Baskin-Robbins
8329 Laurel Canyon Blvd, Sun Valley
(818) 504-1040
Recent Reviews
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Real bad experience while getting my ice cream I asked for a pre-pack, and when I told her that that was not up to weight that it needed more, the girl that was attending me, rolled her eyes at me really rude. When I asked her her name she kept on ignoring me and never gave it to me. I asked a different person in there and they said that they could not give me their name. I said I wanted to leave a review in the receipt. It only said Sergio so they were not really clear on who was a girl helping me out either way she was real rude and I don’t think that I should be getting this while I’m paying for my ice cream. They’re not ask for it for free. The owner shall let these kids know how to treat a customer.
Cookies and cream milk shake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Ordered a cake for my sister’s birthday and it was perfection just as ordered, thank you so much, shout out to Diego ??
Atmosphere: 5
Food: 5
Service: 5
The store closes at 10:00 I was told it was 9: 50 and they were not going to make me a shake and then told me that the door should have been closed
The store closes at 10:00 I was told it was 9: 50 and they were not going to make me a shake and then told me that the door should have been closed
Stopped by to purchase an icecream cake and was greeted with awful rude customer service by a young lady. Will never return.
My wife and I stopped by here after dinner because she wanted some ice crcream. When we first arrived they had a line outside the door which surprised me because it brought back memories of covid lockdown time. But the line was due to the store being very small and there were people inside already. So we walked around the plaza and let the line calm down. When we came back 5 minutes later, there was no line so we walked in and my wife got her rocky road ice cream in a cone. The price wasn't so bad and you get a decent scoop of ice cream so she was happy. The parking here won't be an issue because it's in a big parking lot.
Came to Store# 6111
And let me tell you Melanie, Diego, and Hector Have what you call Wow customer service very friendly and great attitude greeted as we walked in. Going the extra mile that made my day!! My 4 month old was crying and needed to make him a bottle the only bottle already had some old milk and I asked if Diego would do me a favor and rinsing the bottle and with out hesitation he was so kind enough to do so for me and I am Thank full. Thank you again and for such a great experience ?
Came to Store# 6111And let me tell you Melanie, Diego, and Hector Have what you call Wow customer service very friendly and great attitude greeted as we walked in. Going the extra mile that made my day!! My 4 month old was crying and needed to make him a bottle the only bottle already had some old milk and I asked if Diego would do me a favor and rinsing the bottle and with out hesitation he was so kind enough to do so for me and I am Thank full. Thank you again and for such a great experience ?
The ice cream is the best. Love it but sometimes some of the staff is a little pushy. I understand you want to be quick but don't pressure the customers. We sometimes need a little time to think about what we want to get. Other than that it was good.
Restaurantji Recommends
Delicious cappuccino.
Poor customer service and rude service from a fat lady.
Hector help us today, he seem shy and quit. But what I like was he took are order wrote down on a piece of paper. Great customer service.
Baskin Robbins doesn't need intro. They are always best and providing the best quality softies. Me and my kids never miss weekend!
Todo delicioso
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