If I could give a zero I would. Let me paint the situation I got to this store around 10:40 at night doing the doordash I get a order. I get to the store Walk up to the door doors locked so I assume they close the lobby. I go through the drive-thru where I sit there for about 5 minutes waiting through cars just to figure out no one is answering the intercom. So then I go to the first window there's nobody there I go to the second window there is somebody there just looking at me like I'm crazy I show them the phone to let them know I'm doordash because I'm expecting a order to appear out of nowhere since I was sent here. Of course they look at me like I'm crazy so I show them the phone The lady she opens the window and she says oh I'm sorry the store is closed You're going to have to cancel the order. Now I don't know if you guys know with the DoorDash if you cancel a order your ratings take effect and I'm a very serious person when it comes to doordash I take this as a full-time job so of course I called DoorDash because if dordash understands the situation they could do it from their side without me taking any rating effect. So I'm sitting on the phone with him and I let them know the whole situation they say okay let me contact the store to make sure. They come back 5 minutes later I'm sorry the store is not answering the phone. So I let the lady know I'm quite literally standing at the door and this turns into about 25 minutes to where one of the workers are getting off work and they open the door. The manager is quite literally looking in my face as I'm on the phone with doordash and I'm letting her know hey I have doordash on the phone All they need you to do is just answer the phone and let them know that the store is closed so they can cancel this order. Tell me why this girl looks in my face and say oh I'm sorry we're close I can't help you. So why the hell are you guys still accepting orders if you're closed two if you hear I am on the phone with one of your partners that does delivery for you why is it so hard to answer the phone and be like Hi Yes this is such and such with McDonald's Yes we are closed it is that simple. So doordash was a little confused because they just thought I just wanted to cancel the order but I had to explain to them multiple times no it's not that I want to cancel the order The store is not giving me the order because they are closed they have closed early and I'm saying this quite literally as I'm in front of the manager and the manager can hear me talking to doordash looking me dead in my eyes and I'm telling them the store doesn't want to answer the phone I'm quite literally standing in front of the door and the manager is looking at me saying that she can't do anything when she can simply just pick up the damn phone and then do that says oh sorry for the misunderstanding yeah we can go ahead and cancel it since they don't want to answer. This store needs to do way better because there should be no reason that people are driving around town coming from across town to come to a store that decided they wanted to close early and then we have to sit and fight on the phone with doordash. Like I'm doing my best to do my job but I can't do my job if you don't want to do your job because if you don't do your job I can possibly lose my job since I'm an independent contractor I take this very serious do better.
Ariana Valdez
Whoever was the cook for Monday , night shift on the 8th … please be more considerate and just do your job correctly or TRY at least . I ordered a spicy snack wrap and it literally was filled with just sauce . Looks like they wrapped the food with their eyes closed , like are you serious ??? Worst customer service as well , please stop hiring teenagers with no common sense .
Alix Bouchard
Stale food
Susan HINESLEY
The filet of fish was so picture perfect ! I ate it with one hand and no napkin! That never happens! Thanks for all your attention to detail!
Atmosphere: 5
Food: 5
Service: 5
R A
Will almost certainly forget condiments you order, even the ones costing money. 50/50 chance of being told to park and wait. I usually regret stopping here on my breaks, but it’s one of the only fast food stops in this part of town where I work. The staff mean well, but McDonald’s is just far too average these days to justify the prices.
Atmosphere: 1
Food: 2
Service: 3
Shaarp 3
I don’t usually leave reviews but for this one time I really wanted to appreciate the customer service I received. There is a guy in a neon green vest who walks around this McDonald’s and he is the nicest person. He always makes sure all the chairs are pushed in, the tables are clean, helps the customers who don’t know how to use the kiosk, hands out sauces, and always with a positive attitude. Genuinely makes the whole experience so much better. This place is really 5/5 because of him. No glaze.
Atmosphere: 5
Food: 4
Service: 5
Raymond Gonzalez
Mcdonald's really needs to reconsider who they franchise to because this McDonald's is an absolute disgrace. Everything from the employees to incorrect orders. No one's smiling. The orders always take forever like there isn't any staff because there isn't. This location sincerely should just shut down. It's terrible.
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Glass
Poor service old food thats been sittin out all day redipping nuggets i will never eat there again
Atmosphere: 1
Food: 1
Service: 1
Sm1xd
Great overall
Atmosphere: 3
Food: 5
Service: 4
Jojo
Their prices are extremely higher then most. I had to drive thru just to leave that expensive McDonald's. They are actually dollars more expensive.
Horrible service, the lady who took my order was very rude as well as the one who gave me my food. They charge so much and give you less! I ordered a 10 piece chicken nugget with 2 large frappes, one of the frappe’s was a Medium instead. I asked for a bbq sauce and the new chili sauce and they gave me 2 bbq sauces. It’s a simple order I don’t understand how they could mess it up.
Atmosphere: 1
Food: 1
Service: 1
Naveed Assifi
Nice food and the best customer service.
Atmosphere: 5
Food: 5
Service: 5
S P
You order a large meal and they only fill the fries half way. Stop ripping customers off and fill the fries to the top. With as much as we pay for your food you should stop ripping off your customers. And stop asking me to pull into a parking spot when I come in the drive thru to save you timer per customer count
Atmosphere: 1
Food: 1
Service: 1
Shawn Tahirshawn
Very fast service,food is always hot and fries are crispy however they sometimes make mistakes by forgetting something to put in yo bag but they always fix it when you drive back, my advice is check your bags prior to driving off lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Hamburger, Bacon Egg \u0026 Cheese Biscuit, Mcdouble
Marisa Moreno
Went through the drive thru got the $6 meal deals they were really busy but the service was so fast and friendly I was quit impressed today!! Great job I'm only going to this McDonald's for now on!
