At this date and time 4:50pm 08-06-25 we went to the prosperity location, had the best customer service with the assistant Manager and the cleanest KFC I have ever seen. I don't usually put reviews, but this place is clean and food was great. Thank you Thank you thank you 😊 🙏 ☺️.
Atmosphere: 5
Food: 5
Service: 5
LoriYMc
7/17/25 4:30pm I went through drive thru. After I paid and received my drinks I was informed that it would be a four minute wait for fries. I was told to pull over in the drive through and they would bring out my order. Twenty minutes past and I had to watch other people receive their orders and I was still waiting. I ended up calling the restaurant to see what was going on. I did finally receive my order after that as well as two free cakes which I do appreciate. But my chicken type was wrong. I asked for original and received extra crispy. But I should have to call just to receive my order. Doesn’t make me want to come back. Especially in drive through.
Atmosphere: 1
Food: 2
Service: 1
Maria
Service and food are always great! The kiosks to order in the lobby are so easy to use! Pot pies are THE BEST!!
Atmosphere: 5
Food: 5
Service: 5
Venessa Richer
Customer service was amazing today 6/17/25 at 10:24am. Made an order through the app and forgot to modify no corn on the famous bowl so I called and the gentleman who answered was very kind and took my request no problem. No corn added when I picked up my order. Thank you and sorry I didn’t get your name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
AMILI AMILI AMILI
Always great and Fast service !
Atmosphere: 5
Food: 5
Service: 5
David Hall
My oder was wrong.
Atmosphere: 2
Food: 2
Service: 1
Rick Bagby
Not as good as it used to be.
Atmosphere: 3
Food: 2
Service: 4
Kailey Avila
Food was hot but so greasy and very poor quality. Service was HORRIBLE. All workers stayed in the back and did not come to the front counter for at least 30 minutes. They took forever making my one item order. Front lady kept walking away with our money and in the middle of me speaking. Very rude. Fire those girls!!!
Atmosphere: 4
Food: 2
Service: 1
Jessie Reina
Did a mobile order earlier today. Once we arrived to pick up the order the workers seemed like they didn’t want to attend to the customers. They need a course in customer service. Besides that, they forgot to add my biscuits to my order. I understand mistakes happen, but I live across town and it is a hassle for me to have to come all the way back.
Atmosphere: 1
Food: 1
Alexandra Robles (Patito)
Bad Service, we been waiting more that 20min for our food! And it’s still not done!
The food was great. I had a issue with my order, and the young man Noah working the front counter was quick to help. I was impressed with his manners especially while he is working as a teenager. I will be coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 2pc Breast and Wing Combo
Steven Toste
Drive through doesn't listen and constantly messes up orders. Go somewhere else if you want your correct food.
Atmosphere: 3
Food: 3
Service: 1
Donnie E. (Lone_Feather)
The chicken tenders are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
J Lu
we love the food here, always come from out of town to eat here. service is always good but today Nicolas acted like he didn’t want to be there, very poor costumer service towards us and other costumers here, many noticed what we did. at least a smile would of been appreciated
At this date and time 4:50pm 08-06-25 we went to the prosperity location, had the best customer service with the assistant Manager and the cleanest KFC I have ever seen. I don't usually put reviews, but this place is clean and food was great. Thank you Thank you thank you 😊 🙏 ☺️.
Atmosphere: 5
Food: 5
Service: 5
7/17/25 4:30pm I went through drive thru. After I paid and received my drinks I was informed that it would be a four minute wait for fries. I was told to pull over in the drive through and they would bring out my order. Twenty minutes past and I had to watch other people receive their orders and I was still waiting. I ended up calling the restaurant to see what was going on. I did finally receive my order after that as well as two free cakes which I do appreciate. But my chicken type was wrong. I asked for original and received extra crispy. But I should have to call just to receive my order. Doesn’t make me want to come back. Especially in drive through.
Atmosphere: 1
Food: 2
Service: 1
Service and food are always great! The kiosks to order in the lobby are so easy to use! Pot pies are THE BEST!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was amazing today 6/17/25 at 10:24am. Made an order through the app and forgot to modify no corn on the famous bowl so I called and the gentleman who answered was very kind and took my request no problem. No corn added when I picked up my order. Thank you and sorry I didn’t get your name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Always great and Fast service !
Atmosphere: 5
Food: 5
Service: 5
My oder was wrong.
Atmosphere: 2
Food: 2
Service: 1
Not as good as it used to be.
Atmosphere: 3
Food: 2
Service: 4
Food was hot but so greasy and very poor quality. Service was HORRIBLE. All workers stayed in the back and did not come to the front counter for at least 30 minutes. They took forever making my one item order. Front lady kept walking away with our money and in the middle of me speaking. Very rude. Fire those girls!!!
Atmosphere: 4
Food: 2
Service: 1
Did a mobile order earlier today. Once we arrived to pick up the order the workers seemed like they didn’t want to attend to the customers. They need a course in customer service. Besides that, they forgot to add my biscuits to my order. I understand mistakes happen, but I live across town and it is a hassle for me to have to come all the way back.
Atmosphere: 1
Food: 1
Bad Service, we been waiting more that 20min for our food! And it’s still not done!
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Restaurantji Recommends
Excellent pot pies
Food: 4
Service: 5
The food was great. I had a issue with my order, and the young man Noah working the front counter was quick to help. I was impressed with his manners especially while he is working as a teenager. I will be coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 2pc Breast and Wing Combo
Drive through doesn't listen and constantly messes up orders. Go somewhere else if you want your correct food.
Atmosphere: 3
Food: 3
Service: 1
The chicken tenders are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
we love the food here, always come from out of town to eat here. service is always good but today Nicolas acted like he didn’t want to be there, very poor costumer service towards us and other costumers here, many noticed what we did. at least a smile would of been appreciated
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
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