Greasy burgers soaks the bun with grease. Yuck. I thought Maybe lettuce wrap is better, it's not, grease soaked the lettuce
Kid-friendliness: Kids meals
Wheelchair accessibility: Not really
Atmosphere: 2
Food: 1
Service: 2
Margarita Torres
You have a lot of variety and they are all delicious...
Atmosphere: 5
Food: 5
Service: 5
Stephanie Harris
Restaurant is always so clean. Service is quick and efficient. Staff is very friendly and accommodating while taking your order and making modifications to the food.
Atmosphere: 5
Food: 5
Service: 5
Ismael Coronel
I love the food and service
Atmosphere: 5
Food: 5
Service: 5
Jose Garcia
Everything is very rich
Atmosphere: 5
Food: 5
Service: 5
P Bag
If I could give zero stars I would. I recently visited Habit Burger in Sylmar for the first time and had a very unpleasant experience, largely due to an employee named Mary. I usually don’t name names, but this situation needs to be addressed. The food was subpar — tasted old, definitely not fresh, which was already disappointing. However, what truly ruined the experience was the employees attitude.
I always try to give people the benefit of the doubt, so I remained polite and thought maybe she was just having a rough day. But after reading other Yelp reviews, it seems this wasn’t an isolated incident. When I simply asked for my order to be repeated, her attitude was dismissive and full of unnecessary hostility. I had to fully drive back because my order was missing. Not organized, felt like she didn’t wanna be there.
It’s pretty clear customer service isn’t a priority here, I’m not sure what the management is going here but they should definitely fix this issue, it’s horrible ruins customers experience even if the food turns out to be good. If you’re looking for a better experience, save yourself the trouble and head to the La Cañada location instead — the staff there is much friendlier and the food is always fresh.
Super disappointed.
Atmosphere: 1
Food: 1
Service: 1
Rob
Always good food, burgers are fire and even the salads are fire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
AUTO TUB3
This vegetarian Impossible burger is great! I do not understand why every food franchise does not make burgers like this! Super great. I appreciate the service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Jaime Giron
Great hamburgers, excellent variety of food
Rex Cranford (Roses)
Stopped by here because we had a gift card to use. The burgers were great. I especially liked the fries here. Place was clean and our order came out pretty quick. There was a tiny power outage but I think that had something to do with a van that had caught on fire down the block... probably burned some wires or something. Nice location and very close to home so I'd be happy to come back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Original Double Char
I am Habit customer for long time since they were in Santa Barbara only, few days ago I visit this location in Sylmar and they were charging me for Ranch dressing it is the fist time ever Habit charge me $.80 for small cup of dressing for my onion rings Any other Habits they even ask if need any. This place may belongs to a greedy person.
Atmosphere: 1
Food: 1
Service: 1
Ricardo Reyes
Very skimpy on the bbq sauce and fries. They provided a portion of bbq quarter of the way full for a 5 piece chicken tenders. Never going here again. Save your money people, go to In N Out instead.
David Jessi
Food was great. The service was exceptional and the atmosphere was pleasant. They gave me a free sandwich when I didn't eat for 5 days. Will always be a customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Caesar Salad, Onion Rings
Shant Nercissian
Luci was clearly not able to take an order. I had to go back after leaving the drive through because they completely missed an order for a burger and sweet fries. I had to go back go in and order another burger and sweet fries. After getting home with half of my food being cold, I found out that they made a mistake again. I received regular fries. Rather then the sweet fries. The food had wayy to much mayo and most of it was cold. She also made us wait about 5 minutes before ordering in the drive though although no one was infront of us. Went I went back in tables were dirty and it didn't look like the staff want to work. I won't be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Junior Almeda
The people in this restaurant are very courteous. They have great customer service and I was treated
Greasy burgers soaks the bun with grease. Yuck. I thought Maybe lettuce wrap is better, it's not, grease soaked the lettuce
Kid-friendliness: Kids meals
Wheelchair accessibility: Not really
Atmosphere: 2
Food: 1
Service: 2
You have a lot of variety and they are all delicious...
Atmosphere: 5
Food: 5
Service: 5
Restaurant is always so clean. Service is quick and efficient. Staff is very friendly and accommodating while taking your order and making modifications to the food.
Atmosphere: 5
Food: 5
Service: 5
I love the food and service
Atmosphere: 5
Food: 5
Service: 5
Everything is very rich
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would.
I recently visited Habit Burger in Sylmar for the first time and had a very unpleasant experience, largely due to an employee named Mary. I usually don’t name names, but this situation needs to be addressed. The food was subpar — tasted old, definitely not fresh, which was already disappointing. However, what truly ruined the experience was the employees attitude.
I always try to give people the benefit of the doubt, so I remained polite and thought maybe she was just having a rough day. But after reading other Yelp reviews, it seems this wasn’t an isolated incident. When I simply asked for my order to be repeated, her attitude was dismissive and full of unnecessary hostility. I had to fully drive back because my order was missing. Not organized, felt like she didn’t wanna be there.
It’s pretty clear customer service isn’t a priority here, I’m not sure what the management is going here but they should definitely fix this issue, it’s horrible ruins customers experience even if the food turns out to be good. If you’re looking for a better experience, save yourself the trouble and head to the La Cañada location instead — the staff there is much friendlier and the food is always fresh.
Super disappointed.
Atmosphere: 1
Food: 1
Service: 1
Always good food, burgers are fire and even the salads are fire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
This vegetarian Impossible burger is great! I do not understand why every food franchise does not make burgers like this! Super great. I appreciate the service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Great hamburgers, excellent variety of food
Stopped by here because we had a gift card to use. The burgers were great. I especially liked the fries here. Place was clean and our order came out pretty quick. There was a tiny power outage but I think that had something to do with a van that had caught on fire down the block... probably burned some wires or something. Nice location and very close to home so I'd be happy to come back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Original Double Char
Restaurantji Recommends
I am Habit customer for long time since they were in Santa Barbara only, few days ago I visit this location in Sylmar and they were charging me for Ranch dressing it is the fist time ever Habit charge me $.80 for small cup of dressing for my onion rings Any other Habits they even ask if need any. This place may belongs to a greedy person.
Atmosphere: 1
Food: 1
Service: 1
Very skimpy on the bbq sauce and fries. They provided a portion of bbq quarter of the way full for a 5 piece chicken tenders. Never going here again. Save your money people, go to In N Out instead.
Food was great. The service was exceptional and the atmosphere was pleasant. They gave me a free sandwich when I didn't eat for 5 days. Will always be a customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Caesar Salad, Onion Rings
Luci was clearly not able to take an order. I had to go back after leaving the drive through because they completely missed an order for a burger and sweet fries. I had to go back go in and order another burger and sweet fries. After getting home with half of my food being cold, I found out that they made a mistake again. I received regular fries. Rather then the sweet fries. The food had wayy to much mayo and most of it was cold. She also made us wait about 5 minutes before ordering in the drive though although no one was infront of us. Went I went back in tables were dirty and it didn't look like the staff want to work. I won't be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
The people in this restaurant are very courteous. They have great customer service and I was treated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
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