Papa Johns Pizza
8947 Sunland Blvd, Sun Valley
(818) 768-7270
Recent Reviews
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Saw the XL $10.99 special on TV and decided to give them a go. Went to the store, asked about the special, was told rudely by the attendant that no special exists. I told her it’s all over the TV. She was abrupt and treated me as if I was trying to rip them off. She made a phone call, spoke in Spanish, then came back to the counter and rudely said ok but it’s one topping! The pizza was oily and centre all soggy. Wont be back.
Atmosphere: 1
Food: 1
Service: 1
WOW !!! Prices in LA County are so much higher than where I go in OC.
Atmosphere: 3
Food: 3
Service: 3
Ordered through Postmastes and received incorrect item. Didn’t get a refund from Postmates tried contacting Papa John’s And had issues with the phone not being answered. Called a few more times and finally someone picked up who was rude and said nothing they can do. He tried to give me false information by saying contact Postmates they will pick up your order and come back so we can recook for you but that is not possible with Postmates. Both Papa Johns and Postmates need to do better!
Atmosphere: 1
Food: 1
Service: 1
Don't answer phones and no messages very rude and reckless for business to do this with paying customers
Several times they cancell my door dash order for a simple medium pizaa order.
They have a crustless pizza that is to die for.
Atmosphere: 5
Food: 5
Service: 5
Ordered two hours ahead of time for a work meeting and scheduled the delivery at a specific time- the delivery is running 20 minutes past the scheduled time so I call and call and call and no one is answering. If you hear the phone ring, wouldn't the ideal thing to do is pick it up? Absolutely disappointed with the poor service here.
Atmosphere: 1
Food: 1
Service: 1
There's hasn't been one delivery that arrived on time.We wait at least 1 and a half hours. When we call they always say- we only have 1 driver.I just want to get my pizze hot, why do I need to wait an hour an a half and get a cold pizze???Because the driver has many stops?? Get more drivers!This has been the 3rd time we gave them a chance- same thing everytime. Horrible branch. Do not order.
Service: 1
Ordered online then went to the store to argue with a person who speaks no English because he couldn't find my order...which he just made.Took about 15 minutes before he found my pizza which was right in front of him.He was first prepared to give me someone else's order then just gave up and wasn't going to return my money.Worse people.Worse ingredients.Papa Johns.
Nasty store. Rude employees. And above all the pizza was the nastiest pizza I have had in 70 yrs of life. Pizza is about my favorite food. I would never recommend papa johns to my most hated human. Not really pizza.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered the work pizza. It was delivered uncooked! No one could eat it. I called them, after so many attempts to get rid of me I got to talk to the manager (Brian) he gave me a 20 $ store credit. Next time that I called to order I asked about the credit they said there’s no such thing in their file!!!! It’s not about money. I’m papa John ‘s costumer for years. I wasn’t expecting this!!!!!
Service: 1
All is good
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Papa's Wings
Friendly service
Food: 5
Service: 5
Nice place,
BAD PIZZAS - BAD CUSTOMER SERVICE - DO NOT WASTE YOUR MONEY HERE - I DID A CARRY OUT AND I WAS VERY DISAPPOINTED, UNSANITARY, UNFRIENDLY, UNSATISFACTORY, UNRELAIABLE
Atmosphere: 1
Food: 1
Service: 1
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