Domino's Pizza
8313 Laurel Canyon Blvd, Sun Valley
(818) 768-7888
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Ordered $70 worth of food. 3 different pizzas, barely had sauce. All 3 had same taste, lacked toppings. It's like they ran out of toppings for each pizza. Will never order from this Dominos again. Sun Valley. Very disappointing. Didn't complain , if they have no integrity with thier product something you can't teach.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pizza
I love dominoes but this location always ruins the experience. The pizza comes out bland, dry, and sad. Very little sauce and very little cheese. The crust is never coated with the garlic rub. Always end up disappointed when ordering from here.
Food: 1
Service: 1
Do NOT Go To/Order From This Domino's!!! Ever!
Date Of Horror: Monday 5/6/24 9:03pm PST
1. Don't you hate it when a rude azzhole talks to you like you're an incompetent idiot, especially when you're not talking to them/when they're not the one taking your order? That's what Jorge did, therefore making me very uncomfortable & unwelcome let alone skeptical about giving my money and eating food from him.
2. I initially asked the PLEASANT one, the one taking my order, if this store honors the '$6.99 pick two items' as I pointed it out to him on my phone on your website. He said yes, but when I clicked on that deal, it goes to a page of other coupons instead, & instead also says at top of your home page '$7.99' instead of $6.99. So clearly he needs to study his website & deals.
3. So suddenly a coupon showed saying $11.99 for med or large NEW YORK style with three toppings, so I READ that coupon to him & told him I'll order that. As I'm doing so, he asks me nosy invasive questions including "Did you just move here from New York?" Other than that, he was pleasant, but I ignored his nosy question. Also as I'm clicking the order to completion, Jorge yells to him "tell her it only comes in med larg, not small!" Mind you, i already was past the initial question I asked the PLEASANT guy, which is "How much is a small new York style?"and after he answered that question, Jorge walks over & interrupts him rudely saying "cheese only." & mind you, I know how to read, & he heard me already read the coupon to the pleasant guy, so why do you feel the need to insult me like I'm illiterate.
Ignoring him; i said with a smile, "Okay guys I'm from new York so I'll let you know how it is, how it compares. You can't fool me." The pleasant one laughed with me, but Jorge looked evil & annoyed by my presence.
4. So at that point, as I was completing the screens urging me to join all of your email membership sign up's before it took me to the payment page; i asked the pleasant guy if HE will make the pizza. He said "Unfortunately I only box them, he makes them." He then joined me in my facial disgust of Jorge's unpleasant treatment & behavior.
5. I told them "I'm an avid Review poster on Google, Tripadvisor and Yelp; so impress me."
6. Jorge made the pizza with his filthy bare hands instead of putting on freshly pulled from box clear gloves, after he transported large storage looking items past me, without washing his hands before making my pizza that he burned & put no seasoning on & barely any cheese. [SEE PHOTO'S attached hereto.] The crust is hard & crispy instead of soft like New York pizza, the cheese doesn't stretch like New York pizza because he barely put any on this so-called pizza, & he barely put any chicken, barely any sauce. The photo's on the website (which prompted me to order the New York pizza even though I have not been to/ordered from a Domino's Pizza in over ten years) are total OPPOSITE from what Jorge made. That's therefore Fraudulent Misrepresentation and Bait & Switch. And compared to watching him make other pizza's as I'm standing there, WEARING CLEAR GLOVES and putting allot of pepperoni/sausages on those; I was clearly duped and disrespected.
7. As I was leaving he was taking cash from a guy at register, dealing with disgusting money is also unsanitary, then making pizza's with your bare hands; not tolerable. He didn't bother saying 'thank you' or 'have a good night' nor anything as I spoke to him as I left. Very rude. Nobody like Jorge should be working in the FOOD industry let alone in customer service. Faaaaar too many unworthy people these days are sl
Atmosphere: 1
Food: 1
Service: 1
They always come through for me specially with those coupons and also they only messed up my order once we all make mistakes other than that I appreciate everyone here Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Cheesy Bread with Spinach and Feta, Pizza
I’m never going to order there because they don’t call you. My food was so cold.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings, Pizza
Very bad service, they leave you waiting 30 minutes in line and they don't attend to
Service: 1
The pizza was horrible and cold just like the
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Deluxe Pizza, Chicken Wings
45 minutes and they couldn't cut my pizza was a whole piece
Terrible service, young people with a lack of respect and very arrogant, they have people waiting on the phone for more than 30 minutes and also in person they are very abusive, it hurts that they hire people without empathy and do not have expertise with customer service.
Very bad attitude
Restaurantji Recommends
There’s so much sauce and barely any cheese. paid for a saucy mess.
If I can leave 0 stars if I can. I’ve lived down the street my entire life. No once have they been able to accommodate my needs. Before it was ok. But idk what happened if they changed management or if they got a new manager or something. But this store has gone to hell in the last year. Not one of my orders has been right. Dominoes. Step your game up. Fix this. Store. Hire a new manager something.
I got there,then they helped 2 people who came after me!!
I love thin crust from Domino's? but it is hard to get it tasty it depends on spot! This spot make exactly how and what they had to! Thank you for your job Guys! Delicious!
I love thin crust from Domino's? but it is hard to get it tasty it depends on spot! This spot make exactly how and what they had to! Thank you for your job Guys! Delicious!
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