Jack in the Box
13622 Foothill Blvd, Sylmar
(818) 365-5477
Recent Reviews
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Bad personal attention, unfriendly, horrible, do not go.
Clean and quick spot to grab a bite!
The only problem was that most of their sodas have no flavor. Taste like carbonated water
Very nice people.
Whats the purpose of working in a fast food if none of the workers can't keep track when we order food? This is the 10th time whenever I order my food they forget an item that I order correctly and pay for my food!!.
Its good for what it is...fast food...and it is fast for late night early morning munchies...friendly service and they take EBT
I asked for an ice moca, and I got a vanilla flavor. The food was cold I won't come to this location .
I’ve been coming to this location for years. The staff is normally nice and friendly.
HOWEVER,
Last night my partner and we were craving Jack at 3am. We drove to go get some and ordered our food through the drive through. To begin with, the overnight manager was EXTREMELY rude from the very start. We didn’t know what we wanted and she kept rushing us (keep in mind that we were the only ones in the drive thru). We then ordered our food and pulled up to the window to pay. I asked the manager nicely if I may please have some ranch and she didn’t say anything. I assumed she didn’t hear me so I asked again. She then rudely said “I heard you”. I told her she didn’t need to be rude. She then proceeded to curse at me and my partner. Immediately after that she then threw our bags of food into the car, shut the drive thru window on us, and then proceeded to flip both middle fingers at us.
This has been such a terrible experience and because of her attitude and lack of service I am now choosing to NEVER eat at this location ever again.
For being constantly under pressure every day this crew is fantastic. If they seem to be in a bad mood all the time it’s because it’s hard to deal with customers and management breathing down their necks.
I went in thru drive thru early morning they took my order no one was in line the food took 15 min but the quality was bad. To start off there was no medium or large drink so they gave me a small drink but the drink was mostly carbonated water no syrup. The French Fries were cold, and stale. Overall very disappointing service keeps going down
Restaurantji Recommends
Mobile app order and drive-thru pickup are so convenient
Every time I order through uber eats, I have issues with this place! Never again!
Drive thru is always deep with the line extending out to traffic. But the new team captain seems to have created a science mainstreaming cars much more quickly with her or his ability to keep orders correct! Thank you for the improved service on foothill
Way too much salt on the fries 🫣 but the rest of the food was good
Double jack smash burger is great.
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