It’s unfortunate when learned behavior stems into the workplace . Ms Elia(?) the manager at this location serviced the person behind me first and in the process of finishing my drink, took a walk in pickup who had not waited more than a min. She only made eye contact because I asked if she was the manager and then her name. Companies should teach the only color to be concerned with is GREEN! I will not be going back and will share this same information with my circle. Hope you have the day you deserve ☀️
Food: 5
Service: 1
Naveed Assifi
Nice customer service and delicious juice.
Atmosphere: 5
Food: 5
Service: 5
mary robison
Jamba is always a tasty more healthy choice. Sad most of the time there is not enough staff, I'm guessing because the employees are always back behind making drinks , they take a while to even acknowledge you. It is frustrating when you know your drinks are just sitting in their fridge for pick up.
Vivi LEE
I placed a mobile order and arrived exactly at the scheduled pick-up time, but ended up waiting nearly 20 minutes. Even after 15 minutes had passed, my order still hadn’t been started. I had to go up and remind the staff, and even then, they didn’t begin making it right away.
What’s the point of setting a pick-up time if you can’t stick to it? Using the app was supposed to save time, but it’s actually slower than ordering in person. This kind of disorganized system and lack of accountability is really frustrating. If the mobile ordering system doesn’t work, don’t advertise it as a convenient option.
Terrible management and service. I won’t be coming back.
Jadon Thibodeaux
Rep was patient and friendly
travis huynh
I wish I can give them negative stars or at minimum 0. Service was down right pathetic. They were understaffed and training new employees. They should have at least gave customers a heads up there would be a 40 min minimum wait for orders. Also they were not wearing gloves and just sliding trash and food waste around the counter. Never coming here or spending a dime at Jamba Juice if this is the standard of this organization
Rolander Person
Very disappointed. Usually I have good experiences at Jamba but today was absolutely horrible and just unacceptable. It took 50 minutes to get 2 smoothies. The employees didn't seem to know what they were doing and several people walked out and asked for refunds. I would suggest investing in staff that cares and puts some effort into what they are doing
DM Ganitano
Took them 40minute to make 1drink and they skip my order. Shm. Do better
stephanie valentin
i went to jamba juice with my boyfriend around 8:54 because i was craving a bp love chocolate smoothie and the girl that took are order was rude she gave us attitude and dirty looks like if she was mad that we were there she was doing everything rushing and i told her i wanted my smoothie extra blended bc last time they didn’t and when i was drinking my smoothie their was chunky banna pieces tasted nasty
Latisha Shaw
I’m disappointed I stood in the lobby for about 8 minutes nobody told me you had to use the kiosk to order. The people who work at this location should look up to see how can they help people. Not one person looked up to scan the lobby for customer service assistance. Not good. Always be aware of your surroundings and help the customers. A man in line actually made me aware to place my order at the kiosk.
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice.. I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Too Glued
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice.. I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Mya Roundy
Taylor was so sweet and helpful. I have a serious allergy to all corn products and she had no problem looking at each ingredient for me. Great customer service. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Johnesha Richard
Mikayla deserves a raise!! Mikayla was so sweet and genuine when it came to her customer service and personality!! I really appreciate Mikayla, SHE DESERVES A RAISE! MIKAYLA IS A FUTURE BOSS !!
It’s unfortunate when learned behavior stems into the workplace . Ms Elia(?) the manager at this location serviced the person behind me first and in the process of finishing my drink, took a walk in pickup who had not waited more than a min. She only made eye contact because I asked if she was the manager and then her name. Companies should teach the only color to be concerned with is GREEN! I will not be going back and will share this same information with my circle. Hope you have the day you deserve ☀️
Food: 5
Service: 1
Nice customer service and delicious juice.
Atmosphere: 5
Food: 5
Service: 5
Jamba is always a tasty more healthy choice. Sad most of the time there is not enough staff, I'm guessing because the employees are always back behind making drinks , they take a while to even acknowledge you.
It is frustrating when you know your drinks are just sitting in their fridge for pick up.
I placed a mobile order and arrived exactly at the scheduled pick-up time, but ended up waiting nearly 20 minutes. Even after 15 minutes had passed, my order still hadn’t been started. I had to go up and remind the staff, and even then, they didn’t begin making it right away.
What’s the point of setting a pick-up time if you can’t stick to it? Using the app was supposed to save time, but it’s actually slower than ordering in person. This kind of disorganized system and lack of accountability is really frustrating. If the mobile ordering system doesn’t work, don’t advertise it as a convenient option.
Terrible management and service. I won’t be coming back.
Rep was patient and friendly
I wish I can give them negative stars or at minimum 0. Service was down right pathetic. They were understaffed and training new employees. They should have at least gave customers a heads up there would be a 40 min minimum wait for orders. Also they were not wearing gloves and just sliding trash and food waste around the counter. Never coming here or spending a dime at Jamba Juice if this is the standard of this organization
Very disappointed. Usually I have good experiences at Jamba but today was absolutely horrible and just unacceptable. It took 50 minutes to get 2 smoothies. The employees didn't seem to know what they were doing and several people walked out and asked for refunds. I would suggest investing in staff that cares and puts some effort into what they are doing
Took them 40minute to make 1drink and they skip my order. Shm. Do better
i went to jamba juice with my boyfriend around 8:54 because i was craving a bp love chocolate smoothie and the girl that took are order was rude she gave us attitude and dirty looks like if she was mad that we were there she was doing everything rushing and i told her i wanted my smoothie extra blended bc last time they didn’t and when i was drinking my smoothie their was chunky banna pieces tasted nasty
I’m disappointed I stood in the lobby for about 8 minutes nobody told me you had to use the kiosk to order. The people who work at this location should look up to see how can they help people. Not one person looked up to scan the lobby for customer service assistance. Not good. Always be aware of your surroundings and help the customers. A man in line actually made me aware to place my order at the kiosk.
Service: 1
Restaurantji Recommends
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice..
I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice..
I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Taylor was so sweet and helpful. I have a serious allergy to all corn products and she had no problem looking at each ingredient for me. Great customer service. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Mikayla deserves a raise!! Mikayla was so sweet and genuine when it came to her customer service and personality!! I really appreciate Mikayla, SHE DESERVES A RAISE! MIKAYLA IS A FUTURE BOSS !!
Orange Dream Machine very good still to this day!
Atmosphere: 5
Food: 5
Service: 5
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