0/10 I ordered a blonde iced brown sugar shaken espresso. It tastes awful. It is not what I ordered. Doesn’t even look like what I ordered. I think it’s time we all leave Starbucks in 2023.
Atmosphere: 3
Food: 1
Calann D
I can’t remember the names of the baristas who helped me. They were 2 young girls! I came in on Jan 28 at 12:44. I just want to say they were so sweet and amazing! Please give them some recognition! Our drinks tasted fabulous better than most Starbucks around me!
Atmosphere: 5
Food: 5
Service: 5
Ashley H.
Love the employees at this Starbucks located on Travis Airforce base. Sometimes the line can be long, but what Starbucks has a short line? I decided to order the dragon drink with water. It was very refreshing and only took about a minute to be poured and served. There are plenty of seating options inside and a few options outside as well.
Atousa M.
I get my coffee from this Starbucks almost everyday.They always have agreat attitude and atmosphere.Thank you guys for making our days.
Kris T.
Best service, best coffee and best staff. My favorite Starbucks place. Quiet and cool atmosphere.
Aubrey Saenz
Mobile order took 20 mins to complete, while the store was empty...I stood there and watched them take 5 walk in customers before i asked again about my drink...informed them did my order come through?..barista and 2 others had attitude about it...telling me mobile is different...then made the drink in 30 seconds?!...if you forgot/missed the order, just say that! dont lie and blame the customer..not the first problems I've had here and by the other reviews seems to be a common problem! Please be better management.
Atmosphere: 3
Food: 2
Service: 1
angel r.
Horrible customer service.... I was waiting 20 mins for my drink, it was ready and they didn't tell me so it was just sitting there and it tasted watered down!!! Save your time and go to any other Starbucks..
Karrinna
I feel awful for the people working here. They are all the sweetest people, however Management needs to get it together. If this store cannot handle the mobile orders they simply shouldn’t have it. Especially when most people are working and on time restraints. I only have a 30 min lunch and it’s been taking well over 25 min for orders these days. Also on days when they have half off specials they maybe should turn it off or prepare if possible for the influx of customers. Also another thing I noticed was people like me who did mobile order 20 min prior were not getting their orders but people who came in after us to order in line were getting their orders before us. Fix the issues. I’m not coming here for a while. Which I live on base, I work on base and this would be so convenient but I’d rather spend my money at Dutch bros at this point or even the coffee shops at the hospital or right off base at this point. For this being a military installation, this is not it!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kimberly L.
Visiting family on base and popped in Easter AM for coffee. Was cautious since it had 3 stars but the atmosphere was great and clean and choices were plentiful.Maybe it was the service that wasn't up to par...nope... Tatswent above and beyond. Cheerful, efficient and helpful. We had stopped going to Starbucks at home because we have better alternatives but while we are at Travis AFB this will be "our spot" for our morning brew!
D
Staff is great but very long waits almost everyday. Today was the worst. I literally waited 28mins for a Cold brew. This place needs a 6 sigma project. I don't know if it's lack of staffing but my guess is they are not equipped to handle morning mobile orders and the rush they get in person.
I'm here multiple times a week, usually early morning. This crew is great. They know our orders at this point ? 10/10 you all rock. Wish y'all had a tip jar!
Atmosphere: 5
Food: 5
Service: 5
E B.
Have been stopping by this Starbucks the past week. While the employees are nice, it is a badly managed store. There are often not enough employees (only 2) to prepare simple one-drink orders in a timely fashion. As a result, in the morning you can expect to wait up to 25 minutes between waiting in line and waiting for a drink to be prepared.
Tyler Parks
Current staff drags their feet and gets orders wrong every day, as well as constantly being out of stock of several items.
grace leslie
Only issue is that they need more working outlets. Other than that I have not had a bad experience. Tati is my favorite barista... she's got the drinks down to a science and greets everyone with a smile!
Monica V.
