The best Starbucks in town I been coming here for years and they are always on it and so sweet 🥰
Atmosphere: 5
Food: 5
Service: 5
Sharmila Kc
I’ve always loved Starbucks, but lately my experience with their hot beverages and food has been disappointing. Every time I go in expecting a comforting, well-made hot coffee—especially a vanilla latte—I end up regretting the decision almost immediately after the first sip and breakfast.
The latte no longer tastes like a latte. Instead, it has an artificial, almost chemical-like flavor that’s hard to ignore. Recently, the vanilla latte in particular has had a taste reminiscent of bleach or strong chemicals, which makes the experience unpleasant and concerning. I genuinely hope Starbucks considers doing more frequent quality checks on their ingredients—especially syrups and non-alternative milks—because the consistency and quality of hot beverages seem to have declined noticeably.
In contrast, Peet’s Coffee has been tasting great lately, with a richer and more consistent flavor, which only highlights the difference in quality.
Additionally, I’ve been receiving cold breads and croissants during recent visits, which adds to the frustration. Between the decline in beverage quality and the food being served cold, I’m not happy with the level of service I’ve been experiencing.
As a long-time customer, I hope Starbucks takes this feedback seriously and works on improving both product quality and service consistency.
Ashlin Nuncio
I normally wouldn’t leave a review for Starbucks, but the customer service we received was phenomenal! The barista that helped us, Sage, was efficient, kind, considerate, and she really knew her stuff! She took the time to explain the differences in new items we were trying to order and she helped make sure we got the best bang for our buck. It was clear she was familiar with every single menu item and knew which combinations went well together. Thank you, Sage, for your amazing service!
Atmosphere: 5
Food: 5
Service: 5
Danielle Hawley
This location is small but I was so happy with my service. They even had the red cups today.
Atmosphere: 5
Service: 5
roberto rodriguez
Amazing experience
Atmosphere: 5
Food: 5
Service: 5
Cherry Cola
I want to give a special shout-out to Tyson and Justin for their wonderful customer service at Starbucks. I often make the trip to the Starbucks where Tyson works because their customer service is simply amazing. Tyson has exceptional people skills, and they remind me of my child in their respectfulness. I really hope management recognizes the excellent customer service that Tyson provides, as it's hard to find that level of service sometimes at Starbucks.
Although I live near the Starbucks on Naglee, I’ll drive over to Clover at tines just to receive service from Tyson. Thankfully, Jaden at the Naglee store also delivers as a new face at Starbucks excellent customer service and prepares my drink just as well as Tyson does. Huge shout-out to the new staff at Naglee, as well as to Tyson and Justin! Jaden!
Atmosphere: 5
Food: 5
Service: 5
Sandra Haun
I was in the store on the 24th of September and was greeted and offered assistance by a young lady, (so sad that I didn’t get her name, but she was young, brown hair in a ponytail and had a very contagious smile) I believe she said she was a team leader. She was very friendly, professional, and offered her assistance…. She made me feel like a valued customer! The store was clean, stocked and nice decor.
Atmosphere: 5
Food: 5
Service: 5
Prathmesh Kumar Gupta
Customer service is nice 😊
kiara jefferson
Friendly staff and a very clean location!!
Atmosphere: 5
Service: 5
Business account
We went their and it was weird moments as everyone was running because of a rats found running so we left .
I ordered 2 refreshers without ice and I was extremely disappointed to find that both had only been filled to about half way after picking them up.
I’ve ordered these for years without ice and they have always been filled to the top. I later confirmed with another store that there was no policy to fill them up less when no ice was requested.
The drinks are already expensive enough, now this store also seems to be giving you less drink.
Atmosphere: 2
Food: 1
Service: 1
Robert P
Standard Starbucks. Friendly service. The usual convenient but mediocre coffee and food.
Atmosphere: 3
Food: 4
Service: 4
ABE Truckingllc
This was the worst Starbucks experience I’ve ever had. I felt completely disrespected and discriminated against. I asked politely, but the staff member kept pushing me out for no reason. I’ve never experienced anything like this before. It was unacceptable.
EQ EQ
This place have a very very Rude Manager she is very Rude plz use other place not this location.
