out angry without any compensation for the lost time they caused me. If you go there ask if it's possible to wait for your food in the window instead of in front if you plan on going there. This method will ensure that they don't forget your order.
The Super Green was not fresh. Please let your customers know next time! I don’t mind waiting for fresh food! I hate to give you guys 1 star but I’m doing it so you guys learn a Lesson.
Atmosphere: 5
Food: 1
Service: 5
Huge servings. Really good.
Food: 5
Service: 5
Panda Express is good because they are consistent. Your food is going to taste like it did last time with no surprises.
Food: 4
Service: 4
Recommended dishes: Bowl
Restaurantji Recommends
Wanted something different for dinner so I got a family meal deal.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Family Meal, Chow Mein
I love Panda Express !!
This location has great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Grilled Teriyaki Chicken, Chow Mein
night shift employees dont know how to treat people . they just talk to each other and laugh
Atmosphere: 1
Food: 1
Service: 1
These cooks are getting worse rice was not cooked all the way meat was not tender
Atmosphere: 3
Food: 2
Service: 3
Good food
Atmosphere: 4
Food: 4
Service: 4
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