No online order, no pick up, tight space, huge lines and antiquated ordering system takes away from the joy of the food. The food and menu is 5 star.
Atmosphere: 1
Food: 5
Service: 1
Robert Freese
The workers seem like they care, but their work is severely hindered by their manual order entry process, writing tickets, having to call out orders often 3 or 4 times to get the order created and paid for. Nothing a little modern order entry system wouldn't fix. I've been standing here waiting for 15 minutes, otherwise I'd rate the food too...
Atmosphere: 3
Service: 3
Rahul rahul
Waited for an hour to get my order. It wasnt crowded and not an hygienic place to have food. Never visit them again
Atmosphere: 1
Food: 1
Service: 1
Jack Z
It takes entirely way too long for them to go to each customer. They will take an order and they will be on the phone ringing people up at the register and doing everything but taking everybody’s orders seriously was watching them. Take eight minutes to take anyone’s order everyone was sitting there not busy at all. I am not gonna wait half an hour for a bagel. It’s not that difficult. Just pure chaos on how the lines are from the time you walk in. I have also noticed a sharp decline in foot traffic at this location probably because of the time it takes to get a single bagel. This is not considered a restaurant and should not have restaurant waiting times. Lost a good customer today.
Jass Sangha
Decent place to hang out for simple coffee
Atmosphere: 4
Food: 4
Service: 3
Mark Wade
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Chansada Sonesing
I've gone to this place maybe 2 or 3 times and for some reason, the wait is always long just for a few bagels. The service can be a little more organized with the orders.
Atmosphere: 3
Food: 3
Service: 2
Arkesht Tripathi
Very nice food and an ambient place.
Atmosphere: 4
Food: 5
Service: 4
Paul Costa
Some of the best bagel breakfasts anywhere. Service is super slow. Just a bad system for taking orders.
Ellen Leighton
Best bagels outside of New York. They do an amazing job.
Pre ordered 3 bagels to not wait in line. Waited over 10 min bagel was now gross and cold and cream cheese at room temp. Only 4 families in front of me to pay. Too bad they are the only bagel place in town. Not worth the time to drive across town for.
Prentiss Jefferson
Food is amazing. Taste, quality and portions are great. I recommend the Nova sandwich. On the downside be prepared to wait in a long line. This store is popular and people come in all day.
Kenneth Saavedra IG77
Call to make an order. Waited 30 min arrived there just to tell me I didn't order and that they don't have my food. Why have phone orders then.
Maurice Gatdula
Love their bagels, love the sandwiches, love the Vietnamese ice coffee. During peak times expect a wait though, they really need two people taking orders at times.
Willadeana White
I had the fruit salad and it was well worth the $4. Wished I lived in Tracy because it is a nice place with courteous staff, clean spacious seating, and great parking.
No online order, no pick up, tight space, huge lines and antiquated ordering system takes away from the joy of the food. The food and menu is 5 star.
Atmosphere: 1
Food: 5
Service: 1
The workers seem like they care, but their work is severely hindered by their manual order entry process, writing tickets, having to call out orders often 3 or 4 times to get the order created and paid for. Nothing a little modern order entry system wouldn't fix. I've been standing here waiting for 15 minutes, otherwise I'd rate the food too...
Atmosphere: 3
Service: 3
Waited for an hour to get my order. It wasnt crowded and not an hygienic place to have food.
Never visit them again
Atmosphere: 1
Food: 1
Service: 1
It takes entirely way too long for them to go to each customer. They will take an order and they will be on the phone ringing people up at the register and doing everything but taking everybody’s orders seriously was watching them. Take eight minutes to take anyone’s order everyone was sitting there not busy at all.
I am not gonna wait half an hour for a bagel. It’s not that difficult. Just pure chaos on how the lines are from the time you walk in. I have also noticed a sharp decline in foot traffic at this location probably because of the time it takes to get a single bagel. This is not considered a restaurant and should not have restaurant waiting times. Lost a good customer today.
Decent place to hang out for simple coffee
Atmosphere: 4
Food: 4
Service: 3
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
I've gone to this place maybe 2 or 3 times and for some reason, the wait is always long just for a few bagels. The service can be a little more organized with the orders.
Atmosphere: 3
Food: 3
Service: 2
Very nice food and an ambient place.
Atmosphere: 4
Food: 5
Service: 4
Some of the best bagel breakfasts anywhere. Service is super slow. Just a bad system for taking orders.
Best bagels outside of New York. They do an amazing job.
Restaurantji Recommends
Pre ordered 3 bagels to not wait in line. Waited over 10 min bagel was now gross and cold and cream cheese at room temp. Only 4 families in front of me to pay. Too bad they are the only bagel place in town. Not worth the time to drive across town for.
Food is amazing. Taste, quality and portions are great. I recommend the Nova sandwich. On the downside be prepared to wait in a long line. This store is popular and people come in all day.
Call to make an order. Waited 30 min arrived there just to tell me I didn't order and that they don't have my food. Why have phone orders then.
Love their bagels, love the sandwiches, love the Vietnamese ice coffee. During peak times expect a wait though, they really need two people taking orders at times.
I had the fruit salad and it was well worth the $4. Wished I lived in Tracy because it is a nice place with courteous staff, clean spacious seating, and great parking.
Atmosphere: 5
Food: 5
Service: 5
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