⭐️⭐️⭐️⭐️ Burger King is a solid stop when you want something quick and familiar. Food was hot, fresh, and made right, and the staff was friendly and efficient. Orders came out fast, the place was clean, and it did exactly what fast food is supposed to do—no drama, no disappointment. Reliable spot when you’re on the go. 🍔👑
Atmosphere: 5
Food: 5
Service: 5
Creamy
Food usually tastes mid. I'm not sure, I like burger king and tend to eat here relatively often. A few times the food has strangely tasted like soap? Like, cleaning soap. We called and told them and the lady over the phone was very nice and offered a free meal which I can say I'm very pleased about her service and offer to make it right. We spent about $30, so I was understandably very upset. The service is usually okay, the female employees being especially kind and upbeat when I'm there. I wouldn't recommend to never eat here although I would say it's a bit expensive. Edit: I'm absolutely disgusted. The past few times I've eaten here the food has been served cold and it tastes old, as if it's been sitting on a counter for hours. We went through the drive thru and waited about 15 minutes for service until someone took our order. When served our food, it was cold and stale. Fries tasted unsalted and old. Maybe they were from someone else's order? I don't know but I am repulsed. I'm usually very lenient but I just got off work and wanted a quick hot meal and instead waited in the drive thru for 20 minutes to be served nasty food. And I cannot emphasize how old the food tastes. It tastes as if it's been sitting out for hours, not fresh or freshly heated at all. Was handed to us COLD. burger was poorly made. Almost every time I order a plain burger they put sauces on it and I need to have it remade. They used to be mid and overpriced but now they just suck and they're overpriced. I'm extremely disappointed....the burger I had was sad and cold, the patty with cheese fell right off of the bun when I took my burger out of the wrapper. Usually it's HOT so it melts to the bun...I'm very disappointed. I will no longer be supporting them. As well as the employees were short with us and very rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
crystal
Rude as hell. Owner should be disappointed in the employee. If I could leave a lower star i would. Not happy never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Lisa Draughon
The service is always great at the local Burger King
Atmosphere: 5
Food: 5
Service: 5
Gabe Uttzex
They are killing it right now! Way better than slap in the box or over priced golden arches! Keep it up! 4 stars because they forgot dipping sauce but thats small potatoes food was bomb!
Atmosphere: 5
Food: 5
Service: 5
Corey West
Shut service they mess up my order every time I come in this time asked for jalapenos no pickles and they mix the two. People have allergies, unprofessional to not read the ticket and make it how it says not that hard to take off pickles and put jalapenos then I tell her they messed up she glares at me and takes the bag tells me to pull around and wait. I finally get my true order and she glares at me hands the bag turns around before I could ask for ketchup or anything very rude will not be back. Failures.learn respect and get real customer service that knows how to handle their own mess ups. They mess up every time. Downhill they roll with the other things that roll down hill.
Atmosphere: 1
Food: 1
Service: 1
Russ Wirth
I went through the drive through, which was a little slow, but overall all good service and good did. Ty
Atmosphere: 3
Food: 5
Service: 4
Loelue Yang
Staff is nice and my food is always hot. Very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Tyann Chandler
I don't eat here very often but was starving one day I was in town grocery shopping, so I popped thru the drive thru. The young guy who took my order was very friendly he did a great job even asked if I needed extra sauce which NEVER usually happens. The food was good, my fries were hot & my order was correct. I had a great experience, I wuld visit again.
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Billy Horton
I love Burger King
Vegetarian options: Sure would. Stay put more on the value menu
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Yes they have ramps for wheelchair, accessibility and big wide doors
Of all the fast food places in Susanville, I think they have the worst track record for getting orders right second only to Taco Bell. I ordered pickle fries, I got chicken fries. Couple orders ago I ordered cookies, didn't receive cookies. And they never include the sauces that are advertised to come with the items, you have to ask if you want any sauces at all. The orders are wrong at least 50% of the time. And the menu board speaker is WAY too loud, to the point of being startling.
Atmosphere: 4
Food: 4
Service: 2
Rhoda
It was just a quick stop to grab a jr. breakfast burrito. Made to order. Service was super, but the best part was being greeted immediately.
Atmosphere: 5
Food: 5
Service: 5
Diane Orey
Had good food the service was mediocre
Atmosphere: 4
Food: 4
Service: 4
Jamie Hansen
The drive thru in susanville is actually open 24h and that made this visit great and Matt was super nice and made the visit even better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Mozzarella Fries
Summer Beck
Out of all fast food restaurants burger King has the best fries.
