I love wing stop and I was so excited to go there last night. I usually go to another location but I decided to go to this one since it was closer. I pulled up at 11pm since it says online, on the store wall, and on the door that they don’t close till midnight. However when I got there all the chairs were up on the tables and the employees just sitting in a booth. I walked up to the door and the employee came out and said oh we’re closed. Then he locked the door. That’s illegal to do during business hours. Anyways literally go to any other chicken place in the area.
Atmosphere: 1
Food: 1
Service: 1
Tony Stoll
Never answer the phone. it’s all teenagers
Food: 1
Service: 1
Erin Marchman
Sat in the restaurant waiting for 35 minutes. Our food was up, sitting and getting cold and they didn't bother to let us know our order was up. Cold, soggy fries and chicken. Nice. Thanks guys.
Atmosphere: 1
Food: 4
Service: 1
Josh Barker
I like wings stop. But not this one. Get chicken from anywhere else they opend this up to milk the chicken game in tujunga but there just mid no sauce and the people who work the suck. There’s a ton of amazing chicken spots in tujunga this is unfortunately not one of them. I gave them a handful of try’s. I try not to leave bad
Atmosphere: 1
Food: 1
Service: 1
Austin Nordman
I don't rate two stars very often but it took forever, the eating area was depressing, and the food wasn't
Atmosphere: 1
Service: 1
R.J. Stattler
Ordered 15 original wings. I received 12. Once my app said order complete, I went inside and asked for my order. I was told it will be 5 more minutes. It took 20+ minutes additional to receive the incorrect amount of wings.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Rademaker
This location is absolutely terrible. I order from here because it’s the closest location to me but I’ll be going out of my way to go to a different location from now on. I’ve had issues with them leaving items out of my order multiple times now and all they off is “customer credit”. Never a refund for the item missing. I just placed an order for delivery and they delivered to order without an order of fries, called them to let them know, the offered me store credit which I asked if they could just have the fries delivered. She said they couldn’t do that so I asked for a full refund on the whole order. The customer service at this location is the worst I’ve ever experienced honestly. I’ve worked in food service so I have a lot of forgiveness normally but the employees at this location very obviously do not care if the customer gets what they ordered or are satisfied with their food. DO NOT GO HERE
Atmosphere: 2
Food: 4
Service: 1
Blondie54
This is our 4th visit. We ordered online and everything was ready on time. The order was right: 10 piece tenders for two and korean bbq wings, 10 pieces, drinks, and fries.The fries were very salty. When I dipped them in ranch dressing, they didn't taste as salty. My tenders were the Parmasan garlic and they were a little too salty. We have enough leftovers for another meal. The awesome drink machine didn't have any fun Coke flavors like vanilla or cherry. Needs to be refilled. I gave 4stars because of the salt and drink machine. The service was fine but all he had to do was hand us the bag and cups.
Atmosphere: 4
Food: 3
Service: 4
Sead Thraus
Overcooked! Ordered 3 flavors all taste the same very slightly seasoned all almost burned. They need to find new staff!
Updated review: Initially reviewed the wrong wingstop location. I have ordered take out from this location once. The food was fresh and delicious. Highly recommend the original hot bone in wings and the boneless wings with the Louisiana rub.
Atmosphere: 4
Food: 5
Service: 4
Alex Farlos
The 2 girls working last night were the worst employees ever One of them kept slurring her words and getting my order Wrong You definitely can tell she was on some substance.. Then I asked if I can eat and there was about 10:40 or around 11 o'clock they close at 12 She said I could and then proceeded to start cleaning up around me putting the chairs up and she even mopped around my food forced me to put my chairs up after I was done eating on the table Definitely gonna call the manager Make a formal complaint
Carlos Lopez
I usually arrive ten minutes after my Estimated time but they seem to struggle to have my order ready by that time. That honestly doesn't bother me. What bothers me is that my wing are either always burnt or they bit in so much oil in the styrofoam container that it seeps through it, the bag and ends up on my car floor.
Food: 2
Service: 1
Marcos Diaz
Yo!wing stop is the spot ...
Atmosphere: 5
Food: 5
Service: 4
Robert Diaz
This wing stop has the worst customer service I’ve experienced. I ordered to the wrong store and tried to cancel my order and I only got no as a answer not helpful at all. The other Wingstop I’ve been to have been great but this store on foothill has management not interested in helping customers..
