Big Mama's & Papa's Pizzeria - Sunland

I’m sorry to say it but this place is garbage specially customer service

Atmosphere: 1

Food: 1

Service: 1

Great food , they do how you want them to do which is why I like it

Atmosphere: 5

Food: 5

Service: 5

Great prices , delicious pizza and gondola(egg) with extra cheese yummy. .also great customer service,

Atmosphere: 5

Food: 5

Service: 5

Great prices , delicious pizza and gondola(egg) with extra cheese .also great customer service,

Atmosphere: 5

Food: 5

Service: 5

Really good consistent and fair price - I always get combo pizza the crust n sauce r so good or I get the philly cheese steak sandwich so good. The guys who own work there r super nice too !!

Atmosphere: 5

Food: 5

Service: 5

Great local pizza place. They guys that work there are very nice and helpful. Fast and hot pizza.

Atmosphere: 5

Food: 5

Service: 5

Amazing service and quality. Would definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Crust was good on pizza

Atmosphere: 4

Food: 3

Service: 4

Very good food

Food: 5

Service: 5

BMPP's pizza is pretty good, but this particular location is managed terribly. We used to order from them regularly but their delivery times got ridiculous at times (promise 40 minutes but gets delivered in 60-70 or more with no apologies). We then resorted to pick-up, but they would not have the pizza ready in time. We finally gave up and stopped ordering from them.

Food: 4

Service: 1

Went to try them out after seeing the "new management" notice. Atmosphere and amenities are bare minimal for dine in. They admitted to me their sales are 95% take out. Parking was poor. Crust was limp, right out of the oven. Flavors were fairly bland. Prices are high, especially for what you get. Carrusoes, down the street makes better pizza for the same price and the staff doesn't pointedly ignore you while you stand waiting at the counter. I predict the place will have yet another new owner within a year.

Parking: Very limited parking, tight spaces, restricted exit limit in exit direction to one direction forcing many to making u turns or going around the block to turn around.

Atmosphere: 1

Food: 2

Service: 1

I ordered a pizza, and I received a notification that your pizza will be ready in 25 minutes. I came to pick up my pizza, the manager told me that your pizza will be ready in an hour. I asked to cancel the order and refund my money, they refused and told me to wait for my pizza.

Pizza was excellent a little hard to find But once you find it you'll go back.

I wish I've seen the reviews before ordering pizza for my birthday from this place. It was so embarrassing when I opened the box in front of my guests. I requested thin crust for my pizzas and they were all burnt (black). The delivery guy also refused to bring the pizzas to my door and I picked up at my gate (despite the gate instruction and extra tip I left). I wont recommend this place.

I love this location. Very nice owners and food is always fresh and covered perfectly.