Wow they really charge you an extra .80 cents just for light ice? Haven't been here before but yeah won't be coming back either.
0/10 I ordered a blonde iced brown sugar shaken espresso. It tastes awful. It is not what I ordered. Doesn’t even look like what I ordered. I think it’s time we all leave Starbucks in 2023.
Atmosphere: 3
Food: 1
I can’t remember the names of the baristas who helped me. They were 2 young girls! I came in on Jan 28 at 12:44. I just want to say they were so sweet and amazing! Please give them some recognition! Our drinks tasted fabulous better than most Starbucks around me!
Atmosphere: 5
Food: 5
Service: 5
Love the employees at this Starbucks located on Travis Airforce base. Sometimes the line can be long, but what Starbucks has a short line? I decided to order the dragon drink with water. It was very refreshing and only took about a minute to be poured and served. There are plenty of seating options inside and a few options outside as well.
I get my coffee from this Starbucks almost everyday.They always have agreat attitude and atmosphere.Thank you guys for making our days.
Best service, best coffee and best staff. My favorite Starbucks place. Quiet and cool atmosphere.
Mobile order took 20 mins to complete, while the store was empty...I stood there and watched them take 5 walk in customers before i asked again about my drink...informed them did my order come through?..barista and 2 others had attitude about it...telling me mobile is different...then made the drink in 30 seconds?!...if you forgot/missed the order, just say that! dont lie and blame the customer..not the first problems I've had here and by the other reviews seems to be a common problem! Please be better management.
Atmosphere: 3
Food: 2
Service: 1
Horrible customer service.... I was waiting 20 mins for my drink, it was ready and they didn't tell me so it was just sitting there and it tasted watered down!!! Save your time and go to any other Starbucks..
I feel awful for the people working here. They are all the sweetest people, however Management needs to get it together. If this store cannot handle the mobile orders they simply shouldn’t have it. Especially when most people are working and on time restraints. I only have a 30 min lunch and it’s been taking well over 25 min for orders these days. Also on days when they have half off specials they maybe should turn it off or prepare if possible for the influx of customers. Also another thing I noticed was people like me who did mobile order 20 min prior were not getting their orders but people who came in after us to order in line were getting their orders before us. Fix the issues. I’m not coming here for a while. Which I live on base, I work on base and this would be so convenient but I’d rather spend my money at Dutch bros at this point or even the coffee shops at the hospital or right off base at this point. For this being a military installation, this is not it!!!!!
Atmosphere: 1
Food: 1
Service: 1
Visiting family on base and popped in Easter AM for coffee. Was cautious since it had 3 stars but the atmosphere was great and clean and choices were plentiful.Maybe it was the service that wasn't up to par...nope... Tatswent above and beyond. Cheerful, efficient and helpful. We had stopped going to Starbucks at home because we have better alternatives but while we are at Travis AFB this will be "our spot" for our morning brew!
Staff is great but very long waits almost everyday. Today was the worst. I literally waited 28mins for a Cold brew. This place needs a 6 sigma project. I don't know if it's lack of staffing but my guess is they are not equipped to handle morning mobile orders and the rush they get in person.
Restaurantji Recommends
I'm here multiple times a week, usually early morning. This crew is great. They know our orders at this point ? 10/10 you all rock. Wish y'all had a tip jar!
Atmosphere: 5
Food: 5
Service: 5
Have been stopping by this Starbucks the past week. While the employees are nice, it is a badly managed store. There are often not enough employees (only 2) to prepare simple one-drink orders in a timely fashion. As a result, in the morning you can expect to wait up to 25 minutes between waiting in line and waiting for a drink to be prepared.
Current staff drags their feet and gets orders wrong every day, as well as constantly being out of stock of several items.
Only issue is that they need more working outlets. Other than that I have not had a bad experience. Tati is my favorite barista... she's got the drinks down to a science and greets everyone with a smile!
Wow they really charge you an extra .80 cents just for light ice? Haven't been here before but yeah won't be coming back either.