Wait time and hour no matter what They didn't care about dining in customers
Atmosphere: 2
Food: 4
Service: 2
Brian Fisher
Very conscientious staff, the lady I picked up my food from wrote the details clearly on each item in my (app) order. Very clean. Food served promptly.
Atmosphere: 5
Food: 5
Service: 5
Jesse Smith
Good food, fast service
Atmosphere: 4
Food: 5
Service: 5
Sierra Norton
Long wait in drive thru usually, but friendly and my order's never messed up
Theodore Brown
I stood at rhe counter while everyone just kept doing rheir thing. No one brothered to acknowledge my existence so I just left. I am really thinking rhis town is horrible for getting food and customer service. It's like if tu ain't a regular you don't exist. Well I won't as far as this business is converned. I make better tacos on my own. Just gotta sick it up and cook. Saves me money and costs them..
Atmosphere: 1
Grant Doiron
Worst taco bell in the 11 states I've lived
Atmosphere: 1
Food: 2
Service: 1
J H
It was the second time I tried using self order system they have in the lobby. It was also the second time it messed up the order we had. The manager quickly took care of us though. I don't see how technology is making things better. 🤔
Atmosphere: 3
Food: 4
Service: 4
Caitlyn Matchick
whoever the young woman working the night of 8/26 was needs a raise - she was gracefully training people, dealing with down computers, and getting orders out
Atmosphere: 5
Food: 5
Service: 5
Kylee De La Cruz
So basically my brother and my mom went here in susanville and one of the guys name rony worked their my mom and my brother proceeded to say they were looking for him because he missed are crunch wrap Supreme yes I know 1 food item but that food item was for me her daughter rony was the one who was doing are order and hung up on my mom when she called and when they came in he was telling the workers to tell my mom that he was off work when they could Cleary see him in the back. then a kind black young man im assuming I dont know the name unfortunately so excuse me for pointing that out their but he was supposed to be going off work and was so kind to make my food he made it so good I give him 5 stars for his food service everything. Then when they were leaving rony purposely was trying to wreck my moms car I dont want someone to work their if they cant handle themselves thats coming from a 16 year old girl by the way next time do your job correctly like the kind man. 1 star for forgetting my food and also because of rony and if I could give 5 stars it would be for the other man. Please never do this again!
The worst fast food experience I’ve ever had. I waited 45 minutes to get my food in a room full of 15+ people also waiting. There were employees standing outside chatting while people waited for their food. The manager kept apologizing for the wait but only one or two orders came out from the kitchen the whole time I waited. Then the food came. I ordered crunchy tacos which were damp, including the paper they were wrapped in as though they had been left in a puddle. They weren’t crunchy and were cold. Absolutely nasty. This location needs to be closed down.
Atmosphere: 1
Food: 1
Service: 1
Onyxx
don’t order online cause they don’t give you all of your food, or give you the wrong food entirely
Wait time and hour no matter what
They didn't care about dining in customers
Atmosphere: 2
Food: 4
Service: 2
Very conscientious staff, the lady I picked up my food from wrote the details clearly on each item in my (app) order. Very clean. Food served promptly.
Atmosphere: 5
Food: 5
Service: 5
Good food, fast service
Atmosphere: 4
Food: 5
Service: 5
Long wait in drive thru usually, but friendly and my order's never messed up
I stood at rhe counter while everyone just kept doing rheir thing. No one brothered to acknowledge my existence so I just left. I am really thinking rhis town is horrible for getting food and customer service. It's like if tu ain't a regular you don't exist. Well I won't as far as this business is converned. I make better tacos on my own. Just gotta sick it up and cook. Saves me money and costs them..
Atmosphere: 1
Worst taco bell in the 11 states I've lived
Atmosphere: 1
Food: 2
Service: 1
It was the second time I tried using self order system they have in the lobby. It was also the second time it messed up the order we had. The manager quickly took care of us though. I don't see how technology is making things better. 🤔
Atmosphere: 3
Food: 4
Service: 4
whoever the young woman working the night of 8/26 was needs a raise - she was gracefully training people, dealing with down computers, and getting orders out
Atmosphere: 5
Food: 5
Service: 5
So basically my brother and my mom went here in susanville and one of the guys name rony worked their my mom and my brother proceeded to say they were looking for him because he missed are crunch wrap Supreme yes I know 1 food item but that food item was for me her daughter rony was the one who was doing are order and hung up on my mom when she called and when they came in he was telling the workers to tell my mom that he was off work when they could Cleary see him in the back. then a kind black young man im assuming I dont know the name unfortunately so excuse me for pointing that out their but he was supposed to be going off work and was so kind to make my food he made it so good I give him 5 stars for his food service everything. Then when they were leaving rony purposely was trying to wreck my moms car I dont want someone to work their if they cant handle themselves thats coming from a 16 year old girl by the way next time do your job correctly like the kind man. 1 star for forgetting my food and also because of rony and if I could give 5 stars it would be for the other man. Please never do this again!
Atmosphere: 3
Food: 5
Service was better than the food
Food: 3
Service: 4
Restaurantji Recommends
The worst fast food experience I’ve ever had. I waited 45 minutes to get my food in a room full of 15+ people also waiting. There were employees standing outside chatting while people waited for their food. The manager kept apologizing for the wait but only one or two orders came out from the kitchen the whole time I waited. Then the food came. I ordered crunchy tacos which were damp, including the paper they were wrapped in as though they had been left in a puddle. They weren’t crunchy and were cold. Absolutely nasty. This location needs to be closed down.
Atmosphere: 1
Food: 1
Service: 1
don’t order online cause they don’t give you all of your food, or give you the wrong food entirely
Atmosphere: 1
Food: 1
Service: 2
Don't listen to Lynette, this place is great!! 👍👍
Food, if you can call it that, was a sloppy mess.
Atmosphere: 2
Food: 1
Service: 2
Great place
Atmosphere: 5
Food: 5
Service: 5
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