Atmosphere: 1
Food: 5
Service: 1
Heather Fain
Delicious drinks! Fastest Starbucks I’ve been to!
The best Starbucks in town I been coming here for years and they are always on it and so sweet 🥰
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved Starbucks, but lately my experience with their hot beverages and food has been disappointing. Every time I go in expecting a comforting, well-made hot coffee—especially a vanilla latte—I end up regretting the decision almost immediately after the first sip and breakfast.
The latte no longer tastes like a latte. Instead, it has an artificial, almost chemical-like flavor that’s hard to ignore. Recently, the vanilla latte in particular has had a taste reminiscent of bleach or strong chemicals, which makes the experience unpleasant and concerning. I genuinely hope Starbucks considers doing more frequent quality checks on their ingredients—especially syrups and non-alternative milks—because the consistency and quality of hot beverages seem to have declined noticeably.
In contrast, Peet’s Coffee has been tasting great lately, with a richer and more consistent flavor, which only highlights the difference in quality.
Additionally, I’ve been receiving cold breads and croissants during recent visits, which adds to the frustration. Between the decline in beverage quality and the food being served cold, I’m not happy with the level of service I’ve been experiencing.
As a long-time customer, I hope Starbucks takes this feedback seriously and works on improving both product quality and service consistency.
I normally wouldn’t leave a review for Starbucks, but the customer service we received was phenomenal! The barista that helped us, Sage, was efficient, kind, considerate, and she really knew her stuff! She took the time to explain the differences in new items we were trying to order and she helped make sure we got the best bang for our buck. It was clear she was familiar with every single menu item and knew which combinations went well together. Thank you, Sage, for your amazing service!
Atmosphere: 5
Food: 5
Service: 5
This location is small but I was so happy with my service. They even had the red cups today.
Atmosphere: 5
Service: 5
Amazing experience
Atmosphere: 5
Food: 5
Service: 5
I want to give a special shout-out to Tyson and Justin for their wonderful customer service at Starbucks. I often make the trip to the Starbucks where Tyson works because their customer service is simply amazing. Tyson has exceptional people skills, and they remind me of my child in their respectfulness. I really hope management recognizes the excellent customer service that Tyson provides, as it's hard to find that level of service sometimes at Starbucks.
Although I live near the Starbucks on Naglee, I’ll drive over to Clover at tines just to receive service from Tyson. Thankfully, Jaden at the Naglee store also delivers as a new face at Starbucks excellent customer service and prepares my drink just as well as Tyson does. Huge shout-out to the new staff at Naglee, as well as to Tyson and Justin! Jaden!
Atmosphere: 5
Food: 5
Service: 5
I was in the store on the 24th of September and was greeted and offered assistance by a young lady, (so sad that I didn’t get her name, but she was young, brown hair in a ponytail and had a very contagious smile) I believe she said she was a team leader. She was very friendly, professional, and offered her assistance…. She made me feel like a valued customer! The store was clean, stocked and nice decor.
Atmosphere: 5
Food: 5
Service: 5
Customer service is nice 😊
Friendly staff and a very clean location!!
Atmosphere: 5
Service: 5
We went their and it was weird moments as everyone was running because of a rats found running so we left .
Restaurantji Recommends
I ordered 2 refreshers without ice and I was extremely disappointed to find that both had only been filled to about half way after picking them up.
I’ve ordered these for years without ice and they have always been filled to the top. I later confirmed with another store that there was no policy to fill them up less when no ice was requested.
The drinks are already expensive enough, now this store also seems to be giving you less drink.
Atmosphere: 2
Food: 1
Service: 1
Standard Starbucks. Friendly service. The usual convenient but mediocre coffee and food.
Atmosphere: 3
Food: 4
Service: 4
This was the worst Starbucks experience I’ve ever had. I felt completely disrespected and discriminated against. I asked politely, but the staff member kept pushing me out for no reason. I’ve never experienced anything like this before. It was unacceptable.
This place have a very very Rude Manager she is very Rude plz use other place not this location.
Atmosphere: 1
Food: 5
Service: 1
Delicious drinks! Fastest Starbucks I’ve been to!
Atmosphere: 5
Food: 5
Service: 5
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