If I could give a zero I would. Let me paint the situation I got to this store around 10:40 at night doing the doordash I get a order. I get to the store Walk up to the door doors locked so I assume they close the lobby. I go through the drive-thru where I sit there for about 5 minutes waiting through cars just to figure out no one is answering the intercom. So then I go to the first window there's nobody there I go to the second window there is somebody there just looking at me like I'm crazy I show them the phone to let them know I'm doordash because I'm expecting a order to appear out of nowhere since I was sent here. Of course they look at me like I'm crazy so I show them the phone The lady she opens the window and she says oh I'm sorry the store is closed You're going to have to cancel the order. Now I don't know if you guys know with the DoorDash if you cancel a order your ratings take effect and I'm a very serious person when it comes to doordash I take this as a full-time job so of course I called DoorDash because if dordash understands the situation they could do it from their side without me taking any rating effect. So I'm sitting on the phone with him and I let them know the whole situation they say okay let me contact the store to make sure. They come back 5 minutes later I'm sorry the store is not answering the phone. So I let the lady know I'm quite literally standing at the door and this turns into about 25 minutes to where one of the workers are getting off work and they open the door. The manager is quite literally looking in my face as I'm on the phone with doordash and I'm letting her know hey I have doordash on the phone All they need you to do is just answer the phone and let them know that the store is closed so they can cancel this order. Tell me why this girl looks in my face and say oh I'm sorry we're close I can't help you. So why the hell are you guys still accepting orders if you're closed two if you hear I am on the phone with one of your partners that does delivery for you why is it so hard to answer the phone and be like Hi Yes this is such and such with McDonald's Yes we are closed it is that simple. So doordash was a little confused because they just thought I just wanted to cancel the order but I had to explain to them multiple times no it's not that I want to cancel the order The store is not giving me the order because they are closed they have closed early and I'm saying this quite literally as I'm in front of the manager and the manager can hear me talking to doordash looking me dead in my eyes and I'm telling them the store doesn't want to answer the phone I'm quite literally standing in front of the door and the manager is looking at me saying that she can't do anything when she can simply just pick up the damn phone and then do that says oh sorry for the misunderstanding yeah we can go ahead and cancel it since they don't want to answer. This store needs to do way better because there should be no reason that people are driving around town coming from across town to come to a store that decided they wanted to close early and then we have to sit and fight on the phone with doordash. Like I'm doing my best to do my job but I can't do my job if you don't want to do your job because if you don't do your job I can possibly lose my job since I'm an independent contractor I take this very serious do better.
Whoever was the cook for Monday , night shift on the 8th … please be more considerate and just do your job correctly or TRY at least . I ordered a spicy snack wrap and it literally was filled with just sauce . Looks like they wrapped the food with their eyes closed , like are you serious ??? Worst customer service as well , please stop hiring teenagers with no common sense .
Stale food
The filet of fish was so picture perfect ! I ate it with one hand and no napkin! That never happens! Thanks for all your attention to detail!
Atmosphere: 5
Food: 5
Service: 5
Will almost certainly forget condiments you order, even the ones costing money. 50/50 chance of being told to park and wait. I usually regret stopping here on my breaks, but it’s one of the only fast food stops in this part of town where I work. The staff mean well, but McDonald’s is just far too average these days to justify the prices.
Atmosphere: 1
Food: 2
Service: 3
I don’t usually leave reviews but for this one time I really wanted to appreciate the customer service I received. There is a guy in a neon green vest who walks around this McDonald’s and he is the nicest person. He always makes sure all the chairs are pushed in, the tables are clean, helps the customers who don’t know how to use the kiosk, hands out sauces, and always with a positive attitude. Genuinely makes the whole experience so much better. This place is really 5/5 because of him. No glaze.
Atmosphere: 5
Food: 4
Service: 5
Mcdonald's really needs to reconsider who they franchise to because this McDonald's is an absolute disgrace. Everything from the employees to incorrect orders. No one's smiling. The orders always take forever like there isn't any staff because there isn't. This location sincerely should just shut down. It's terrible.
Atmosphere: 1
Food: 1
Service: 1
Poor service old food thats been sittin out all day redipping nuggets i will never eat there again
Atmosphere: 1
Food: 1
Service: 1
Great overall
Atmosphere: 3
Food: 5
Service: 4
Their prices are extremely higher then most. I had to drive thru just to leave that expensive McDonald's. They are actually dollars more expensive.
Restaurantji Recommends
Horrible service, the lady who took my order was very rude as well as the one who gave me my food. They charge so much and give you less! I ordered a 10 piece chicken nugget with 2 large frappes, one of the frappe’s was a Medium instead. I asked for a bbq sauce and the new chili sauce and they gave me 2 bbq sauces. It’s a simple order I don’t understand how they could mess it up.
Atmosphere: 1
Food: 1
Service: 1
Nice food and the best customer service.
Atmosphere: 5
Food: 5
Service: 5
You order a large meal and they only fill the fries half way. Stop ripping customers off and fill the fries to the top. With as much as we pay for your food you should stop ripping off your customers. And stop asking me to pull into a parking spot when I come in the drive thru to save you timer per customer count
Atmosphere: 1
Food: 1
Service: 1
Very fast service,food is always hot and fries are crispy however they sometimes make mistakes by forgetting something to put in yo bag but they always fix it when you drive back, my advice is check your bags prior to driving off lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Hamburger, Bacon Egg \u0026 Cheese Biscuit, Mcdouble
Went through the drive thru got the $6 meal deals they were really busy but the service was so fast and friendly I was quit impressed today!! Great job I'm only going to this McDonald's for now on!
Atmosphere: 5
Food: 5
Service: 5
Loading...