I can hardly understand the lady at the cash register. The first time I came in she rang me up for cash when I was paying card and then insisted that I give her cash but I wanted to pay card. Now today I ordered a wrap and she was trying to charge me $13 when the menu clearly says $10.59. They told me that it was for a “foot long”. The menu clearly says “wrap” I did not add anything that would cause the price to change. Terrible service and they lost my business. Things have changed since the old manager is now gone. Miss that guy he greeted me with a smile and was pleasant to be around. New staff is unwelcoming and poorly trained.
Atmosphere: 1
Food: 1
Service: 1
Marcus Cirillo
Update, managers response is in the photo. She called me a racist… how she came to that conclusion, I have no idea.
I placed an online order for 33.55 and called the store to verify they received it because I was having issues online. They did not receive it but my card was charged 33.55. I spoke with Roxy who was very helpful and told me her manager, Jasmine would be in shortly. Roxy took my order over the phone so they could make it quickly when I got to the store in person after her manager had time to access what was going on. When I got in the store Jasmine was there and while I was explaining to her what happened, mid sentence, she put her hand up and started helping another customer. I waited until they were done and she proceeded to tell me that there was nothing she could do about the charge because on her end she didn’t see it and our town is full of scammers. I told her I would pay for the order and if she could have her crew make it quickly as I was in my lunch break. She proceeded to tell me no one wrote my order down and I would have to get in line and order again. Then Roxy spoke up and said she took it and she started making it. I asked what to do about the 33.55 charge and she said I would have to call my bank, that she could do nothing to help me and neither could Subway. My total ended up being .30 more in store and I would have assumed that she would have at least priced matched but she did nothing. She was extremely rude and now I worried about 33.55 that I was charged on top of the charge I had in store. I hope someone discusses her behavior with her and I hope someone can help me with my charge. It was not fraud, there was an error in the app somehow. We are regular customers and will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Mac
The girl didnt know how slice the sandwhich into 4 ?plus she would only a put little bit of lettuce..little ...bell pepper...onion...olives..ask for more same thing??
Atmosphere: 5
Food: 5
Service: 1
Michael Solway
I’ve never been to a more stingy Subway… When you ask for spinach on a foot long, do you really expect them to put 6 little pieces??? Then when you ask politely for more, they give you 3 more little leaves… If we pay $13 + on a sandwich, stop being so cheap! Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
L. Consoli
First visit here. It is located inside building with Loves and McDonalds. Ample parking with handicap parking and access. Clean, neat and organized interior with indoor seating. Restrooms are available. Kirk our server was excellent, very friendly, patient and courteous. We ordered customed made sandwich. Kirk let us take our time to choose the ingredients. Our custom roasted chicken sub with muitigrain bread was delicious. Their standard menu selections looked good too. We will definitely return.
Atmosphere: 5
Food: 5
Service: 5
diane barela
Love Subway!!
Atmosphere: 5
Food: 5
Service: 4
Lesley Casey
Great app and coupons
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carved Turkey Bacon, Auntie Anne's Footlong Pretzel, Cookies
Paul C
The policy at this place is ridiculous, I went in to order and there's 5 people in line in front of me and the workers are making a bunch of subs for online orders and making customers wait. I mentioned something to one of the workers and he got an attitude. Very poorly managed! After that I took my business elsewhere, another customer was was quick to follow, shaking his head as he was getting in his car. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Maegan Longyear
I ordered two subs using the Subway app for lunch. It was convenient that this location does curbside pickup. Once I returned home I realized they made both of the subs wrong. It's super disappointing to spend over $20 and have your entire order be incorrect.
Matthew Makita
looking forward to a sandwich but for some reason they are closed at 8 pm on a
Something is really off with the food. The tuna taste horrible. They never have any bread, meats , or cookies or soup. Literally went 4 dofferent times they dont have anything.I had to stop going. We have three locations and something is off with every one of them here. Please reteach your employees to make the tuna correctly and provide different options for breads and cookies. Unfortunate.
Atmosphere: 5
Food: 1
Service: 5
RJ van der Hoek
stole $40 and now i don't get food tonight. good job, subway, ya thieving gints. Placed order via app. no issue placing the order. arrived to pick up food and the store was cold and dark with no notice posted. absolutely unacceptable and theft of my money.
Atmosphere: 1
Food: 1
Service: 1
Margie S R (Tica)
Great service ..in techapi ca .
Atmosphere: 5
Food: 5
Service: 5
Margie R
Great service ..in techapi ca .
Atmosphere: 5
Food: 5
Service: 5
Michael Scott Self
I waited in line for 15 minutes. Joey told me sliders are not available at this location but they can't remove them from the menu "or we will get dinged and if we get dinged enough the owner could lose his store."So why not put a notice on the menu saying the store doesn't have sliders? Or why not have sliders? What a a very odd way to so business. It's a waste of our time. I won't be back. That has to be worse than a ding.