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
I love wing stop and I was so excited to go there last night. I usually go to another location but I decided to go to this one since it was closer. I pulled up at 11pm since it says online, on the store wall, and on the door that they don’t close till midnight. However when I got there all the chairs were up on the tables and the employees just sitting in a booth. I walked up to the door and the employee came out and said oh we’re closed. Then he locked the door. That’s illegal to do during business hours. Anyways literally go to any other chicken place in the area.
Atmosphere: 1
Food: 1
Service: 1
Never answer the phone. it’s all teenagers
Food: 1
Service: 1
Sat in the restaurant waiting for 35 minutes. Our food was up, sitting and getting cold and they didn't bother to let us know our order was up. Cold, soggy fries and chicken. Nice. Thanks guys.
Atmosphere: 1
Food: 4
Service: 1
I like wings stop. But not this one. Get chicken from anywhere else they opend this up to milk the chicken game in tujunga but there just mid no sauce and the people who work the suck. There’s a ton of amazing chicken spots in tujunga this is unfortunately not one of them. I gave them a handful of try’s. I try not to leave bad
Atmosphere: 1
Food: 1
Service: 1
I don't rate two stars very often but it took forever, the eating area was depressing, and the food wasn't
Atmosphere: 1
Service: 1
Ordered 15 original wings. I received 12. Once my app said order complete, I went inside and asked for my order. I was told it will be 5 more minutes. It took 20+ minutes additional to receive the incorrect amount of wings.
Atmosphere: 1
Food: 1
Service: 1
This location is absolutely terrible. I order from here because it’s the closest location to me but I’ll be going out of my way to go to a different location from now on. I’ve had issues with them leaving items out of my order multiple times now and all they off is “customer credit”. Never a refund for the item missing. I just placed an order for delivery and they delivered to order without an order of fries, called them to let them know, the offered me store credit which I asked if they could just have the fries delivered. She said they couldn’t do that so I asked for a full refund on the whole order. The customer service at this location is the worst I’ve ever experienced honestly. I’ve worked in food service so I have a lot of forgiveness normally but the employees at this location very obviously do not care if the customer gets what they ordered or are satisfied with their food. DO NOT GO HERE
Atmosphere: 2
Food: 4
Service: 1
This is our 4th visit. We ordered online and everything was ready on time. The order was right: 10 piece tenders for two and korean bbq wings, 10 pieces, drinks, and fries.The fries were very salty. When I dipped them in ranch dressing, they didn't taste as salty. My tenders were the Parmasan garlic and they were a little too salty. We have enough leftovers for another meal. The awesome drink machine didn't have any fun Coke flavors like vanilla or cherry. Needs to be refilled. I gave 4stars because of the salt and drink machine. The service was fine but all he had to do was hand us the bag and cups.
Atmosphere: 4
Food: 3
Service: 4
Overcooked! Ordered 3 flavors all taste the same very slightly seasoned all almost burned. They need to find new staff!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Updated review: Initially reviewed the wrong wingstop location. I have ordered take out from this location once. The food was fresh and delicious. Highly recommend the original hot bone in wings and the boneless wings with the Louisiana rub.
Atmosphere: 4
Food: 5
Service: 4
The 2 girls working last night were the worst employees ever One of them kept slurring her words and getting my order Wrong You definitely can tell she was on some substance.. Then I asked if I can eat and there was about 10:40 or around 11 o'clock they close at 12 She said I could and then proceeded to start cleaning up around me putting the chairs up and she even mopped around my food forced me to put my chairs up after I was done eating on the table Definitely gonna call the manager Make a formal complaint
I usually arrive ten minutes after my Estimated time but they seem to struggle to have my order ready by that time. That honestly doesn't bother me. What bothers me is that my wing are either always burnt or they bit in so much oil in the styrofoam container that it seeps through it, the bag and ends up on my car floor.
Food: 2
Service: 1
Yo!wing stop is the spot ...
Atmosphere: 5
Food: 5
Service: 4
This wing stop has the worst customer service I’ve experienced. I ordered to the wrong store and tried to cancel my order and I only got no as a answer not helpful at all. The other Wingstop I’ve been to have been great but this store on foothill has management not interested in helping customers..
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