Be careful ordering from this location, there workers seem to have difficulty following basic instructions when requesting no Pico lol
Atmosphere: 1
Food: 1
Service: 1
Scott Stevenson
Sometimes it takes a little longer then I personally believe it should to get your food but quality food typical del taco.
Atmosphere: 5
Food: 5
Service: 3
samhicks29
I went thru the drive thru. They were slow that day. The fries were hot, and the customer service was minimal, but they were busy.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger Combo
Andrew Haines
I get to the drive-thru and look at the menu. It takes about a minute for me to pick what I want. Then I wait. And wait. And wait some more. I see people inside who look like they may be working and a car was in front of me so the system should have been working. But nope, pure silence. No "what do you want to order" or even a "please wait". After 5 more minutes of waiting, rather then wait out my life, I just went to Taco Bell down the street and actually got my order.
Atmosphere: 1
Service: 1
Jamie Karschamroon
Tehachapi Del Taco has definitely gone down hill sadly. Rude workers, cold and wrong food, takes way too long but they are always short staffed. Need better management and better training.
Atmosphere: 1
Food: 1
Service: 1
Jason Storey
Ate here 4 hours later I was sick as can be. Everything from throwing up. Diarrhea, extrem headaches, chills fever, nauseous, i have been sick for several days. Got salmonella from what we can tell. It's soo bad and suffering while my body keeps just trying to purge it self to the point you can barley even take in water.
bobkidgib
I love their shrimp tacos I just wish they were not seasonal.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Shrimp Tacos, The Del Taco
Kaydance Oates
service here doesn’t even deserve a 1 star, they take way too long to give out food in the drive thru! they really need to step up their game, either hire someone who is good at taking orders or take the people who work drive thru off. you guys are called a fast food restaurant for a reason, it should take 30 minutes to an hour for me to get my food!
Atmosphere: 3
Food: 4
Service: 1
Dale Crary
Fast food, serves a purpose for a quick snack
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tacos and Fries
Wesley Kelly
Summary: - Extreme wait times - Bad management - Lazy, incompetent, or untrained employees - Employees eating behind the counter while you wait for a half hour - Lied to me about a refund - Food was what I expected
I visited on 8/10/24. I waited at the end of the drive thru line for maybe 5 minutes and the cars never moved, so I parked and went in. There was no line, and maybe 5 other customers, half with food. I ordered a burrito and fries and took a seat. I waited for 25 minutes before I went up to the counter to see what was going on, and they had deleted my order or sent it to the wrong person because it wasn't even on the screen. The manager saw me waiting and gave me a refund (she said). It's 5 days later and no refund on my credit card.
There were four employees behind the counter: 1 manager, 1 line guy, 1 drive-thru gal, and 1 other gal standing around eating.
The guy making food was told by the manager to make my burrito. He wasn't working on anything at the moment. Then he made another order before making my food. He walked up to me and handed me the burrito, and I then told him I also ordered fries. Instead of turning around to the fries ready in the station directly next to him, he said "ok" and then went back to his station. I had to wait another minute for drive-thru gal (apparently the authorized French fry assembler) to take 5 seconds to scoop me some fries and hand them to me.
The manager and another employee were eating behind the counter while I waited for my food. Very cool.
The manager has no idea what she's doing; there is nobody expediting, nobody checking orders, nobody prepping food so that the guy on the line can work faster. The stations are unclean, and there's food and bags of tortillas scattered all over the place. The floors are DISGUSTING. One employee was standing around eating.
Drive-thru gal was doing a great job for what it's worth. But the employees are either incompetent or don't feel empowered to do an extremely minor task outside of their station. The wait times are entirely self-induced. I've been to this Del Taco probably a hundred times since I was there on opening day, and it's a shadow of its former self.
Recommended dishes: Taco with Lots of Cheese with Fries, The Del Taco
꧁Makayla_playz꧂
So I don't know who is the owner of this taco bell because nobody wants to give me that information or any I might add, but this owner seems to know nothing about running a business or they just don't care, I live in tehachapi and several times I have come here the employees rudely tell me they can't help me because nobody showed up for work. That they are alone because their co workers never showed up, this has happened multiple times and yet these people still work here, if your employees don't want to show up for work then let them go and hire other people
Atmosphere: 3
Food: 4
Service: 1
Randy White
Just leaps and bounds better than taco bell. And very underrated fries
m4lfuncti0n
Delicious Food, clean restaurant, friendly staff!