I can hardly understand the lady at the cash register. The first time I came in she rang me up for cash when I was paying card and then insisted that I give her cash but I wanted to pay card. Now today I ordered a wrap and she was trying to charge me $13 when the menu clearly says $10.59. They told me that it was for a “foot long”. The menu clearly says “wrap” I did not add anything that would cause the price to change. Terrible service and they lost my business. Things have changed since the old manager is now gone. Miss that guy he greeted me with a smile and was pleasant to be around. New staff is unwelcoming and poorly trained.
Atmosphere: 1
Food: 1
Service: 1
Update, managers response is in the photo. She called me a racist… how she came to that conclusion, I have no idea.
I placed an online order for 33.55 and called the store to verify they received it because I was having issues online. They did not receive it but my card was charged 33.55. I spoke with Roxy who was very helpful and told me her manager, Jasmine would be in shortly. Roxy took my order over the phone so they could make it quickly when I got to the store in person after her manager had time to access what was going on. When I got in the store Jasmine was there and while I was explaining to her what happened, mid sentence, she put her hand up and started helping another customer. I waited until they were done and she proceeded to tell me that there was nothing she could do about the charge because on her end she didn’t see it and our town is full of scammers. I told her I would pay for the order and if she could have her crew make it quickly as I was in my lunch break. She proceeded to tell me no one wrote my order down and I would have to get in line and order again. Then Roxy spoke up and said she took it and she started making it. I asked what to do about the 33.55 charge and she said I would have to call my bank, that she could do nothing to help me and neither could Subway. My total ended up being .30 more in store and I would have assumed that she would have at least priced matched but she did nothing. She was extremely rude and now I worried about 33.55 that I was charged on top of the charge I had in store. I hope someone discusses her behavior with her and I hope someone can help me with my charge. It was not fraud, there was an error in the app somehow. We are regular customers and will not be going back.
Atmosphere: 1
Food: 1
Service: 1
The girl didnt know how slice the sandwhich into 4 ?plus she would only a put little bit of lettuce..little ...bell pepper...onion...olives..ask for more same thing??
Atmosphere: 5
Food: 5
Service: 1
I’ve never been to a more stingy Subway… When you ask for spinach on a foot long, do you really expect them to put 6 little pieces??? Then when you ask politely for more, they give you 3 more little leaves… If we pay $13 + on a sandwich, stop being so cheap! Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
First visit here. It is located inside building with Loves and McDonalds. Ample parking with handicap parking and access. Clean, neat and organized interior with indoor seating. Restrooms are available. Kirk our server was excellent, very friendly, patient and courteous. We ordered customed made sandwich. Kirk let us take our time to choose the ingredients. Our custom roasted chicken sub with muitigrain bread was delicious. Their standard menu selections looked good too. We will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Love Subway!!
Atmosphere: 5
Food: 5
Service: 4
Great app and coupons
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carved Turkey Bacon, Auntie Anne's Footlong Pretzel, Cookies
The policy at this place is ridiculous, I went in to order and there's 5 people in line in front of me and the workers are making a bunch of subs for online orders and making customers wait. I mentioned something to one of the workers and he got an attitude. Very poorly managed! After that I took my business elsewhere, another customer was was quick to follow, shaking his head as he was getting in his car. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
I ordered two subs using the Subway app for lunch. It was convenient that this location does curbside pickup. Once I returned home I realized they made both of the subs wrong. It's super disappointing to spend over $20 and have your entire order be incorrect.
looking forward to a sandwich but for some reason they are closed at 8 pm on a
Food: 3
Service: 1
Restaurantji Recommends
Something is really off with the food. The tuna taste horrible. They never have any bread, meats , or cookies or soup. Literally went 4 dofferent times they dont have anything.I had to stop going. We have three locations and something is off with every one of them here. Please reteach your employees to make the tuna correctly and provide different options for breads and cookies. Unfortunate.
Atmosphere: 5
Food: 1
Service: 5
stole $40 and now i don't get food tonight. good job, subway, ya thieving gints. Placed order via app. no issue placing the order. arrived to pick up food and the store was cold and dark with no notice posted. absolutely unacceptable and theft of my money.
Atmosphere: 1
Food: 1
Service: 1
Great service ..in techapi ca .
Atmosphere: 5
Food: 5
Service: 5
Great service ..in techapi ca .
Atmosphere: 5
Food: 5
Service: 5
I waited in line for 15 minutes. Joey told me sliders are not available at this location but they can't remove them from the menu "or we will get dinged and if we get dinged enough the owner could lose his store."So why not put a notice on the menu saying the store doesn't have sliders? Or why not have sliders? What a a very odd way to so business. It's a waste of our time. I won't be back. That has to be worse than a ding.
Atmosphere: 2
Food: 1
Service: 3
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