McDonald's

12860 Encinitas Ave, Sylmar
(818) 362-6551

Recent Reviews

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JS Kim

Always fast and on point! They know what they're doing!

Julie Mcintire

I just ran to grab my mobile order. They didn’t give me a straw which was fine. I walked up to the counter and they completely ignored me. Then the girl glanced at me and was standing there fiddling in a box and I said can I have a straw please and then she looked back down and ignored me. Mind you we were less than 2 feet away from each other. So I repeated it again and she rolled her eyes and ignored me still moving sauces around inside of a cardboard box, it seemed like she was trying to look busy. And then a few seconds later, she looked at me and said “yes?” And just stared at me blankly and so I said related” a straw” and she rolled her eyes again and said “oh would you like a straw” all slow and condescending. I could tell it was a little game she was playing, and it was very disrespectful. Then when I walked away I heard her say the word straw and her and a coworker were laughing so clearly they were talking about me and what had just happened. I don’t even understand Unless they’re just racist because I had a great attitude before this and there was no issues in there at all, except we are different races so that’s the only thing could’ve possibly been the issue, which is completely unacceptable

Shahaneh Limonadi

They don't give refills.

Enrique Santana

This location always seems to forget items on my order. Has happened multiple times

Rigo Camacho

This place is very nice very clean people are great food is good fast food I'm sorry but is one thing scare me people are using self order board personally don like it what is in the future no more employees i like to order with real people i like to say hi how are you have a nice day that's personal but the place is nice

JD 1006

When I went in the day I haven't even got to let the door you should have a job

Charles Maxwell

I really love the customer service here, everyone is/was very friendly and helpful especially Deanna, great atmosphere.

Richie Uribe

This place blocked all of their electrical outlets so I won't be able to do computer work and charge my computer

Kristle Williams Manuel

This McDonald's has the nicest, friendliest staff. No matter time of day I visit, they are the best. I go for the coffee. Can't speak to the food.

Handygirl C

This location is closed because of the fire.

Kevin M

It's McDonald's. There's not really much to say about it. This evening, I had just spent 3½ hours baking holiday traffic doing off family at the airport. On my way back home. I was starving and decided to stop for fries. I went to the drive thru and placed my order, drove up to the 2nd window, paid, got my food, and left. The dude thru staff did his job in taking my order, taking my money, and giving me my food. The whole experience was fast and mundane. Honestly, it's not an experience at all to talk about. There is another fast food restaurant that comes to mind immediately when I think of a word experience in a positive way. McDonald's is not that. This isn't a negative review but rather a very middle-of-the-road average review.
The fries were hot and nicely salted.

Michelle Smith

This was a nice McDonald’s, the only issue I had which I addressed with management was the employee who left the bathroom and did not wash her hands.

Service: 5

Marta Lopez

Kid-friendliness: Very nice place for children

Wheelchair accessibility: Very good

Atmosphere: 5

Food: 5

Service: 5

Mr Chris

Ordered a medium mocha frappe no whip easy sauce thru the mobile app, but they gave it to me an INCH short of an actual medium cup serving. It was more like a schmedium size. The girl who made it dryly said that's just how it comes out, she can't do anything about it. Like I just have to live with it. And guy who took my order I gave code to didn't make any eye contact or smile, also seemed like he wasn't fully "there". Disappointing visit. I come here less and less often it seems.

Atmosphere: 4

Food: 2

Service: 1

Alondo Preston

I love McDonald's

Vegetarian options: Vegetarian menu is optional

Dietary restrictions: Dietary restriction is optional

Parking: Free parking and plenty of parking space

Kid-friendliness: Yes very kid friendly

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Double Quarter Pounder with Cheese, Mcchicken, McDonald's Big Mac, Hamburger, French Fries, Cheeseburger, Quarter Pounder Hamburger, Quarter Pounder with Cheese, Apple Pie

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