Jonathan T
Service was on the slow side, but hey, at least someone was there to take my order and prepare the food. Why not 5 stars? It’s Del Taco. But overall, not bad. Love fries with my burrito.
Be careful ordering from this location, there workers seem to have difficulty following basic instructions when requesting no Pico lol
Atmosphere: 1
Food: 1
Service: 1
Sometimes it takes a little longer then I personally believe it should to get your food but quality food typical del taco.
Atmosphere: 5
Food: 5
Service: 3
I went thru the drive thru. They were slow that day. The fries were hot, and the customer service was minimal, but they were busy.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger Combo
I get to the drive-thru and look at the menu. It takes about a minute for me to pick what I want. Then I wait. And wait. And wait some more. I see people inside who look like they may be working and a car was in front of me so the system should have been working. But nope, pure silence. No "what do you want to order" or even a "please wait". After 5 more minutes of waiting, rather then wait out my life, I just went to Taco Bell down the street and actually got my order.
Atmosphere: 1
Service: 1
Tehachapi Del Taco has definitely gone down hill sadly. Rude workers, cold and wrong food, takes way too long but they are always short staffed. Need better management and better training.
Atmosphere: 1
Food: 1
Service: 1
Ate here 4 hours later I was sick as can be. Everything from throwing up. Diarrhea, extrem headaches, chills fever, nauseous, i have been sick for several days. Got salmonella from what we can tell. It's soo bad and suffering while my body keeps just trying to purge it self to the point you can barley even take in water.
I love their shrimp tacos I just wish they were not seasonal.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Shrimp Tacos, The Del Taco
service here doesn’t even deserve a 1 star, they take way too long to give out food in the drive thru! they really need to step up their game, either hire someone who is good at taking orders or take the people who work drive thru off. you guys are called a fast food restaurant for a reason, it should take 30 minutes to an hour for me to get my food!
Atmosphere: 3
Food: 4
Service: 1
Fast food, serves a purpose for a quick snack
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tacos and Fries
Summary:
- Extreme wait times
- Bad management
- Lazy, incompetent, or untrained employees
- Employees eating behind the counter while you wait for a half hour
- Lied to me about a refund
- Food was what I expected
I visited on 8/10/24. I waited at the end of the drive thru line for maybe 5 minutes and the cars never moved, so I parked and went in. There was no line, and maybe 5 other customers, half with food. I ordered a burrito and fries and took a seat. I waited for 25 minutes before I went up to the counter to see what was going on, and they had deleted my order or sent it to the wrong person because it wasn't even on the screen. The manager saw me waiting and gave me a refund (she said). It's 5 days later and no refund on my credit card.
There were four employees behind the counter: 1 manager, 1 line guy, 1 drive-thru gal, and 1 other gal standing around eating.
The guy making food was told by the manager to make my burrito. He wasn't working on anything at the moment. Then he made another order before making my food. He walked up to me and handed me the burrito, and I then told him I also ordered fries. Instead of turning around to the fries ready in the station directly next to him, he said "ok" and then went back to his station. I had to wait another minute for drive-thru gal (apparently the authorized French fry assembler) to take 5 seconds to scoop me some fries and hand them to me.
The manager and another employee were eating behind the counter while I waited for my food. Very cool.
The manager has no idea what she's doing; there is nobody expediting, nobody checking orders, nobody prepping food so that the guy on the line can work faster. The stations are unclean, and there's food and bags of tortillas scattered all over the place. The floors are DISGUSTING. One employee was standing around eating.
Drive-thru gal was doing a great job for what it's worth. But the employees are either incompetent or don't feel empowered to do an extremely minor task outside of their station. The wait times are entirely self-induced. I've been to this Del Taco probably a hundred times since I was there on opening day, and it's a shadow of its former self.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Oddly quiet and peaceful at 10:30pm !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco with Lots of Cheese with Fries, The Del Taco
So I don't know who is the owner of this taco bell because nobody wants to give me that information or any I might add, but this owner seems to know nothing about running a business or they just don't care, I live in tehachapi and several times I have come here the employees rudely tell me they can't help me because nobody showed up for work. That they are alone because their co workers never showed up, this has happened multiple times and yet these people still work here, if your employees don't want to show up for work then let them go and hire other people
Atmosphere: 3
Food: 4
Service: 1
Just leaps and bounds better than taco bell. And very underrated fries
Delicious Food, clean restaurant, friendly staff!
Service was on the slow side, but hey, at least someone was there to take my order and prepare the food. Why not 5 stars? It’s Del Taco. But overall, not bad. Love fries with my burrito.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Macho Combo Burrito
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