Won't let you have it your way as they claim, very long waits in drive thru, and consistently get my order wrong. 1 star
Food: 1
Service: 2
Savvas P
Horrible experience at BK. $32 for a cold Whopper, a Whopper Jr. meal with cheese(they didn't put cheese on it, but gave us a slice of cold cheese to add to it) and a double Whopper with cheese. Ridiculous prices and unsatisfactory food.
Atmosphere: 1
Food: 1
Service: 1
beaunka Armstrong
Pay for my Whopper but I forgot to give it to me.
Atmosphere: 1
Food: 1
Service: 1
Derek Jack
This place has bad management!!!! Hiring employees who have no pride in there job!!!! Poor customer service!!!! People are in the drive thru for 30 mins at a time !!!! No one comes on the speaker to even tell you anything!!! Everyone moving at slow pace!!! Like if you don’t like your job why be here!!! This place really needs help or needs to be closed down!!! SMH!!! Couldn’t even taste a whopper!!!! Wish I could’ve gave 0 stars!!! What happened to Burger King!!! Use to be the best burger spot!!!
Atmosphere: 1
Service: 1
Diane McKendrick
Food was really fresh and hot. The young man at the widow was so nice and made sure we had everything and asked if we needed anything
Atmosphere: 5
Service: 5
Arnold Hodge
Didn't give me 2 cheeseburgers that should have been included in the family meal and doesn't have a working phone number to contact them to let them know
Atmosphere: 1
Food: 1
Service: 1
Julia C
I think they need more help if anything there not ready for rushes and its nt there fault! Girl with red short hair looked stressed in i dnt blame her give them more credit they where awesome and fixed my problem easily.
Atmosphere: 5
Food: 5
Service: 5
Fernando Avila
This location gets one thing consistent. Count on poor service, cold food and long wait times. Wish they would just park the cars that hold up the line!
Atmosphere: 1
Food: 1
Service: 1
Isaiah Venerable
I only go to the Burger King because they are the best at making the food. Tonight I went and said I had a mobile like I always do and I’m sure to have manners, but the lady on the intercom seemed annoyed I was there. I blew it off then went to the window and she basically shoved the bag into my hand and I made sure to say thank you and she just tuned her head and said she’s gonna make my drink. I was like okay rude but I let it go, then she goes to hand my drink and shoves it in my hand and I say thank you loudly in case she hasn’t heard me those many other times but she ignored me again and shut the window. The time was roughly 9:25 and she was a younger female with blonde streaks in her hair, made me really upset. The food was good tho as the cooks are always amazing!
Atmosphere: 5
Food: 5
Service: 1
Kathleen Chavez
I ordered on the app they said they didn’t have the item when I arrived. They refused to give me a refund. Told me I have to email Burger King. The old lady had an attitude when I asked for a receipt. Never heard of not being able to get a refund when they don’t have the item.
I love the Whopper! It was delicious as usual. Only problem is: I also wanted tacos and onion rings, but they ran out of both of these items. However, all the team members were very helpful, friendly and polite. One of the girls rounded up enough onion rings to squeeze out one last order just for us. I was impressed with her thoughtfulness with trying to keep us happy. We ordered several items, and everything came out correct from the kitchen. My only minor complaint was: running out of items (tacos and onion rings). This is not the first time that this has happened to me at this location. Also, it's a very minor thing... I suggest having some easy-listening music playing in the background to add a little atmosphere to the dining area.
Atmosphere: 4
Food: 4
Service: 5
Rickie Costa
Horrible nobody knows what there doing employees using bad language
Kenñy McKinzie
Every time you come here seems like they're out or something. They really don't care. No blinds for the windows to even block the afternoon sun when you sit down
Atmosphere: 1
Food: 3
Service: 1
Nora Bell
My children and l came in super hungry. We didn't have much money on us but we were able to get all 5 of us sandwiches each plus two value meals. The staffs were so nice to us, the last time we were here three months it wasn't so...the girl was super rude. Moses, Tyler and Sophia were the nicest, coolest young people ever to serve us. Tyler was so helpful with helping me with the card slider and getting us toys with the meals. To the owner of this franchise, please reward these young people. They are exactly the type you need to keep around. This will be our BK from here on out.
Atmosphere: 5
Food: 5
Service: 5
John Corrales
Went in and my order two impossible burgers that taken 25 min and then I got home my burger was like it was just thawed out and cold then it barely had lettuce. The person was rude when I asked a question and she said I’m really busy. I believe they need to hire a new crew that is more Courteous to the people. I rather go to Livingston next time.