⭐️⭐️⭐️⭐️
Burger King is a solid stop when you want something quick and familiar. Food was hot, fresh, and made right, and the staff was friendly and efficient. Orders came out fast, the place was clean, and it did exactly what fast food is supposed to do—no drama, no disappointment. Reliable spot when you’re on the go. 🍔👑
Atmosphere: 5
Food: 5
Service: 5
Food usually tastes mid. I'm not sure, I like burger king and tend to eat here relatively often. A few times the food has strangely tasted like soap? Like, cleaning soap. We called and told them and the lady over the phone was very nice and offered a free meal which I can say I'm very pleased about her service and offer to make it right. We spent about $30, so I was understandably very upset. The service is usually okay, the female employees being especially kind and upbeat when I'm there. I wouldn't recommend to never eat here although I would say it's a bit expensive.
Edit: I'm absolutely disgusted. The past few times I've eaten here the food has been served cold and it tastes old, as if it's been sitting on a counter for hours. We went through the drive thru and waited about 15 minutes for service until someone took our order. When served our food, it was cold and stale. Fries tasted unsalted and old. Maybe they were from someone else's order? I don't know but I am repulsed. I'm usually very lenient but I just got off work and wanted a quick hot meal and instead waited in the drive thru for 20 minutes to be served nasty food. And I cannot emphasize how old the food tastes. It tastes as if it's been sitting out for hours, not fresh or freshly heated at all. Was handed to us COLD. burger was poorly made. Almost every time I order a plain burger they put sauces on it and I need to have it remade. They used to be mid and overpriced but now they just suck and they're overpriced. I'm extremely disappointed....the burger I had was sad and cold, the patty with cheese fell right off of the bun when I took my burger out of the wrapper. Usually it's HOT so it melts to the bun...I'm very disappointed. I will no longer be supporting them. As well as the employees were short with us and very rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Rude as hell. Owner should be disappointed in the employee. If I could leave a lower star i would. Not happy never coming here again.
Atmosphere: 1
Food: 1
Service: 1
The service is always great at the local Burger King
Atmosphere: 5
Food: 5
Service: 5
They are killing it right now! Way better than slap in the box or over priced golden arches! Keep it up! 4 stars because they forgot dipping sauce but thats small potatoes food was bomb!
Atmosphere: 5
Food: 5
Service: 5
Shut service they mess up my order every time I come in this time asked for jalapenos no pickles and they mix the two. People have allergies, unprofessional to not read the ticket and make it how it says not that hard to take off pickles and put jalapenos then I tell her they messed up she glares at me and takes the bag tells me to pull around and wait. I finally get my true order and she glares at me hands the bag turns around before I could ask for ketchup or anything very rude will not be back. Failures.learn respect and get real customer service that knows how to handle their own mess ups. They mess up every time. Downhill they roll with the other things that roll down hill.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through, which was a little slow, but overall all good service and good did. Ty
Atmosphere: 3
Food: 5
Service: 4
Staff is nice and my food is always hot. Very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
I don't eat here very often but was starving one day I was in town grocery shopping, so I popped thru the drive thru. The young guy who took my order was very friendly he did a great job even asked if I needed extra sauce which NEVER usually happens. The food was good, my fries were hot & my order was correct. I had a great experience, I wuld visit again.
Food: 5
Service: 5
Recommended dishes: Whopper Meal
I love Burger King
Vegetarian options: Sure would. Stay put more on the value menu
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Yes they have ramps for wheelchair, accessibility and big wide doors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Classic Wrap Spicy Wrap Honey Mustard Wrap
Restaurantji Recommends
Of all the fast food places in Susanville, I think they have the worst track record for getting orders right second only to Taco Bell. I ordered pickle fries, I got chicken fries. Couple orders ago I ordered cookies, didn't receive cookies. And they never include the sauces that are advertised to come with the items, you have to ask if you want any sauces at all. The orders are wrong at least 50% of the time. And the menu board speaker is WAY too loud, to the point of being startling.
Atmosphere: 4
Food: 4
Service: 2
It was just a quick stop to grab a jr. breakfast burrito. Made to order. Service was super, but the best part was being greeted immediately.
Atmosphere: 5
Food: 5
Service: 5
Had good food the service was mediocre
Atmosphere: 4
Food: 4
Service: 4
The drive thru in susanville is actually open 24h and that made this visit great and Matt was super nice and made the visit even better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Mozzarella Fries
Out of all fast food restaurants burger King has the best fries.
Atmosphere: 4
Food: 3
Service: 4
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