Well the last two times I have gone to this store they have forgotten something in my order.
Atmosphere: 3
Food: 5
Service: 5
Ess Gee
My online orders are always ready for pickup when I arrive, and the food is always as great as we've come to expect. The one time that I ordered on-site, the friendly staff went above and beyond to be helpful. (Tip: If you haven't already, try their Classic Chicken Sandwich. It's huge, delicious, and exceeded all of our expectations!)
Went through the drive through and they didn't give me my famous bowl so I called them and they said next time I came in they will honor me the famous bowl meal instead of just the bowl. Came back a week later and no meal
Itz_Prince_Albert
I’m glad this place is getting better. The chicken here tastes way better than about probably a few years ago since it tastes pretty old back then, but now it tastes fresh and well seasoned, and the staff here is friendly. Definitely will be coming back for sure whenever I get hungry or probably when I’m going somewhere. Very impressed. 🙂
Atmosphere: 5
Food: 5
Service: 5
Bubbles Garage
We were asked to park which is fine I never mind waiting a couple of mins but the area is questionable. I did like the guy in the drive thu wiped off our cups and that was so nice. No sticky cups
Atmosphere: 2
Food: 5
Service: 5
Anoni Mooo-se
I got the best fried chicken here out of any other kfc location Ive visited. Guy at the window is chill.
Edit: Whoever seasoned the chicken must have quit cause there’s no more spices used anymore 😂
Atmosphere: 4
Food: 1
Service: 4
orwin miller
I am an Outreach Leader in the City of Tracy for over 15years, this is my first time purchasing meals for our community from KFC. MANAGER Leo provided me with outstanding service. He was able to work with me within my budget in truly a professional and caring manner for our community. His staff were extremely friendly as well . I will be back for the great service and tasting meals On behalf of our community . Thanks leo Thanks KFC Orwin Miller
Atmosphere: 5
Food: 5
Service: 5
J Arostigui
My grandchildren favorite place
Atmosphere: 5
Food: 5
Service: 5
Rick Clemons
Always delicious...
Food: 5
Service: 5
Recommended dishes: Dead Chicken Legs, Secret Recipe Fries
I bought the 6-piece combo through its official application, literally the food was all overheated, the breads were hard and instead of 6 pieces only 5 arrived, on top of that the chicken pieces were all out of proportion, I will never order here again, disgusting of food.
Atmosphere: 4
Food: 1
Service: 3
F P
Laura is so kind and thoughtful and has amazing customer service skills! Thank you Laura!
Atmosphere: 5
Food: 5
Service: 5
Kevin Nauhy
I had been going there to buy Tuesday special which is 8pcs Fried chicken every Tuesday since they got that promotion. I had couple time problems before (the same problem) because their chicken drumsticks are extremely small especially on Tuesday promotion day. Any other days not like that. They did replaced another 8pcs but I did specifically told 2nd Manager (Laura) that chicken drumsticks are very small on the phone. Later my kids are hungry and my wife gave them fried chicken after I did talked to Laura. I did ordered fried chicken around 3.17pm and pickup around 3:30pm, then I went to pickup my ordered at Jack in the box, then pickup my wife at work around 4:10pm, then pickup my daughter at school around 4:40pm, then pickup my son at different school around 5pm, then my wife decided she wants to vote. So there's a long line and I was waiting in the car for almost 45mins, then I did decided to go to KFC and get replacement of Fried chicken drumsticks and let my wife know that I will be back 10-15mins. I'd arrived at KFC and there were 3 people in line at register. When it's my turn, I told cashier (Laura) my name and why I was here. She just grabbed fried chicken and put it in the container and told me, all fried chicken drumsticks are the same size which is very small like Cornish game hen. I told her that my kids are some after I did talked to you and here's only 3 PCs left and the bones that my kids ate to show her how small the chicken drumsticks are. I told her just give me whatever that haven't eaten yet. She said she need to call her boss (Leo the owner/manager) and told me this is the last time to do this. First of all we all are in inflation problem. You do business to make money but you have provides what you charge the customers and not getting smaller because of promotions day. As a customer we pay to get what the money worth. So this is the last time I am going there. If I want to eat Fried chicken at KFC, I'll drive further down to another KFC in Lathrop or go to Popeyes or Church Chicken. By the way, she was whispering to talked to me because there are 7 other people we're in the store. If you as a business doing nothing wrong then you shouldn't be whispering to me or other customers. I don't know what or how she explained to her boss in Spanish but you have to tell what the customers said and not what you see. She look at the clock and it was almost 1 1/2 hr since I did picked up the order and she thinks we are the rest of fried chicken and only returned 3pcs because I want another 8pcs fried chicken. I did told her that I wasn't home yet and I have to pickup my wife and kids and I am still waiting in the car while my wife was going to vote plus traffic time. Also I did told her just give me what I had returned. Like I said, I won't be going there anymore. She took everything back from my first ordered including utensils and napkins and all. But I have to asked her back for the plates.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fried Chicken
S. D.
Shrinkflation is alive and well at KFC. I haven’t been to a KFC for about a year and a half and for some reason I was craving their mashed potatoes and gravy. I ordered a LARGE size along with a couple of other sides. When I got home and opened the bag I noticed that all the containers were different than I remembered them but were much smaller than before and when I removed the lids I discovered that they were filled only half way. Smaller containers and filled only half full while charging much higher than before. Ripping off consumers is a practice that will eventually cause your business to fail KFC.
Food: 1
Service: 4
Cammie Thompson II
Visited A & W food was good but cold. Also a homeless guy came in and put his dirty bag on the ice machine and filled up the bag I am sure the employees heard but didn't say anything
Well the last two times I have gone to this store they have forgotten something in my order.
