Olive Garden Italian Restaurant

We went as a party of 7 to celebrate 2 birthdays. When we first arrived, we informed an employee of the birthdays and desserts of choice. Everything was going smoothly until we waited almost 10 minutes for drinks after 1 of 2 appetizers were brought. Then everything went smooth until it was time for the birthday portion. No mention of the previously discussed birthday selections were followed. We then requested the birthday selections again. Waited another 20 minutes before giving up and leaving. On the way out, spoke with an employee and they said “it was on the way out”. The desserts were brought out without the optional dipping sauces.

Our server was nice however it was still an extremely disappointing experience

Atmosphere: 3

Food: 3

Service: 2

Well well well-if you want to be charged more than what the menu says this is the place to go as well if you want to be told to not share your food like if you a child this is your place to go ,the whole atmosphere weird for no reason.

Atmosphere: 1

Food: 3

Service: 2

WORST! - stars Customer service ever and the driest food too, Alyssa R do better just because we are Hispanic don’t mean our money ain’t good, could of tipped you very well but left 0 first time ever I leave no tip didn’t even check on our table once rudest waitress ever who walks away from customer while the customer is ordering very disappointed. This was totally race thing since you arrive to our table. Manager Mario you also need to do better much better you seemed careless about the situation. To the young lady who sat us down thank you keep that positive attitude.

Atmosphere: 1

Food: 1

Service: 1

Tour of Italy is my goto item never fails to fill the belly

Atmosphere: 5

Food: 5

Service: 5

Each time I visit I ordered something different. Each time I am impressed.
From sauces to desserts always a great meal.

Atmosphere: 5

Food: 5

Service: 5

My daugjter loves alfredo, and really it doesnt matter what Olive garden we go to, its always amazing. But this one seemed to be a little bit better than the rest, well, atleast on this day 🤣. We actually sat in the bar area, they have a few booths in this area, the only problem with that was our service was lacking a bit compared to weather we would have sat in the main dining room. The bar was pretty much running the show in that area, and ofcouse, alcohol always comes before food and non alcoholic beverages. The only thing i would tell the staff there, please give the same service that you give in the dining room. If you cant, dont sit families in the bar area if it gets too busy to maintain quality service!

Atmosphere: 5

Food: 5

Service: 5

Terrible restaurant! We are a family of 5 we gave it a chance 3 times and they completely disappointed every time. We were ignored the first 2 times to the point we had to get a manager both times to start our order and the 3 time we sat for in the lobby after be quoted 5 mins ended up being 25 mins then we were sat and nobody came to the table once again. 2 tables that came after us already had drinks and food on the table. WE GOT UP AND WALKED OUT! We will not be returning.

Atmosphere: 1

Food: 3

Service: 1

Had lunch. Did not wait long to have a seat. The food came out in a reasonable about of time. Very nice place.

Atmosphere: 5

Food: 5

Service: 5

Rude front desk

Atmosphere: 4

Food: 5

Service: 4

Just went here recently and enjoyed dinner with my son. Their pasta is always delicious. The soup, forgot what it was called, was really good. Salad always fresh. Love going to this place. Really great for huge family dinner gathering to enjoy. Good times.

Atmosphere: 5

Food: 5

Service: 5

Wow, where to start. I'm not exaggerating the 1 star for food, service and atmosphere.
It was my wife's birthday. It was a Saturday night. The wait was about 30 minutes, which was weird because as I looked around, less than half of the tables were occupied. It was about 2 hours before they closed. We were a party of 3.

When they finally seated us, it was squashed in-between two larger parties right by the kitchen door. Normally that would be fine, but when the restaurant is over half empty, it was annoying. I guess easier for the servers so they don't have to walk as far.

As far as atmosphere, there wasn't much talking, laughter or even music - just a loud vacuum going the whole time. Strike one.

Next was service. They must've been short on servers for a Saturday?? We all got the bottomless soup and salad. We saw our server a total of 3 times. Once at first to take our order, once to bring us food, and 30-45 minutes later to see if we wanted seconds of anything. (See picture of soup empty, salad empty, and bread empty. That's how we sat for almost a half hour! Strike two.

Lastly was the food. There was only about a cup of soup in all the soups, both times. But the annoying thing was, there were zero gnocchi's in the gnocchi and chicken soup. (See picture) Not only that, there were no pepperoncini's or onions in the salad and very few croutons. We asked the server where the pepperoncini's and onions were, and he said they ran out of them. And he said they don't get shipments in until Wednesday! That means from Saturday until Wednesday they would be serving partial salads to everyone. Strike three.

Needless to say my wife was sad about her birthday dinner. Last time at that restaurant. Olive Garden, if you read this, I'd like a refund.

Atmosphere: 1

Food: 1

Service: 1

Love this location Tracy California first visit not too long ago was very good and second & third visit it's been great food's good service is good nice restaurant clean friendly service
So many options on the menu

Atmosphere: 5

Food: 5

Service: 5

Great service and atmosphere

Atmosphere: 5

Food: 5

Service: 5

Everything was perfect. The food, the service, everything!

Atmosphere: 5

Food: 5

Service: 5

Very disappointing experience. I went with my kids and ordered water and garlic bread, but we were not served for almost 20 minutes. On top of that, they were out of fresh fries. What’s worse, all of this happened before the main dish even arrived. Poor service and lack of basic items made the visit quite frustrating.

Atmosphere: 1

Food: 1

Service: 1