Won't let you have it your way as they claim, very long waits in drive thru, and consistently get my order wrong. 1 star
Food: 1
Service: 2
Horrible experience at BK. $32 for a cold Whopper, a Whopper Jr. meal with cheese(they didn't put cheese on it, but gave us a slice of cold cheese to add to it) and a double Whopper with cheese. Ridiculous prices and unsatisfactory food.
Atmosphere: 1
Food: 1
Service: 1
Pay for my Whopper but I forgot to give it to me.
Atmosphere: 1
Food: 1
Service: 1
This place has bad management!!!! Hiring employees who have no pride in there job!!!! Poor customer service!!!! People are in the drive thru for 30 mins at a time !!!! No one comes on the speaker to even tell you anything!!! Everyone moving at slow pace!!! Like if you don’t like your job why be here!!! This place really needs help or needs to be closed down!!! SMH!!! Couldn’t even taste a whopper!!!! Wish I could’ve gave 0 stars!!! What happened to Burger King!!! Use to be the best burger spot!!!
Atmosphere: 1
Service: 1
Food was really fresh and hot. The young man at the widow was so nice and made sure we had everything and asked if we needed anything
Atmosphere: 5
Service: 5
Didn't give me 2 cheeseburgers that should have been included in the family meal and doesn't have a working phone number to contact them to let them know
Atmosphere: 1
Food: 1
Service: 1
I think they need more help if anything there not ready for rushes and its nt there fault! Girl with red short hair looked stressed in i dnt blame her give them more credit they where awesome and fixed my problem easily.
Atmosphere: 5
Food: 5
Service: 5
This location gets one thing consistent. Count on poor service, cold food and long wait times. Wish they would just park the cars that hold up the line!
Atmosphere: 1
Food: 1
Service: 1
I only go to the Burger King because they are the best at making the food. Tonight I went and said I had a mobile like I always do and I’m sure to have manners, but the lady on the intercom seemed annoyed I was there. I blew it off then went to the window and she basically shoved the bag into my hand and I made sure to say thank you and she just tuned her head and said she’s gonna make my drink. I was like okay rude but I let it go, then she goes to hand my drink and shoves it in my hand and I say thank you loudly in case she hasn’t heard me those many other times but she ignored me again and shut the window. The time was roughly 9:25 and she was a younger female with blonde streaks in her hair, made me really upset. The food was good tho as the cooks are always amazing!
Atmosphere: 5
Food: 5
Service: 1
I ordered on the app they said they didn’t have the item when I arrived. They refused to give me a refund. Told me I have to email Burger King. The old lady had an attitude when I asked for a receipt. Never heard of not being able to get a refund when they don’t have the item.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love the Whopper! It was delicious as usual. Only problem is: I also wanted tacos and onion rings, but they ran out of both of these items. However, all the team members were very helpful, friendly and polite. One of the girls rounded up enough onion rings to squeeze out one last order just for us. I was impressed with her thoughtfulness with trying to keep us happy. We ordered several items, and everything came out correct from the kitchen. My only minor complaint was: running out of items (tacos and onion rings). This is not the first time that this has happened to me at this location. Also, it's a very minor thing... I suggest having some easy-listening music playing in the background to add a little atmosphere to the dining area.
Atmosphere: 4
Food: 4
Service: 5
Horrible nobody knows what there doing employees using bad language
Every time you come here seems like they're out or something. They really don't care. No blinds for the windows to even block the afternoon sun when you sit down
Atmosphere: 1
Food: 3
Service: 1
My children and l came in super hungry. We didn't have much money on us but we were able to get all 5 of us sandwiches each plus two value meals. The staffs were so nice to us, the last time we were here three months it wasn't so...the girl was super rude. Moses, Tyler and Sophia were the nicest, coolest young people ever to serve us. Tyler was so helpful with helping me with the card slider and getting us toys with the meals. To the owner of this franchise, please reward these young people. They are exactly the type you need to keep around. This will be our BK from here on out.
Atmosphere: 5
Food: 5
Service: 5
Went in and my order two impossible burgers that taken 25 min and then I got home my burger was like it was just thawed out and cold then it barely had lettuce.
The person was rude when I asked a question and she said I’m really busy.
I believe they need to hire a new crew that is more Courteous to the people.
I rather go to Livingston next time.
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