I usually stop at night for a protein burger. I always get the same lady very nice and polite seems always in a good mood . So last night I asked her for her name seeing that she is always at the window the times I have went. Thank u Sandra u are awesome and u have excellent customer service
Service: 5
J Son
Andy Malmgren found a great deal on the App! Kathryn was so kind! Free Famous Star with the Purchase of a side of Guac
Atmosphere: 5
Food: 5
Service: 5
Surender Kumar
Staff not help doordasher
Service: 1
D Gee
The lady that took my order was extremely rude this is not the first time time I’ve experienced this at this location they need to really hire some new employees cause these ones are extremely rude
Atmosphere: 1
Food: 2
Service: 1
Carmen Cardona
Food was great and the service was awesome Ty Restaurant was very clean And fresh
Atmosphere: 5
Food: 5
Service: 5
Jonathan Delgado
Nice employees and speedy service
Atmosphere: 4
Food: 4
Service: 5
Karen Arely
Im literally writing this review as im still waiting for my order. It took the staff 5 minutes to even say anything at the speaker in drive thru and once im finally getting my order taken ... IT WAS THE RUDEST EXPERIENCE. The cashier Sandra as it states on my receipt was so rude about my simple order. Couldn't even comprehend simple instruction. It was very sad to get this sort of treatment specially after a long hard day. I understand it was later in the night and they are tired, but a customer is a customer no matter the time. Anyways, definetly wont come eat here again. Look at that, after waiting at the window 10 minutes im finally getting my food (2 BYOB late nights). So simple and still rude upon giving me my food.
Atmosphere: 1
Food: 3
Service: 1
Thais Hernandez
I recently visited this Carl's Jr. to enjoy a burger after work. The shift manager, an older woman, was upset about my order and told another employee that I was being picky. This is not the first time she has been upset with my orders; there have been multiple occasions where I have received attitude from this same shift manager. I will not be returning due to the unwelcome attitude I receive from that person specifically.
Atmosphere: 1
Food: 1
Service: 1
Maria Murillo
Love it
Atmosphere: 5
Food: 5
Service: 5
Punkrok Baker
They are understaffed and slow to get your food to you.
They gave me looks and bad customer service they lied about certain things and basically refused my services
Atmosphere: 1
Food: 1
Service: 1
Fred Maestaz
Carl's Jr Menu On-line is COMPLETELY Different than what's in the Restaurant.. Impossible Star was Removed MONTHS ago.. and the BACON BEAST Doesn't Exist anymore..
I got the Big Angus Star Meal.. Large Drink & Fries for $18+ !?!?
It didn't even look like the Picture..
It would've been Cheaper to go to a Restaurant and have a Gourmet Hamburger Meal..
Atmosphere: 2
Food: 1
Service: 4
jose magana
It was my first time going and the young man there, his name is Giovanny, all I have to say he has great customer service, he was very kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Family Reviewers
For barely ever being busy at this location they're super slow at taking orders & getting your food to you in a timely manner. I've had the last straw with the employees at this location. The lady who took my family's order was extremely rude, inappropriate & unprofessional. She saw us come in, didn't greet us but walked away to act like she was busy but no one was inside at all or in the drive-thru. After some time past she finally walked up but boy was her attitude definitely not welcoming or ok in any way at all. She gave us a few eye rolls, rushed us to order (even though there was still no one inside or in the drive-thru), refused to allow us to get the specials that they offered because she claimed those posed on their windows were old & no longer available (however we get emails & saw the promotional advertisement commercials they had so this makes no sense at all), the chicken was undercooked & a bit cold, the hamburger meat had a funny smell, the onion rings were overly cooked, there was no chicken in the taco salad & she still added salsa even though we said NO salsa, & we were missing the star chicken nuggets.
Parking: There's always plenty of parking because no one really comes to this location.
