Upon being seated at our assigned table, the server forcefully placed the menus on the table in front of us. Since the table was attached to a countertop, my husband and I sought a more suitable table. Another server kindly escorted us to an alternative table with two chairs in the vacant area and went to retrieve the menus. Subsequently, the server who had initially provided the menus approached my husband and informed him that she needed to move his chair because of a narrow pathway. There were several other vacant tables in the vicinity, including sufficient spaces around. Not necessary to move at all. The request was unreasonable, and it was an unpleasant interaction with customer service.
Kevin Anrich
We come here all the time and food is always delicious and service was decent. However today the front desk woman was rude to my kids when they called in to order and later went to pick up food. She was attending the front desk around 1:00 PM 11/29/2024. Shame on her.
Atmosphere: 3
Food: 4
Samuel Hernandez
The pho is always delicious packed with flavor the meat is also fresh and delicious, great service the staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
Slim Slaps
Ordered my food to go and waited 30 minutes to find out it was ready to go 15 minutes before. Employees lack service and attention. They talk to eachother too much to care about customers
Atmosphere: 1
Food: 4
Service: 1
Chicho
Just wanted to give a shout out to Andy and everyone who works at Rice and Roll’D always have good costumer service and food is always delicious good quality and good prices I highly recommend anyone to try it I come here like 3 times a week 🍜🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tô Phở Nhỏ, Grilled Chicken Pho, Chicken Rice Plate, Shrimp and Pork Spring Rolls
Stephanie Torres
I’m in here weekly with my husband. Soooo goooood! The Vietnamese sandwiches, the steak and egg breakfast(godly)
Atmosphere: 5
Food: 5
Service: 5
first last
I just watched the girls bus tables and then serve food without changing their gloves 😳 not just once ive counted 6 tables bussed and served 8 meals. Menus old and sticky
Atmosphere: 1
Food: 1
Service: 1
Eva Esqueda
Food was gd also got the watermelon milk tea was also gd
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ Short Ribs over Rice
Kevin
Good good good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
avinash vt
Nobody answers the phone here. Called 10 times Sunday afternoon
The spicy beef stew with French roll, super rich, yummy and beefy. Who doesn't love chunks of rich beef with thick broth and carrots and onions of all kinds.... Dipping hunks of French bread. So good! I should have thought about that I had to get back to work on my lunch break, but I ate what I could and brought home the rest 😁
Best pho in Tracy hands down! We came all the way from Patterson! I’m glad we found this hidden gem. Best first time we will definitely be coming back we highly recommend this place! So delicious!! Everyone is so friendly, service is amazing! And Andy took really good care of us!
Atmosphere: 5
Food: 5
Service: 5
Brandon Raf
Thank you Andy for the help with my phone order, the food and Vietnamese coffee were great! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Combination Special with Filet Mignon Rare Steak
Upon being seated at our assigned table, the server forcefully placed the menus on the table in front of us. Since the table was attached to a countertop, my husband and I sought a more suitable table. Another server kindly escorted us to an alternative table with two chairs in the vacant area and went to retrieve the menus. Subsequently, the server who had initially provided the menus approached my husband and informed him that she needed to move his chair because of a narrow pathway. There were several other vacant tables in the vicinity, including sufficient spaces around. Not necessary to move at all. The request was unreasonable, and it was an unpleasant interaction with customer service.
We come here all the time and food is always delicious and service was decent. However today the front desk woman was rude to my kids when they called in to order and later went to pick up food. She was attending the front desk around 1:00 PM 11/29/2024.
Shame on her.
Atmosphere: 3
Food: 4
The pho is always delicious packed with flavor the meat is also fresh and delicious, great service the staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
Ordered my food to go and waited 30 minutes to find out it was ready to go 15 minutes before. Employees lack service and attention. They talk to eachother too much to care about customers
Atmosphere: 1
Food: 4
Service: 1
Just wanted to give a shout out to Andy and everyone who works at Rice and Roll’D always have good costumer service and food is always delicious good quality and good prices I highly recommend anyone to try it I come here like 3 times a week 🍜🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tô Phở Nhỏ, Grilled Chicken Pho, Chicken Rice Plate, Shrimp and Pork Spring Rolls
I’m in here weekly with my husband. Soooo goooood! The Vietnamese sandwiches, the steak and egg breakfast(godly)
Atmosphere: 5
Food: 5
Service: 5
I just watched the girls bus tables and then serve food without changing their gloves 😳 not just once ive counted 6 tables bussed and served 8 meals. Menus old and sticky
Atmosphere: 1
Food: 1
Service: 1
Food was gd also got the watermelon milk tea was also gd
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean BBQ Short Ribs over Rice
Good good good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Nobody answers the phone here. Called 10 times Sunday afternoon
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The spicy beef stew with French roll, super rich, yummy and beefy. Who doesn't love chunks of rich beef with thick broth and carrots and onions of all kinds.... Dipping hunks of French bread. So good! I should have thought about that I had to get back to work on my lunch break, but I ate what I could and brought home the rest 😁
Atmosphere: 4
Food: 5
Service: 4
Best pho spot in town!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chicken Rice Plate, Grilled Pork
Vegetarian options: Vege pho was fantastic
Atmosphere: 5
Food: 5
Service: 5
Best pho in Tracy hands down! We came all the way from Patterson! I’m glad we found this hidden gem. Best first time we will definitely be coming back we highly recommend this place! So delicious!! Everyone is so friendly, service is amazing! And Andy took really good care of us!
Atmosphere: 5
Food: 5
Service: 5
Thank you Andy for the help with my phone order, the food and Vietnamese coffee were great! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Combination Special with Filet Mignon Rare Steak
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