I’m disappointed I stood in the lobby for about 8 minutes nobody told me you had to use the kiosk to order. The people who work at this location should look up to see how can they help people. Not one person looked up to scan the lobby for customer service assistance. Not good. Always be aware of your surroundings and help the customers. A man in line actually made me aware to place my order at the kiosk.
Service: 1
T V
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice.. I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Too Glued
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice.. I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Mya Roundy
Taylor was so sweet and helpful. I have a serious allergy to all corn products and she had no problem looking at each ingredient for me. Great customer service. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Johnesha Richard
Mikayla deserves a raise!! Mikayla was so sweet and genuine when it came to her customer service and personality!! I really appreciate Mikayla, SHE DESERVES A RAISE! MIKAYLA IS A FUTURE BOSS !!
Diana Hernandez
Orange Dream Machine very good still to this day!
Atmosphere: 5
Food: 5
Service: 5
K Y
The girls working there are useless. We went in for takeout and they both were so busy fighting with each other that they didn't even bother to take our order. We had to walk out, SHAME ON U GUYS.I am adding this part to the review as the shift lead, Roselyn Sandoval Vazquez, who got back to me regarding this issue through an email is as irresponsible as the workers who were not ready to take our order on that day. U guys are just beating each other at ur failures. Awesome ?
Service: 1
Sabrina Carranza
Staff are nice
Tracy California
I'm giving this a one star due to lack of communication to employees and customer. I came in with my Jamba Juice Tumbler on 01-02-24 and the server on the cash register tried to get my 10 percent off for using the tumbler. She seems to have trouble trying to give me my 10 percent and when she saw 2 more people behind me she told me that she'll let her manager know and that they can refund me my $1.15 to me debit card. I believed her and said okay and gave a tip. Now today(1-4-23) I addressed this issue with an assistant manager and she flat out told me that she cannot give me my money because I already paid and that the person that was taking my order was just their floor worker or something. This was a very disappointing service and establishment.
Atmosphere: 4
Food: 4
Service: 1
Ashley Flores
2 stars because the Caribbean passion that was made had too much orange juice and zero flavor. If I could give no stars to the girl who was making my order, I would. I walked in and waited at the counter (mind you, it’s 9am and not busy whatsoever) not only am I standing there for maybe a minute, she not once greets me, no good morning, doesn’t even look up ONCE to acknowledge me or even says “I’ll be with you in just a moment” nothing! I am tired of seeing this younger generation with zero hospitality skills or at AT LEAST showing some effort to care. Horrible service.Fix your attitude honey.
This is the best jamba juice. My drinks are always on point. They are fast even when they are busy or short staff. Very nice and welcoming. They always have smiles on their faces no matter how busy it gets. Thank you ? for all that you do .
Babuer Latify
I love Jamba mmmmm yummm vanilla blue sky ????
Melina M.
The parking is tight here and it's also hard to find a spot to park in, but it is delicious, refreshing and the boosts they offer are awesome ???
I’m disappointed I stood in the lobby for about 8 minutes nobody told me you had to use the kiosk to order. The people who work at this location should look up to see how can they help people. Not one person looked up to scan the lobby for customer service assistance. Not good. Always be aware of your surroundings and help the customers. A man in line actually made me aware to place my order at the kiosk.
Service: 1
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice..
I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
From the moment that I walked into this place I was not greeted and matter fact ignored.
When the lady “Emilia” finally acknowledged me she said I can take my own order on the kiosk.
Finally ordered my orange/ carrot juice and bowl after about 5 min
Then she proceeded to tell me they are out of carrots and can not make the juice..
I do not believe her and believe they didn’t want to work, so I made it easier on them by asking for a refund.. she gave me cash back when I wanted it on my card due to fees etc. but got my money back and will not return, some people do belong in the customer service industry have a wonderful day “Emilia B”
Atmosphere: 1
Food: 1
Service: 1
Taylor was so sweet and helpful. I have a serious allergy to all corn products and she had no problem looking at each ingredient for me. Great customer service. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Mikayla deserves a raise!! Mikayla was so sweet and genuine when it came to her customer service and personality!! I really appreciate Mikayla, SHE DESERVES A RAISE! MIKAYLA IS A FUTURE BOSS !!
Orange Dream Machine very good still to this day!
Atmosphere: 5
Food: 5
Service: 5
The girls working there are useless. We went in for takeout and they both were so busy fighting with each other that they didn't even bother to take our order. We had to walk out, SHAME ON U GUYS.I am adding this part to the review as the shift lead, Roselyn Sandoval Vazquez, who got back to me regarding this issue through an email is as irresponsible as the workers who were not ready to take our order on that day. U guys are just beating each other at ur failures. Awesome ?
Service: 1
Staff are nice
I'm giving this a one star due to lack of communication to employees and customer. I came in with my Jamba Juice Tumbler on 01-02-24 and the server on the cash register tried to get my 10 percent off for using the tumbler. She seems to have trouble trying to give me my 10 percent and when she saw 2 more people behind me she told me that she'll let her manager know and that they can refund me my $1.15 to me debit card. I believed her and said okay and gave a tip. Now today(1-4-23) I addressed this issue with an assistant manager and she flat out told me that she cannot give me my money because I already paid and that the person that was taking my order was just their floor worker or something. This was a very disappointing service and establishment.
Atmosphere: 4
Food: 4
Service: 1
2 stars because the Caribbean passion that was made had too much orange juice and zero flavor. If I could give no stars to the girl who was making my order, I would. I walked in and waited at the counter (mind you, it’s 9am and not busy whatsoever) not only am I standing there for maybe a minute, she not once greets me, no good morning, doesn’t even look up ONCE to acknowledge me or even says “I’ll be with you in just a moment” nothing! I am tired of seeing this younger generation with zero hospitality skills or at AT LEAST showing some effort to care. Horrible service.Fix your attitude honey.
Food: 1
Service: 1
Restaurantji Recommends
Smoothies and Service are good
This is the best jamba juice. My drinks are always on point. They are fast even when they are busy or short staff. Very nice and welcoming. They always have smiles on their faces no matter how busy it gets. Thank you ? for all that you do .
I love Jamba mmmmm yummm vanilla blue sky ????
The parking is tight here and it's also hard to find a spot to park in, but it is delicious, refreshing and the boosts they offer are awesome ???
The new waffle ? was delicious!!
Loading...