Domino's Pizza
8313 Laurel Canyon Blvd, Sun Valley
(818) 768-7888
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Straight garbage service had me on hold over 20 mins place needs new workers that want to work
Sal made the best pizza. Great customer service and pizza was delicious.
Easy ordering via phone, delivery was fast & delivery person was friendly. The pizza tasted great, not too greasy or salty like Domino's was at one point. Highly recommended!
Hire people that know what they're doing.
Delivered TOO LATE! Ordered on line and it said that the delivery was complete, and it wasn’t!!! Called it in and didn’t give me an ETA 😞🥺 poorly handled
DO NOT order from this place. Most of the workers are incompetent. They never deliver on time but they check delivered on the Domino's app. A bunch of incompetent, super unprofessional staff. Worst dominos ever.
Horrible customer service and they never get your order right. Never.
This is by far the worst pizza establishment I've ever encountered. I ordered several times from here because their wings are the only wings my kids eat, but they messed up my order every single time. Either 30 minutes late after the app marked ordered completed/delivered, or they forgot to deliver it. This time they gave me an attitude after being 40 minutes late, only to call me later and state the ordered that they claimed they delivered was sitting on their shelf. Just the most incompetent folks you'll ever encounter. Ghetto customer service to top it off. DO NOT give this establishment your money.
Customer service horrible every time we place the order they never get right And they also It’s OK there’s nothing wrong with that and I spoke to the manager a few times. He even worse so be careful when you guys place order here. Good luck everyone.
This location has gone down the drain terribly over the last year almost. Every time I order, the garlic crust is missing. I had to get into the habit of calling the store and even then they still miss it. Orders are constantly cold and wrong and we're not far from the store. I'm so done with this location.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Got 2 pastas and a pizza the pastas were okay they were a bit dry, asked for normal sauce and why did I get sauce with a side of bread, I get pizza here a good amount of times and never has it been so wet and just gross looking, some people might like this but I didn’t ask for it 😕 it looks like they poured marinara on top
Atmosphere: 1
Food: 1
Service: 2
This was just delivered.
Ordered $70 worth of food. 3 different pizzas, barely had sauce. All 3 had same taste, lacked toppings. It's like they ran out of toppings for each pizza. Will never order from this Dominos again. Sun Valley. Very disappointing. Didn't complain , if they have no integrity with thier product something you can't teach.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pizza
I love dominoes but this location always ruins the experience. The pizza comes out bland, dry, and sad. Very little sauce and very little cheese. The crust is never coated with the garlic rub. Always end up disappointed when ordering from here.
Food: 1
Service: 1
Do NOT Go To/Order From This Domino's!!! Ever!
Date Of Horror: Monday 5/6/24 9:03pm PST
1. Don't you hate it when a rude azzhole talks to you like you're an incompetent idiot, especially when you're not talking to them/when they're not the one taking your order? That's what Jorge did, therefore making me very uncomfortable & unwelcome let alone skeptical about giving my money and eating food from him.
2. I initially asked the PLEASANT one, the one taking my order, if this store honors the '$6.99 pick two items' as I pointed it out to him on my phone on your website. He said yes, but when I clicked on that deal, it goes to a page of other coupons instead, & instead also says at top of your home page '$7.99' instead of $6.99. So clearly he needs to study his website & deals.
3. So suddenly a coupon showed saying $11.99 for med or large NEW YORK style with three toppings, so I READ that coupon to him & told him I'll order that. As I'm doing so, he asks me nosy invasive questions including "Did you just move here from New York?" Other than that, he was pleasant, but I ignored his nosy question. Also as I'm clicking the order to completion, Jorge yells to him "tell her it only comes in med larg, not small!" Mind you, i already was past the initial question I asked the PLEASANT guy, which is "How much is a small new York style?"and after he answered that question, Jorge walks over & interrupts him rudely saying "cheese only." & mind you, I know how to read, & he heard me already read the coupon to the pleasant guy, so why do you feel the need to insult me like I'm illiterate.
Ignoring him; i said with a smile, "Okay guys I'm from new York so I'll let you know how it is, how it compares. You can't fool me." The pleasant one laughed with me, but Jorge looked evil & annoyed by my presence.
4. So at that point, as I was completing the screens urging me to join all of your email membership sign up's before it took me to the payment page; i asked the pleasant guy if HE will make the pizza. He said "Unfortunately I only box them, he makes them." He then joined me in my facial disgust of Jorge's unpleasant treatment & behavior.
5. I told them "I'm an avid Review poster on Google, Tripadvisor and Yelp; so impress me."
6. Jorge made the pizza with his filthy bare hands instead of putting on freshly pulled from box clear gloves, after he transported large storage looking items past me, without washing his hands before making my pizza that he burned & put no seasoning on & barely any cheese. [SEE PHOTO'S attached hereto.] The crust is hard & crispy instead of soft like New York pizza, the cheese doesn't stretch like New York pizza because he barely put any on this so-called pizza, & he barely put any chicken, barely any sauce. The photo's on the website (which prompted me to order the New York pizza even though I have not been to/ordered from a Domino's Pizza in over ten years) are total OPPOSITE from what Jorge made. That's therefore Fraudulent Misrepresentation and Bait & Switch. And compared to watching him make other pizza's as I'm standing there, WEARING CLEAR GLOVES and putting allot of pepperoni/sausages on those; I was clearly duped and disrespected.
7. As I was leaving he was taking cash from a guy at register, dealing with disgusting money is also unsanitary, then making pizza's with your bare hands; not tolerable. He didn't bother saying 'thank you' or 'have a good night' nor anything as I spoke to him as I left. Very rude. Nobody like Jorge should be working in the FOOD industry let alone in customer service. Faaaaar too many unworthy people these days are sl
Atmosphere: 1
Food: 1
Service: 1
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