Sansei
3200 Naglee Rd, Tracy
(209) 839-9168
Recent Reviews
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Worst customer service!
Atmosphere: 1
Food: 1
Service: 1
I normally really love this place. But today the cook really shorted us on meat. Normally you can barely see the veggies and rice below. Today he was struggling to grab the small amount of meat for each plate. This inconsistency is pretty disappointing. I don't think I will go again. Wierd the Tracy Harbour fish and chips has a better chicken teriyaki then this place. Work on large and consistent portion sizes and people will be happier guaranteed. Maybe it had to do with them closing in an hour but that's not acceptable to have me pay for 5 meals while only giving me 2 meals worth.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Teriyaki Chicken \u0026 Shrimp Combo Plate, Teriyaki Chicken Plate, Teriyaki Beef Plate
Good service. We always order the shrimp teriyaki. It’s cooked to perfection, soft, same with the rice. Waiting time is pretty short and this is great food for ~$11.
This store opens in DoorDash when they want they don’t have respect for the customers .
On Friday,October 18 I bought 3 chicken tarillaky it was hard dry and smiling bad some of the chicken was burn black ,i try to call the restaurant didn't work the one is goole so I went in person explaining the manager he said that couldn't happen you need to bring the food before the 30 minute not later thant he told leave from the place.the only i want apologize for food that was not right cook and be super careful to serve tracy community fallow all the sanitizer protocols of food i got sick and my 2 boy.I have picture of horrible bad food was
Atmosphere: 1
Food: 1
Service: 1
Food is good but they close super early and they never seem very friendly.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Teriyaki Shrimp Plate, Teriyaki Chicken & Shrimp Combo Plate
I just love this place, the qaulity of food. Especially the noodles is fresh and juicy. The meat is well cooked.
Definitely recommended this place.
Atmosphere: 5
Food: 5
Service: 5
My son likes their Chicken shrimp combo. He believes he never had such perfectly cooked and crispy chicken
They need to work on customer service and some look of kiosk. Kiosk looks very dull
Atmosphere: 4
Food: 5
Service: 3
food was good service was bluh, could be better
Atmosphere: 1
Food: 2
Service: 1
food was good service was bluh, could be
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
the food was completely raw and the food had barely any of the sauce i had to ask for more and i will probably never go here again ill just go to the one in Hayward at southland mall it’s literally the same business and it tastes better and they actually cook it right
Great Chicken Teriyaki
Atmosphere: 3
Food: 5
Service: 3
Ordered the chicken and shrimp combo. Tons of chicken and like 5 shrimps. I had like no broccoli and I went back to ask for more and the two guys working gave me this look like I ate all the broccoli and came back asking for more. Such attitudes when I wanted to support their business in a dying mall.
Beef teriyaki was raw completely raw. And whenever it comes to meat these guys barely give any they are very cheap. But they overload with vegetables
Ordered the chicken and shrimp combo. Tons of chicken and like 5 shrimps. I had like no broccoli and I went back to ask for more and the two guys working gave me this look like I ate all the broccoli and came back asking for more. Such attitudes when I wanted to support their business in a dying mall.
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