On occasion you get a chicken that appears to have been waiting for too long and is on the dry side. But most of the time it is great
Atmosphere: 5
Food: 4
Service: 5
Harry Frazier
Loved this place! I recently moved and it was suggested by my son. I had one of the chicken bowls which was terrific and at an affordable price. I'll definitely add it to my rolodex of restaurant rotations.
Atmosphere: 5
Food: 5
Service: 5
D R
Haven’t been at El Polo Loco or should I say El Polo Joko for a while the flavor is different and the 8 pc meal for $30 was hard and tasted like it’s been sitting under the light all day. Not going back the $5 Costco chicken is better and juicier.
Atmosphere: 3
Food: 2
Service: 3
Ms. KingIsHere
My crunchy chicken tacos was not good yesterday. Not sure if it was because it was Christmas Eve and 6:45 pm. Greasy, more lettuce than chicken and lukewarm. The only item that was hot was the churros🤔🫣.
Food: 2
Service: 3
Naveed Assifi
The best customer service. We love the Fire Grilled Chicken.
Help resolve issue without question good customer service.
Atmosphere: 4
Food: 4
Service: 5
Kelly Banh
I usually like El Pollo but today I ordered a 2 piece (breast and wing) combo and they skimped me by giving me the smallest wing I've ever gotten at a chicken restaurant.
Atmosphere: 3
Food: 3
Service: 3
Adele Chavez
One of my favorite healthy fast foods!!! Love this place the servers are very polite and courteous👌
Atmosphere: 5
Food: 5
Service: 5
Calvin Korn
They've downsized their menus. They no longer offer black beans. They no longer offer a shrimp. Mediocracy at its best
On occasion you get a chicken that appears to have been waiting for too long and is on the dry side. But most of the time it is great
Atmosphere: 5
Food: 4
Service: 5
Loved this place! I recently moved and it was suggested by my son. I had one of the chicken bowls which was terrific and at an affordable price. I'll definitely add it to my rolodex of restaurant rotations.
Atmosphere: 5
Food: 5
Service: 5
Haven’t been at El Polo Loco or should I say El Polo Joko for a while the flavor is different and the 8 pc meal for $30 was hard and tasted like it’s been sitting under the light all day. Not going back the $5 Costco chicken is better and juicier.
Atmosphere: 3
Food: 2
Service: 3
My crunchy chicken tacos was not good yesterday. Not sure if it was because it was Christmas Eve and 6:45 pm. Greasy, more lettuce than chicken and lukewarm. The only item that was hot was the churros🤔🫣.
Food: 2
Service: 3
The best customer service. We love the Fire Grilled Chicken.
Atmosphere: 5
Food: 5
Service: 5
Good enough.
Delicious chicken
Atmosphere: 1
Food: 5
Service: 1
So far fresh meals with good flavor.
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
It's gotten pricey for chicken but good...
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Help resolve issue without question good customer service.
Atmosphere: 4
Food: 4
Service: 5
I usually like El Pollo but today I ordered a 2 piece (breast and wing) combo and they skimped me by giving me the smallest wing I've ever gotten at a chicken restaurant.
Atmosphere: 3
Food: 3
Service: 3
One of my favorite healthy fast foods!!! Love this place the servers are very polite and courteous👌
Atmosphere: 5
Food: 5
Service: 5
They've downsized their menus. They no longer offer black beans. They no longer offer a shrimp.
Mediocracy at its best
Atmosphere: 3
Food: 3
Service: 3
good chicken and at a good price
Atmosphere: 4
Food: 5
Service: 5
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