Kid-friendliness: Not very kid-friendly at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 5 Piece - Hand-Breaded Chicken Tenders, Western Bacon Cheeseburger, Big Country Breakfast Burrito, Taco Salad, Biscuit 'N' Gravy Combo
I usually stop at night for a protein burger. I always get the same lady very nice and polite seems always in a good mood . So last night I asked her for her name seeing that she is always at the window the times I have went. Thank u Sandra u are awesome and u have excellent customer service
Service: 5
Andy Malmgren found a great deal on the App! Kathryn was so kind!
Free Famous Star with the Purchase of a side of Guac
Atmosphere: 5
Food: 5
Service: 5
Staff not help doordasher
Service: 1
The lady that took my order was extremely rude this is not the first time time I’ve experienced this at this location they need to really hire some new employees cause these ones are extremely rude
Atmosphere: 1
Food: 2
Service: 1
Food was great and the service was awesome Ty Restaurant was very clean And fresh
Atmosphere: 5
Food: 5
Service: 5
Nice employees and speedy service
Atmosphere: 4
Food: 4
Service: 5
Im literally writing this review as im still waiting for my order. It took the staff 5 minutes to even say anything at the speaker in drive thru and once im finally getting my order taken ... IT WAS THE RUDEST EXPERIENCE. The cashier Sandra as it states on my receipt was so rude about my simple order. Couldn't even comprehend simple instruction. It was very sad to get this sort of treatment specially after a long hard day. I understand it was later in the night and they are tired, but a customer is a customer no matter the time. Anyways, definetly wont come eat here again. Look at that, after waiting at the window 10 minutes im finally getting my food (2 BYOB late nights). So simple and still rude upon giving me my food.
Atmosphere: 1
Food: 3
Service: 1
I recently visited this Carl's Jr. to enjoy a burger after work. The shift manager, an older woman, was upset about my order and told another employee that I was being picky. This is not the first time she has been upset with my orders; there have been multiple occasions where I have received attitude from this same shift manager. I will not be returning due to the unwelcome attitude I receive from that person specifically.
Atmosphere: 1
Food: 1
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
They are understaffed and slow to get your food to you.
Restaurantji Recommends
I was desperate and wanted fries zucchini
Atmosphere: 2
Food: 2
Service: 2
They gave me looks and bad customer service they lied about certain things and basically refused my services
Atmosphere: 1
Food: 1
Service: 1
Carl's Jr Menu On-line is COMPLETELY Different than what's in the Restaurant.. Impossible Star was Removed MONTHS ago.. and the BACON BEAST Doesn't Exist anymore..
I got the Big Angus Star Meal.. Large Drink & Fries for $18+ !?!?
It didn't even look like the Picture..
It would've been Cheaper to go to a Restaurant and have a Gourmet Hamburger Meal..
Atmosphere: 2
Food: 1
Service: 4
It was my first time going and the young man there, his name is Giovanny, all I have to say he has great customer service, he was very kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
For barely ever being busy at this location they're super slow at taking orders & getting your food to you in a timely manner. I've had the last straw with the employees at this location. The lady who took my family's order was extremely rude, inappropriate & unprofessional. She saw us come in, didn't greet us but walked away to act like she was busy but no one was inside at all or in the drive-thru. After some time past she finally walked up but boy was her attitude definitely not welcoming or ok in any way at all. She gave us a few eye rolls, rushed us to order (even though there was still no one inside or in the drive-thru), refused to allow us to get the specials that they offered because she claimed those posed on their windows were old & no longer available (however we get emails & saw the promotional advertisement commercials they had so this makes no sense at all), the chicken was undercooked & a bit cold, the hamburger meat had a funny smell, the onion rings were overly cooked, there was no chicken in the taco salad & she still added salsa even though we said NO salsa, & we were missing the star chicken nuggets.
Parking: There's always plenty of parking because no one really comes to this location.
Kid-friendliness: Not very kid-friendly at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 5 Piece - Hand-Breaded Chicken Tenders, Western Bacon Cheeseburger, Big Country Breakfast Burrito, Taco Salad, Biscuit 'N' Gravy Combo
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