Atmosphere: 3
Food: 5
Service: 5
My online orders are always ready for pickup when I arrive, and the food is always as great as we've come to expect. The one time that I ordered on-site, the friendly staff went above and beyond to be helpful. (Tip: If you haven't already, try their Classic Chicken Sandwich. It's huge, delicious, and exceeded all of our expectations!)
Service: 5
Recommended dishes: Fried Chicken, Chicken Strips, Mashed Potatoes \u0026 Gravy
Beast food and beast works nice employee
Went through the drive through and they didn't give me my famous bowl so I called them and they said next time I came in they will honor me the famous bowl meal instead of just the bowl. Came back a week later and no meal
I’m glad this place is getting better. The chicken here tastes way better than about probably a few years ago since it tastes pretty old back then, but now it tastes fresh and well seasoned, and the staff here is friendly. Definitely will be coming back for sure whenever I get hungry or probably when I’m going somewhere. Very impressed. 🙂
Atmosphere: 5
Food: 5
Service: 5
We were asked to park which is fine I never mind waiting a couple of mins but the area is questionable. I did like the guy in the drive thu wiped off our cups and that was so nice. No sticky cups
Atmosphere: 2
Food: 5
Service: 5
I got the best fried chicken here out of any other kfc location Ive visited. Guy at the window is chill.
Edit: Whoever seasoned the chicken must have quit cause there’s no more spices used anymore 😂
Atmosphere: 4
Food: 1
Service: 4
I am an Outreach Leader in the City of Tracy for over 15years, this is my first time purchasing meals for our community from KFC. MANAGER Leo provided me with outstanding service. He was able to work with me within my budget in truly a professional and caring manner for our community.
His staff were extremely friendly as well .
I will be back for the great service and tasting meals
On behalf of our community .
Thanks leo
Thanks KFC
Orwin Miller
Atmosphere: 5
Food: 5
Service: 5
My grandchildren favorite place
Atmosphere: 5
Food: 5
Service: 5
Always delicious...
Food: 5
Service: 5
Recommended dishes: Dead Chicken Legs, Secret Recipe Fries
Restaurantji Recommends
I bought the 6-piece combo through its official application, literally the food was all overheated, the breads were hard and instead of 6 pieces only 5 arrived, on top of that the chicken pieces were all out of proportion, I will never order here again, disgusting of food.
Atmosphere: 4
Food: 1
Service: 3
Laura is so kind and thoughtful and has amazing customer service skills! Thank you Laura!
Atmosphere: 5
Food: 5
Service: 5
I had been going there to buy Tuesday special which is 8pcs Fried chicken every Tuesday since they got that promotion. I had couple time problems before (the same problem) because their chicken drumsticks are extremely small especially on Tuesday promotion day. Any other days not like that. They did replaced another 8pcs but I did specifically told 2nd Manager (Laura) that chicken drumsticks are very small on the phone. Later my kids are hungry and my wife gave them fried chicken after I did talked to Laura. I did ordered fried chicken around 3.17pm and pickup around 3:30pm, then I went to pickup my ordered at Jack in the box, then pickup my wife at work around 4:10pm, then pickup my daughter at school around 4:40pm, then pickup my son at different school around 5pm, then my wife decided she wants to vote. So there's a long line and I was waiting in the car for almost 45mins, then I did decided to go to KFC and get replacement of Fried chicken drumsticks and let my wife know that I will be back 10-15mins. I'd arrived at KFC and there were 3 people in line at register. When it's my turn, I told cashier (Laura) my name and why I was here. She just grabbed fried chicken and put it in the container and told me, all fried chicken drumsticks are the same size which is very small like Cornish game hen. I told her that my kids are some after I did talked to you and here's only 3 PCs left and the bones that my kids ate to show her how small the chicken drumsticks are. I told her just give me whatever that haven't eaten yet. She said she need to call her boss (Leo the owner/manager) and told me this is the last time to do this. First of all we all are in inflation problem. You do business to make money but you have provides what you charge the customers and not getting smaller because of promotions day. As a customer we pay to get what the money worth. So this is the last time I am going there. If I want to eat Fried chicken at KFC, I'll drive further down to another KFC in Lathrop or go to Popeyes or Church Chicken. By the way, she was whispering to talked to me because there are 7 other people we're in the store. If you as a business doing nothing wrong then you shouldn't be whispering to me or other customers. I don't know what or how she explained to her boss in Spanish but you have to tell what the customers said and not what you see. She look at the clock and it was almost 1 1/2 hr since I did picked up the order and she thinks we are the rest of fried chicken and only returned 3pcs because I want another 8pcs fried chicken. I did told her that I wasn't home yet and I have to pickup my wife and kids and I am still waiting in the car while my wife was going to vote plus traffic time. Also I did told her just give me what I had returned. Like I said, I won't be going there anymore. She took everything back from my first ordered including utensils and napkins and all. But I have to asked her back for the plates.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fried Chicken
Shrinkflation is alive and well at KFC. I haven’t been to a KFC for about a year and a half and for some reason I was craving their mashed potatoes and gravy. I ordered a LARGE size along with a couple of other sides. When I got home and opened the bag I noticed that all the containers were different than I remembered them but were much smaller than before and when I removed the lids I discovered that they were filled only half way. Smaller containers and filled only half full while charging much higher than before. Ripping off consumers is a practice that will eventually cause your business to fail KFC.
Food: 1
Service: 4
Visited A & W food was good but cold. Also a homeless guy came in and put his dirty bag on the ice machine and filled up the bag I am sure the employees heard but didn't say anything
Atmosphere: 4
Food: 4
Service: 5
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